Westchester Toyota

Manny Feliz is the best MAKE SURE YOU LOOK FOR MANNY FELIZ. I went to Westchester Toyota looking for a used Toyota Sienna 2011 for my family. I was cheerfully greeted by Mann MAKE SURE YOU LOOK FOR MANNY FELIZ. I went to Westchester Toyota looking for a used Toyota Sienna 2011 for my family. I was cheerfully greeted by Manny Feliz. He was very welcoming, and offered me coffee or water. He was very knowledgeable about the car and we went for a test drive. I had many questions, and he was very patient and thorough in answering them. He was very helpful, and answered questions about the warranty and maintenance. I am extremely happy with my purchase. I made sure I got his card, as I intend to send my friends to him when they are looking for a Toyota. He is the best! More

Fabio & Claudio Highly reccomended! I went to Westchester Toyota on a Friday and walked away with a beautiful 2017 Corolla Se. Both my car salesman Claudio and the finance manager Fabio I went to Westchester Toyota on a Friday and walked away with a beautiful 2017 Corolla Se. Both my car salesman Claudio and the finance manager Fabio were outstanding. They made my car buying experience a delightful one. More

Premium service Very impressed with the entire team's efficiency (from show room to financing to insurance) My sales Rep Robert Rios is exactly the kind of sales rep Very impressed with the entire team's efficiency (from show room to financing to insurance) My sales Rep Robert Rios is exactly the kind of sales rep that I was hoping to get. Patient, not pushy, asks questions and understands what I want. I received the premium service from the team. I would give them a rating "11" out of 10. More

Professional and Trustworthy I went to the dealer looking to trade in my vehicle. Spoke to David Lee and he introduced me to Robert Rios. Robert walked me through the trading pr I went to the dealer looking to trade in my vehicle. Spoke to David Lee and he introduced me to Robert Rios. Robert walked me through the trading process thoroughly, in a timely manner and explained everything I needed to know. I now have a great vehicle and with reasonable payments. They went beyond my expectations. Thanks for been such a great team! More

Smooth, fast and friendly Francis made me feel as he was family. He made the time spent looking for a car super easy. Thank you guys for having a well experienced and friendly Francis made me feel as he was family. He made the time spent looking for a car super easy. Thank you guys for having a well experienced and friendly sales person More

First time experience!! Wonderful service, Manny Feliz was great and very patient explained everything to me carefully. made my experience of purchasing smooth and wonderf Wonderful service, Manny Feliz was great and very patient explained everything to me carefully. made my experience of purchasing smooth and wonderful. Thank you Westchester Toyota! More

Awesome !!!! Edgar Astacio was awesome is like he knew what i needed and wanted and exceed my expectation. Thanks you and keep up the great work!!! Edgar Astacio was awesome is like he knew what i needed and wanted and exceed my expectation. Thanks you and keep up the great work!!! More

Great service, great sales associate / I would highly recommend. Listens to what you want and helps you. No hard sales pitch, no good cop, bad cop act. service, great sales associate / I would highly recommend. Listens to what you want and helps you. No hard sales pitch, no good cop, bad cop act. More

watch out for bait & switch! Watch out for bait & switch!! We went to Westchester Toyota today because I had seen a black 2013 Sienna advertised on cars.com at a very good price. Watch out for bait & switch!! We went to Westchester Toyota today because I had seen a black 2013 Sienna advertised on cars.com at a very good price. I called the dealership first to make sure it was still available. I was told that it was. When we arrived, I told the receptionist and the salesperson that we had called about the black 2013 Sienna. The salesperson got the key so we could take it for a test drive. While walking through the parking lot, he mentions “it just sold 5 minutes ago.” (why are you about to let me drive a car that just sold?) I told him I didn’t want to waste my time if it wasn’t available. He then tried to interest me in other Siennas. While he was getting one ready to drive (which took over an hour!), I had a friend of mine call the dealership and inquire about the black 2013 Sienna. She was told it was still available. When she asked again to make sure it wasn’t sold, she was told, “no, it’s definitely not sold because the chip on the board would be moved to the salesperson’s name if it had been sold.” After driving a different one and sitting at a desk waiting for the sales guy again, we overheard a woman at the next desk yelling at her sales rep saying “I called ahead to make sure it was available. Why are you telling me now that it’s not??!!” So I went over to talk to them and it was basically the same story but for a scion instead of a Sienna. Big waste of time!! You’ve been warned!! Update: 1/17/2016: The car is still listed on Cars.com. I just called the dealership to verify the status (gave fake name, etc) of this car and spoke with Cynthia who assured me the car has not been sold. There's been more than enough time for the dealership it update its internal records as well as its internet ads. This was definitely a bait and switch. They have no intention of selling the car at the advertised price. UPDATE 1/21/17: it's been a week and while the listing has been removed from cars.com, it is still up on trucar.com. You be the judge. More

Meeting Gabriel and Buying A New Toyota Camry! My husband and I enjoyed the experience of having Gabriel to help us navigate all the details of buying our new car. Actually, when we arrived, we we My husband and I enjoyed the experience of having Gabriel to help us navigate all the details of buying our new car. Actually, when we arrived, we weren't sure we'd be buying anything that day. We had tons of questions, and Gabriel answered them one by one and didn't tire of taking us upstairs and outside several times in order to show us whatever detail we wanted to see. I was amazed at his patience and no-hurry attitude. I remember thinking pretty early on, "He's a talented salesperson, because he was going with our rhythm and again, making the experience quite enjoyable. We also enjoyed working with Tausif, in finance. He was very knowledgeable, helpful and patient as well. More