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Westchester Toyota
Yonkers, NY
2,500 Reviews
Sales
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Service
Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care.
Parts
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,500 reviews
February 16, 2020
Westchester Toyota knows their stuff I had the pleasure of working with John when looking for a pre-owned Rav 4. He was extremely knowledgeable and got me a great deal. He was able to giv I had the pleasure of working with John when looking for a pre-owned Rav 4. He was extremely knowledgeable and got me a great deal. He was able to give me a nice discount since I had an older model to trade in. The rest of the staff were also very pleasant to work with! More
by smambinder
Employees Worked With
John Madera
February 15, 2020
Hector Alvarez is a very professional and respectful person who takes care of both my cars and makes sure they are safe to drive. He takes care of you with the best intentions. Always a pleasure to work person who takes care of both my cars and makes sure they are safe to drive. He takes care of you with the best intentions. Always a pleasure to work with him at Toyota. More
by Dana 23
Employees Worked With
February 14, 2020
Totally Unproffessional and Not Forthcoming I previously bought two new cars from Westchester Toyota in 2004 and 2008, and was satisfied. Thought i was being loyal, and got totally shafted. Cus I previously bought two new cars from Westchester Toyota in 2004 and 2008, and was satisfied. Thought i was being loyal, and got totally shafted. Customer service when buying a used car was below rateable. Zero stars is the true rating, i had to give a minimum of 1 star to rate. The 1 star rating is truly overrating this dealership, Received no warranty paperwork, got a valet key (only) no keyless entry, no second key, no disclosure. Spent $20K on a 2018 Camry SE and was not given any paperwork regarding options or lack there of. Was promised a full tank of gas, get less than a half tank. Was promised a bottle of paint to touch up some deep cuts on the rear quarter panel, and got nothing, Untrustworthy and unproffessional. Do not do business with this dealership, you will be disappointed. Do not know what happened since i last dealt with them. I even recommended them to some family and friends, i will now do the opposite. More
by Disappointed & Dissatisfied
Employees Worked With
David Lee, Pablo Diaz, Herick Vega
February 12, 2020
Great experience from start to finish. Pedro was very accommodating and helpful. My mats needed to be back ordered and he offered to drop them off at my house when they came in! And he did! Very happy wi accommodating and helpful. My mats needed to be back ordered and he offered to drop them off at my house when they came in! And he did! Very happy with my purchase. More
by JMillz20
Employees Worked With
Pedro Segura
February 11, 2020
Pedro is very accommodating, not giving you pressure, knowledgeable in every aspect of my purchased vehicle (RAV4).. he always call me for updates of my ordered vehicle, the BEST salesman ever.. hope he knowledgeable in every aspect of my purchased vehicle (RAV4).. he always call me for updates of my ordered vehicle, the BEST salesman ever.. hope he keeps it up.. More
by nlelis2000
Employees Worked With
Pedro Segura
February 04, 2020
I always see Bill when I come for service. He is the best! For over 5 years now I have been bringing all my cars to Westchester for service and Bill always takes care of me. Very detailed and always spends tim For over 5 years now I have been bringing all my cars to Westchester for service and Bill always takes care of me. Very detailed and always spends time to review and explain everything so that there are are never any surprises. Whenever someone I know in the area needs their Toyota serviced, I make sure they go see him too! More
by tmbrwlvs9
Employees Worked With
William Pfeiffer
January 30, 2020
We had the pleasure of working with John madera , he helped us get our Highlander . He was very courteous ,answered all our questions and gave us all the information we needed . It was a true pleasure w helped us get our Highlander . He was very courteous ,answered all our questions and gave us all the information we needed . It was a true pleasure working with him . Hopefully he will be our rep once again on our next car . Thank you keep up your amazing work . More
by 17 Pershing
Employees Worked With
John Madera
January 23, 2020
Hector is great he explains everything in detail, he takes his time to go over everything with you. He goes above and beyond to make sure that your completely satisfied. takes his time to go over everything with you. He goes above and beyond to make sure that your completely satisfied. More
by shayatl2001
Employees Worked With
January 18, 2020
Westchester Toyota was one of four dealerships I visited. They were the best by far. They were professional and helpful without being pushy. Pedro Segura was a real gentleman. He was very helpful and courteo They were the best by far. They were professional and helpful without being pushy. Pedro Segura was a real gentleman. He was very helpful and courteous throughout the entire process. I would highly recommend this dealership and particularly Pedro. More
by Abelerner
Employees Worked With
Pedro Segura, Carmen Sanchez, Husam Almarji
January 17, 2020
Great dealership..Its a hit like Tower Records.Good sales staff..They need bagels and it would be even better..Good location and service department. staff..They need bagels and it would be even better..Good location and service department. More
by Rak5
Employees Worked With
Other Employees :
Damion Foster, Dennis Clarke, Richard Modafferi, Wilson Balbuena, Ahmadou Mbaye, Jaime O'Niell
