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Western Ave Nissan

Chicago, IL

3.4
162 Reviews

7410 S Western Ave

Chicago, IL

60636

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Showing 162 reviews

November 30, 2023

Darius Lewis was very helpful and honest with our purchase. He actually gave us a better vehicle than the one we were seeking. More

by Soyini Duff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Lewis
Dec 02, 2023 -

Western Ave Nissan responded

Soyini Duff, your satisfaction is our top priority. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Western Avenue Nissan. We hope you have a great day!

November 18, 2023

This dealer was very helpful and patient! I traded my car in with ease, the dealer hector was soo helpful. More

by Kristin white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Marroquin
Nov 20, 2023 -

Western Ave Nissan responded

Kristin White, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

November 08, 2023

I love the customer service and the options that were given to me and if I was to purchase another car I would come here and ask for Darius More

by larrywilks8990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Lewis
Nov 10, 2023 -

Western Ave Nissan responded

Larrywilks8990, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

November 07, 2023

I ask for test driver never reply back the car may be car unavailable 😞 H More

by yuanyaoxiao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't know
Nov 08, 2023 -

Western Ave Nissan responded

What vehicle did you inquire about? We cannot find your information in our system. Can you please provide a phone number and e-mail so when can contact you and setup an appointment for a test drive?

November 04, 2023

Hello,I don't know if anyone really reads these reviews on their car dealership service department!cause if they did then it wouldn't be any negative reviews like this one!first off the service department More

by 1dayedaystore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic
Nov 05, 2023 -

Western Ave Nissan responded

1dayedaystore1, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. . We appreciate you bringing this experience to our attention. If you are willing, please contact us at (773) 776-8200 so we can work towards a resolution. We look forward to hearing from you.

Nov 05, 2023 -

1dayedaystore1 responded

Helllo,unfortunately the damage your car service department is done!it has been resolved!due to the facts that they were very deceptive in the beginning!telling people that something is wrong with your car and lying about the diagnosis when i got another nissan car dealership too look at the problem!and your car service department cost$340 just to give me another estimate for $1700!how in the world are you expecting to keep any customers(nissan) when you're just trying to take people's money for nothing!So Thank's for Nothing!

Nov 06, 2023 -

Western Ave Nissan responded

The service department does charges $150 for one hour of diagnosis on all vehicles. If there are multiple issues with the vehicles it will take more time to diagnose so there will be additional diagnostic fees. Depending on the severity and difficulty of diagnosing the issues with any vehicle more time may be required but it is always communicated with the owner before anything is done.

Nov 06, 2023 -

1dayedaystore1 responded

Ok,i understand the charges for $150!but the facts i was charged $340!just too mis diagnosis the problem that i was having and i had too take it too another nissan dealership where i purchased it too find out you're car service department just lied and didn't do anything for that amount of money!can you explain that mis-diagnosis of my car!and why charge so much for nothing!

October 27, 2023

Todo súper muy bien cerbicio muy amables todos me gusto mucho todo muchas gracias x todo y x la ayuda espero y recomendar a mis amigos Nissan es una esperencia inolvidable More

by Agustinp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Marroquín & Edgar Lopez
Oct 31, 2023 -

Western Ave Nissan responded

Hi Agustinp, thank you for taking the time to leave a review for us at Western Avenue Nissan. We're happy we could meet your expectations! We hope to see you soon!

October 24, 2023

All I can say is. They lie and deceive. Plus pull bait and switch!!!!!. Don't buy from this dealership if you don't want to get ripped off!!!! More

by ml0413marc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melvin
Oct 25, 2023 -

Western Ave Nissan responded

Ml0413marc, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Oct 25, 2023 -

ml0413marc responded

I just wish the take responsibility for this matter!!!!

October 12, 2023

I’m blessed to have had Melvin Ealey guide me through my entire car buying experience— without a doubt, he’s one of a kind!! First and foremost, as soon as I entered into the dealership, his personality alo More

by Tamari Wilson
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Ealey
Oct 13, 2023 -

Western Ave Nissan responded

Hi Tamari Wilson, thank you so much for your positive comments about Western Avenue Nissan! We look forward to your next visit! Take care!

October 11, 2023

Darius and Sergio were great salesman and got the deal completed. My husband and I appre iated their help. More

by shoniqueperkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius
Oct 13, 2023 -

Western Ave Nissan responded

Shoniqueperkins, thank you for your kind review; we are happy to pass along your comments to the team here at Western Avenue Nissan! Thank you, and have a fantastic day!

October 09, 2023

Thank you so much to Darius and Manny who helped me to day with getting a great deal on my new 2023 Nissan Kicks SR! It was a fair and fast process and Darius helped me get a car today after selling my so More

by karen123452001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius and Manny
Oct 12, 2023 -

Western Ave Nissan responded

Karen123452001, we are so happy to read such a great review about Western Avenue Nissan! We hope to be of service to you again in the future. Best wishes, Western Avenue Nissan