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Westchester Toyota
Yonkers, NY
2,496 Reviews
Sales
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Service
Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care.
Parts
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,496 reviews
November 11, 2013
Great experience! My salesman Francisco Romero was extremely helpful in every way and very friendly,as well was the staff. I have no complaints and i will definitely recommend this dealership to my fr extremely helpful in every way and very friendly,as well was the staff. I have no complaints and i will definitely recommend this dealership to my friends and family More
by Ericac216
Employees Worked With
Dennis Clarke
November 10, 2013
From when I purchased my certified used vehicle to when I went in for my first service appointment Westchester Toyota has been excellent. Mr. Jaime Gonzalez was very professional and courteous and made my f went in for my first service appointment Westchester Toyota has been excellent. Mr. Jaime Gonzalez was very professional and courteous and made my first vehicle purchase a success. Mr. Hector Alvarez was also very efficient in ensuring my vehicle was properly serviced and explained everything clearly. I will definitely recommended Westchester Toyota to anyone and everyone. More
by castro_niurka
November 10, 2013
The welcome was warm and courteous. The salesperson and finance manager explained in details what I needed to know. The manager make sure that everything I needed to know was dealt with. Overall the serv finance manager explained in details what I needed to know. The manager make sure that everything I needed to know was dealt with. Overall the service was excellent. More
by pickneys1
Employees Worked With
Sean Berry, Joe Kundrat
November 08, 2013
DAMION,FELIX AND FABIO WERE ALL GREAT. THE BUYING PROCESS WAS EXTREMELY WONDERFUL. I WOULD RECOMMEND THIS DEALER TO ANYONE. THANK YOU WTOYOTA. I LOVE MY CAR!!!! WAS EXTREMELY WONDERFUL. I WOULD RECOMMEND THIS DEALER TO ANYONE. THANK YOU WTOYOTA. I LOVE MY CAR!!!! More
by geneva876
Employees Worked With
Fabio Kola, Damion Foster, Felix Ceballos
November 02, 2013
My salesman, Nelson Munoz, was very professional, friendly and knowledgeable. He took the time to answer all of my questions and explained all of the vehicles features in great detail. I did not feel friendly and knowledgeable. He took the time to answer all of my questions and explained all of the vehicles features in great detail. I did not feel rushed at any time and received great customer service. My experience at Westchester Toyota was a very positive and enjoyable one. More
by rav4momma
Employees Worked With
Nelson Muñoz
November 02, 2013
Sales experience was the worst. After having the car for a little over a month, the belt made noise when starting the car and the inner fender on the passenger side was broken. The service manager did not e a little over a month, the belt made noise when starting the car and the inner fender on the passenger side was broken. The service manager did not even take the initiative of looking at the car. The used car manager only took my name and number stating he will contact me. The financial services manager and sales associate told me I could not return the car and gave me the "I dont know". On a similar note, I was offered a sales position at the dealer after inquiring and speaking to Anson Castillo, David Lee, and Paul Agosti and kept being given the run around as to the status of my application. The entire staff in the dealer are basically dogs with clothes. The poorest overall customer service!! It just stinks!! More
by am81t1on
Employees Worked With
David Lee, Sean Berry, David Grin, Richard Modafferi
November 01, 2013
My experience in the dealership was wonderful. I would like to thank all the persons that's were involved. Mr. Cruz did an outstanding job from beginning to the end. Even with my tuff negotiating. I will like to thank all the persons that's were involved. Mr. Cruz did an outstanding job from beginning to the end. Even with my tuff negotiating. I will send anyone that I know to Emilio Cruz. Thank you Westchester Toyota. More
by Doykee914
November 01, 2013
Emilio Cruz is a great sales person, he took the time to explain everything. He even went above and beyond his job duty he called me many times and informed me of cars he had that he felt I would like. Em explain everything. He even went above and beyond his job duty he called me many times and informed me of cars he had that he felt I would like. Emilio was very patient which is what ppl like people don't like when dealers are pushy. I visited 3 other toyota dealers but knew I wanted to buy from Emilio. I have a few friend that I know will be looking for a new car in the up coming months I will surely recommend Emilio. I recommend Emilio to anyone who is looking to buy or lease a car. Thank you Emilio for all your help and thank you for being a person who cares not just someone who wants to make money. More
by carfigure1
October 31, 2013
i purchase my new 2013 rav-4 at westchester toyota. jaime gonzalez was my sales person. he was very professional and help me decide wich model was the perfet one for me. all personel at westchester toyota w gonzalez was my sales person. he was very professional and help me decide wich model was the perfet one for me. all personel at westchester toyota was very profesional and helpful i will recomen all my family and friands. thanks westchester toyota.. More
by diliam
October 31, 2013
My experience at this dealer was excellent with salesman Pablo Diaz. He showed a lot of dedication in trying to sell the car. I would recommend him as a real good salesman. Pablo Diaz. He showed a lot of dedication in trying to sell the car. I would recommend him as a real good salesman. More
by cirilo61
Employees Worked With
Pablo Diaz
