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Westchester Toyota
Yonkers, NY
2,501 Reviews
Sales
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Service
Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care.
Parts
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,501 reviews
May 19, 2019
Poor customer service This guy is the manager at this facility his only claim is that he has worked for Toyota for over thirty year. Big deal a poor manager is what he is. This guy is the manager at this facility his only claim is that he has worked for Toyota for over thirty year. Big deal a poor manager is what he is. Will never give my business to such an AS**Ho** ever again. Customer beware of this dishonest person. Reported to Toyota USA. More
by Maxwell G.
Employees Worked With
Frantz Casimir
May 16, 2019
Sales experience Jose Gonzalez was my sales rep and he was very helpful in making my experience as easy as possible. Great service! Was able to take my car home with m Jose Gonzalez was my sales rep and he was very helpful in making my experience as easy as possible. Great service! Was able to take my car home with me the same day! More
by thomashewitt63
Employees Worked With
Jose Gonzalez
May 15, 2019
Experience with Jay If you in need of a new or preowned car go see Jay he will make it happen no credit needed nor down payment he is the best in the market. Thank you Ja If you in need of a new or preowned car go see Jay he will make it happen no credit needed nor down payment he is the best in the market. Thank you Jay and the Westchester Toyota family More
by Elisa523
Employees Worked With
May 11, 2019
Excellent John was excellent, great costumer service.., Dealer was very clean, the entire staff is ver friendly and professional. I will recommend it to all my John was excellent, great costumer service.., Dealer was very clean, the entire staff is ver friendly and professional. I will recommend it to all my friends and family More
by Chuchu1971
Employees Worked With
John Madera, Carmen Sanchez
May 03, 2019
Typical bait and switch on pricing I got a True price for a specific RAV 4 hybrid on their website inventory, and followed it up with calls to 2 different people at the dealership I got a True price for a specific RAV 4 hybrid on their website inventory, and followed it up with calls to 2 different people at the dealership where I asked various detailed questions, and they "confirmed" the exact selling price. I made an appointment with Angelica, one of the reps I spoke with. When I got there, I was met by a totally clueless salesman who said he was handling the sale, but he took him an hour to figure out, with the manager, which car I was there for and where it was located. When I took out my checkbook, all of a sudden they ADDED ANOTHER $1250 to the agreed amount. After a few choice words to these BS'ers I walked out. I strongly suggest you don't walk in. More
by LSS
Employees Worked With
Monique Labar, Angelica
April 27, 2019
Experience with Jay Jay made my dream car purchase smooth and exciting if you are looking for a new or preowned vehicle go see Jay he is the best in the market Jay made my dream car purchase smooth and exciting if you are looking for a new or preowned vehicle go see Jay he is the best in the market More
by Wards
Employees Worked With
April 27, 2019
Excellent customer service I have been a loyal customer for nine years and Mr. Frantz let me know that my loyalty to this dealership was/is appreciated. That goes a long way in I have been a loyal customer for nine years and Mr. Frantz let me know that my loyalty to this dealership was/is appreciated. That goes a long way in terms of me continuing to have my car serviced here. I also had a good experience with the service advisor, Dijon. He was eager to serve, was polite and professional. I was also introduced to two other employees, one was a service advisor and the other a manager, I be,I’ve in the shop - I was impressed with everyone. More
by Phall24
Employees Worked With
Dijon, Frantz Casimir
April 25, 2019
Great experience I’m so glad I decided to go to Westchester Toyota to see what lease terms they could offer. This is the 3rd Toyota dealership I have dealt with- and t I’m so glad I decided to go to Westchester Toyota to see what lease terms they could offer. This is the 3rd Toyota dealership I have dealt with- and they truly went above and beyond to make the experience as stress free and easy as possible. Pedro was so patient, honest and was a joy to work with. I recommend Westchester Toyota highly and without reservation. More
by corinnecred
Employees Worked With
Dennis Clarke, Pedro Segura
April 22, 2019
Great service I received excellent service from your sales person and his team. Very informative .i would recommend my family and friends to buy from this dealer. I I received excellent service from your sales person and his team. Very informative .i would recommend my family and friends to buy from this dealer. I will continue to do business with dealer and this sales person in the future. More
by Nersatoyota1112
Employees Worked With
John Madera, Carmen Sanchez
April 15, 2019
Curious and informative!! I’ve been looking for a RAV4 for more than a month and the instant I came to Weetchester a Toyota I felt at ease. Thanks for the service. I’ve been looking for a RAV4 for more than a month and the instant I came to Weetchester a Toyota I felt at ease. Thanks for the service. More
by Ingrid
Employees Worked With
John Madera
