Western Ave Nissan

In my profession a small miscommunication can cost your employer thousands of dollars of fines, if you keep doing it you lose your job as a representative. At Western Ave Nissan, I had been approved for employer thousands of dollars of fines, if you keep doing it you lose your job as a representative. At Western Ave Nissan, I had been approved for a car for that was much cheaper than what I have now from this dealership. I was told multiple times by the agent that I can bring in the car back within 2 weeks if I don’t like it and exchange it with the cheap cars I was originally looking for. I communicated over the phone with sales to confirm that I can bring in the car anytime with the given time period. But they have now told me car doesn’t belong to them. I can go on to more detail but for the time being, from first greeter upto finishing up the sale, I have noticed many misinformation and false confirmation. Now someone is forced to keep the car which can not be afforded. CAN NOT allow this kind of free miscommunication that is designed to screw over the buyer. Anyone who goes to this dealership make sure you record conversations with your sales person or with any management. Even though they have the paper that you signed (with contingent upon what sales person told u) they should still be kept responsible for false information. If you have fallen to this same scam, speak to a lawyer. If you just let it pass, they'll keep doing it. No one is above the law. More

Mikhiel Bridge is the best salesman! Great experience! He is friendly and professional. I was relaxed and actually understood everything. The environment is clean and comfortable. Mikhiel made car buying He is friendly and professional. I was relaxed and actually understood everything. The environment is clean and comfortable. Mikhiel made car buying an enjoyable experience. More

Bought our Used Car On 8/6/2020 On 8/25/2020, We Took The Car To Be Serviced, It Wasn’t Running Right We Were Told Many Different Problems With The Car Needed To Be Repaired, At This Time They Were Promissin Car To Be Serviced, It Wasn’t Running Right We Were Told Many Different Problems With The Car Needed To Be Repaired, At This Time They Were Promissing That The Car Would Be Ready...On 9/18/2020. The 1st Car Note Was Due And Paid. Without The Car Being Ready Or Returned To Us. On 9/21/2020 The Dealership Called Us And Told Us They Were Going To cancel Out Our Contract...(with All The xxxxxxxx They Put Us Through) we Just Want To Say Thank You Jesus...Its Time For An Attorney: There Now Under Investigation, We Useually Do Our Research Before Makeing Large Purchases.We Did Not Check The Nesian Dealership On Western Reviews Before We Purchased The Automobile....BIG MISTAKE More

Saw a vehicle online that I was interested in and inquired if the vehicle was still available. Secured an appointment with Linda to test drive the vehicle the same day of inquiry for later that after inquired if the vehicle was still available. Secured an appointment with Linda to test drive the vehicle the same day of inquiry for later that afternoon. Drove over an hour, arrived at the dealership and asked for Linda. The salesman Melvin Ealey did not attempt to tell Linda about her appointment. He proceeded to ask me about my credit score, how much I wanted to pay in monthly payments and down payment. I asked Melvin if I could test drive the vehicle first because if it was not up to par, no reason to waste time talking numbers. He then asked me if I had a trade in and when I said yes, he asked why hadn’t I drove it to the dealership (I didn’t see I had the vehicle with me because I want to see the potential purchase first). He then said the vehicle I wanted to see was at a second location and was not available for test drive. His words were it would take too much to bring it out. I then asked for Linda because now I have a problem with her because the vehicle should have been available for test drive seeing as though I made an appointment. He wouldn’t budge and provided his card and asked that I come back on Tuesday and he would have the vehicle ready to test drive. I took the card so I would have his name and left. I would not recommend this dealership. A complete waste of time. I also don’t know if Linda is real or the name they use for computer generated responses. More

I went to look at a 2019 Kia Niro that was in stock on 8/8/2020. My salesman was efficient and helpful. Took the car for test drive and offered them the listed asking price of 17,500.00. I came to an agre 8/8/2020. My salesman was efficient and helpful. Took the car for test drive and offered them the listed asking price of 17,500.00. I came to an agreement for financing and a cash down payment. The salesperson took the details to the sales manager and returned with paperwork showing that they were including a 1995.00 additional cost for a “protection package”. I told them I didn’t want it and asked them to remove it. Manager refused and would not accept my offer to buy the car at the advertised price. I walked away and purchased the same car with fewer miles online later that day for the same price, to be delivered to me and at a lower interest rate. You can buy here but expect hidden costs and what feels like bait and switch. More

I called the dealership just before leaving home to make sure car was still available and they said yes. Drive 45 min and get a flat on way only to find the car wasn’t there. Salesman tells me “oh you know sure car was still available and they said yes. Drive 45 min and get a flat on way only to find the car wasn’t there. Salesman tells me “oh you know how it is they prob told you that to get you in the door”. On top of that couldn’t even help me with my flat. Directs me to walk across the street to tire shop. Gee thanks! Will never go to this place again. More

I would never again the car he showed me had drugs in there never again ripped seat covers broken tail lights and missing light fixtures what type of business is that but never will I shop with you guys there never again ripped seat covers broken tail lights and missing light fixtures what type of business is that but never will I shop with you guys again More

Bought a vehicle with a broken door mirror by changing lanes you cannot see anything this is causing a bad driving ability could cause a crash by not seeing the cars passing by i took it to the dealer and lanes you cannot see anything this is causing a bad driving ability could cause a crash by not seeing the cars passing by i took it to the dealer and said theres nothing they can do More

xxxxty service no one try’s to help you and they won’t sell you a car unless you buy the “extra stuff” I would never recommend any one to come here they rip you off and they will tell you it’s because the sell you a car unless you buy the “extra stuff” I would never recommend any one to come here they rip you off and they will tell you it’s because they need to make money so you have to buy 2k plus in features. More

Went in today to purchase a vehicle that I saw online through Carfax and they would not honor the price. They tried to charge me for upgrades on the vehicle even though in the Carfax report the upgrades through Carfax and they would not honor the price. They tried to charge me for upgrades on the vehicle even though in the Carfax report the upgrades were included in the report and shown and highlighted in the pictures. Left feeling like I dealt with a local auto lot with a used car salesmen rather then being at a Nissan dealership . I'm 53 yoa, been buying Nissan's since 1999. This is my first bad experience with a Nissan dealership. They wanted to raise the price by nearly $8000 on a 2018 Sl. No test drive offered and when I asked about the safety recall on the vehicle they were not aware of it. A sales manager didn't even come over to talk to me. I was very surprised and disappointed by the experience. More