Western Ave Nissan

Where to begin? I have been working toward getting myself a car. My parents offered to help me out, but I wanted to do it independently. I start my senior year at the end of August and couldn’t wait to get i a car. My parents offered to help me out, but I wanted to do it independently. I start my senior year at the end of August and couldn’t wait to get it. a few weeks ago I started looking and found a gem (so I thought). I bought a car from the internet, and was super excited. It was a Nissan Sentra. The day after I got it, it wouldn’t start. I tried everything I know, but nothing helped. I took it to Western ave Nissan, where my father goes. The service department delivered the bad news. The car had all sorts of issues from, mechanical to electrical. I was devastated. My father happened to run into the salesman that he got his car from. He told him the situation and he said he would be right back. Todd came back and asked if I would like a new Sentra. I looked at my dad and said I don’t think I can afford it. Todd asked if we had a few minutes and said let’s take a walk. He showed us a base model last year car with an excellent rebate. He ran my credit and there wasn’t much there but my dad offered to co sign for me. They took my car that was in service and helped us out. They gave me most of what I paid for it. Going from a teenager to a young man this car is my first real responsibility. Im so glad that Western Nissan was able to help me with the purchase, I will learn a great deal from this experience. Thank You. More

So I was referred to this facility by a guest where I work and he told me to speak with tina who he said was the general manager he told me that he had emailed her and informed her that I would be visiti work and he told me to speak with tina who he said was the general manager he told me that he had emailed her and informed her that I would be visiting and that she would take care of me I said ok fine so i did my research and found the car I wanted which was a 2006 gray chevy cobalt with about 130000 on and it was $4000 total so I called to speak with tina and never was never able to speak with her but I guess I got her assistant who seemed nice after that she sat up with an appointment to come in on 8/9/13 at 11 am so when I got there I decided i wanted to walk around the building and the facility to at least make sure that the car i wanted was there so I walked around twice and not only did I not see the car I looked at other cars which some had dents, others had stuff in them such as lottery tickets, hair brushes, and even a sox hat in one of them, they were all dirty even the new rogues looked extremely unclean so I then decided to walk into the building ( FIRST MISTAKE) and I spoke with a gentleman who the first thing he wanted to do was run my credit I saw no because if the car I want is not even here thats not even necessary for you to do he then went and spoke with someone who told him the car was gone and he came back to me and said the car was still there he then told me hey lets walk around and go see it so I decided to go walk around with him and go see if I see it ( SECOND MISTAKE ) so we walk around the car lot that i had already walked around twice and he told me that hey its in the inventory but i dont see it out here the next thing he did was said find another which i said ok fine let me look (THIRD MISTAKE) so I saw a black 08 chevy impala which didnt look that bad but it had no price tag on it and it was dirty it had lottery tickets in and had bird poop on the window he told me not to worry about it he said o we can clean that up I walked in with him and he said ok how much can you put down I told him that I had spoke with Brenda watts who was Tina's assistant and she had given me specific instructions on what to do with out telling me the price of the car he told me I would have to make 400 to 450 a month payments I was like how do you know that if you dont know how much the car cost after all that I was like forget this place man I wouldnt recommend this place to my worst enemy I will never ever return to this place and informed every i knew who was in the markey for this car to stay away from it if you are smart STAY AWAY FROM THIS PLACE and a fun fact the car is still on the website today 8/11/13 after I went there and saw that the car was not there brenda told me she would investigate yesterday and still has yet to call me back SAVE YOUR MONEY STAY AWAY FROM THIS PLACE PLEASE More

My current lease was up with my Toyota and I wasn’t dissatisfied with the car but I did know that I didn’t want another one. I was looking around for a car and the Nissan Maxima really got my attention dissatisfied with the car but I did know that I didn’t want another one. I was looking around for a car and the Nissan Maxima really got my attention. I read up on it and it had great reviews. I went to Western Ave Nissan and took a look around. The Sales men were not pushy at all and answered all of my questions. The following day I went again and went for a test drive, I really enjoyed the ride. It was almost as if driving the car was effortless. When we arrived back to the dealership all the options came up, do I want to lease or buy. In the past I have leased and it works for me. I went with the lease option again. Only this time they also gave me a service plan which I have never received before. I really enjoy the car and the buying experience that Western Ave Nissan gave me. Whether they like it or not I have joined the Nissan family. . More

My experience with this dealership was great. Jerry was my sales person and treated me very well, giving me the time that I needed to decide on a vehicle and start the process. I have bad credit and had a my sales person and treated me very well, giving me the time that I needed to decide on a vehicle and start the process. I have bad credit and had a trade in, they worked with me all the way. We were there for hours and I was the last customer of the night, but they still took their time to ensure I was comfortable with the vehicle and knew the features available. I plan on trading in another vehicle at the end of the year and I'm definitely going there. More

Walked into the dealer the other day and had a much better experience than i expected, talked with Laudy real cool guy greeted me rite away, the rite amount of business and personal. Well educated abou better experience than i expected, talked with Laudy real cool guy greeted me rite away, the rite amount of business and personal. Well educated about the cars and how to help me, talked about my current loan and instantly told me ways how we could fix my situation and get me into a term much better suited for my wallet. Glad i stopped and super stoked about my new car.. More

Western Nissan has the best deals around. I was able to get a new Titan at a great price and with 0 down. I don't know how they were able to do that but it really was great. The staff were so nice and made get a new Titan at a great price and with 0 down. I don't know how they were able to do that but it really was great. The staff were so nice and made sure I was understanding all the paperwork More

Please don't go to this dealership, especially their service department. From the service department manager, Randy to the other people working there, they show no respect for a customer. I had been usi service department. From the service department manager, Randy to the other people working there, they show no respect for a customer. I had been using NorthShore Nissan in Highland Park for a couple of years with excellent service until I had to move to the South side of Chicago for work, so I decided to take may car to them. I took it in with something wrong with the heating system. As at the time I did it was covered by my extended warranty, but due to the sloppiness of the Western Avenue Nissan Service center ( they will promise to call but will never call. You call them and they never answer or say the person you are looking for is not available. Ths went on for over six month). My car went put of warranty and further faults developed from the original problem. I will be taking legal action against them. This could have been a good place to take your car to but the people running the place are so unprofessional and untrustworthy. If you just want a new car or want to repair your car, ind other dealership. Avoid these people except they change their customer service and professionalism. My two cents More

Everyone was nice and they worked with my credit to make sure I was able to drive home and I love my brand new car. sure I was able to drive home and I love my brand new car. More

A very good experience a few things could have went smoother but overall everything was great jerome and your staff did a great job thank you smoother but overall everything was great jerome and your staff did a great job thank you More

The service was great,and I will definitely come back,Eric was very helpful and got me I and out very quickly,will tell all my friends to get their cars serviced here. back,Eric was very helpful and got me I and out very quickly,will tell all my friends to get their cars serviced here. More