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Westchester Toyota

Yonkers, NY

4.6
2,501 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,501 reviews

October 24, 2019

Happy again I came to Westchester Toyota exclusively to work with Pedro because he has always helped me thoroughly every time I have been there, regardless of me More

by Eldurojose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura, Husam Almarji
Oct 29, 2019 -

Westchester Toyota responded

Thank you for your continued support! We're happy to hear our staff here at Westchester Toyota provides excellent service with every visit, and that you were met with an agreeable deal. Thank you again and we hope to see you soon!

October 20, 2019

Excellent Dealership! Jose Gonzales is a wonderful dealer. He helped with my car information, new car advice and tutorials. Most importantly, he dealt with my family with t More

by Benny Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Oct 21, 2019 -

Westchester Toyota responded

Hey Benny! Thank you for the fantastic review of our staff here at Westchester Toyota. We're happy to hear we provided amazing service and we hope to see you again!

October 16, 2019

Great customer service Hector Alvarez is an excellent service advisor. He is always willing to go the extra mile and is very professional. The rest of staff at the service d More

by Ruben Cano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Westchester Toyota responded

Hey Ruben! Thank you for the fantastic review of our staff as we strive for a perfect experience and are willing to go the extra mile here at Westchester Toyota. We're happy to hear we provided amazing service and we hope to see you again!

October 15, 2019

Great experience I Truly appreciated John Madera. His help and professionalism made the experience of my end of lease and then leasing a new vehicle easy and smooth. More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Madera
Oct 15, 2019 -

Westchester Toyota responded

Hey there! Thank you for the fantastic review of Westchester Toyota and our staff. We strive to make every visit as seamless as possible and we hope to help you in the future!

October 15, 2019

Amazing customer service Salesman was very attentive to my comfort and needs of getting the car that was suitable to my budget. The rest of the staff was also great with a len More

by Red Camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Grin, John Madera
Oct 15, 2019 -

Westchester Toyota responded

Hey! We're so glad to hear that you had a wonderful experience with us here at Westchester Toyota. We strive for perfection and are glad to hear that our staff could help you with all of your needs. Thank you again and we hope to see you soon!

October 15, 2019

Great experience! Jose was the best at helping us getting the Camry with the features we wanted and needed. Thank you for making the process so easy! More

by L.jeffrrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Oct 17, 2019 -

Westchester Toyota responded

Hey! Thank you for the amazing review as we strive for a perfect experience here at Westchester Toyota and are happy to hear our staff provided such efficient service. We hope to see you soon and enjoy your Camry!

October 03, 2019

Excellent Service Hector Alvarez is the service consultant that I deal with: - He is a professional in his dealings with the customer and co-workers - Liste More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Westchester Toyota responded

Bill, Thank you for your support. We're glad that Hector was able to deliver superior customer service on your most recent visit. Thanks again for choosing Westchester Toyota and we hope to see you again.

October 01, 2019

Wait time 2 hrs for oil change too long. Receipt says tire rotation per customer request but tire was in same place when I left. Ladies bathroom under renovation had to use men’s bathroom which was a 30 More

by Mimib
Recommend Dealer
No
Employees Worked With
Max Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Westchester Toyota responded

Hey there, we apologize for the strange experience you had with us here at Westchester Toyota. We strive for perfection and would like to hear more about what we can do to make it better. At your earliest convenience, please contact Mina Aziz, the General Sales Manager, at 866-498-4610. Thank you and we're looking forward to your call.

September 28, 2019

Westchester Toyota Sales Person Sean Sean was highly dedicated to answer my numerous questions, and make me successful in getting the car I wanted. He was available for contact even throu More

by Heloisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales manager and finance manager , Dennis Clarke, Herick Vega
Oct 04, 2019 -

Westchester Toyota responded

Heloisa, Thanks for taking the time to write us a review. We're glad you had a great experience and will tell Sean to keep up the great work. Thanks again for choosing Westchester Toyota.

September 28, 2019

Excellent Nice hospitality nice worker very dedicated to they customer. Would welcomed this dealership. They made me feel comfortable from.the door way. My sale More

by Jose4129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Glenn
Oct 04, 2019 -

Westchester Toyota responded

Jose, Thanks for taking the time to write us a 5-star review. We appreciate your kind words and will tell Shawn to keep up the good work. Thanks again for choosing Westchester Toyota.

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