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Westchester Toyota

Yonkers, NY

4.6
2,462 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,462 reviews

October 05, 2024

Carlos was very patient and very helpful. Thank you for helping me choose my first car. More

by Vkolnrekaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CARLOS ROMERO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Vkolnrekaj responded

Thank you Carlos for being so helpful and very patient with us

October 03, 2024

make sure you ask for Edward. the most professional salesperson i ever encountered. didn’t push for a sell and always made sure i got what my son needed, not what he wanted. ask f More

by justinarpi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessue Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Pichardo
Oct 28, 2024 -

Westchester Toyota responded

Thank you for your kind words! We're thrilled to hear that Edward provided you and your son with such a positive car-buying experience. We appreciate your recommendation and look forward to serving you again in the future!

September 30, 2024

Me complació haber trabajado con el Sr Johnny Hernández quien nos ayudó en todo el proceso de la compra de un vehículo, aunque no pudimos realizar esta compra en el momento por situaciones ajenas a nuestra More

by Carlos Segura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Westchester Toyota responded

¡Muchas gracias por tu reseña! Estamos encantados de saber que Johnny Hernández te brindó un excelente servicio durante tu proceso de compra. Apreciamos tu recomendación y esperamos poder ayudarte a encontrar el vehículo perfecto en el futuro.

September 28, 2024

A few weeks after receiving my new vehicle, I realized that a specific option I ordered was not installed. I contacted Johnny Hernandez on his private line and the problem was solved. He immediately set u More

by joecordasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jhojandy hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Westchester Toyota responded

Thank you for your kind words! We're thrilled to hear that Johnny provided you with excellent service and made your experience a priority. We appreciate your recommendation and look forward to serving you again at Westchester Toyota!

September 17, 2024

Our experience with Westchester Toyota was everything you would want for buying a car. Fernando was great to work with and made the process easy from start to finish. We were able to get clear options up fro More

by Apetrigh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Westchester Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Fernando provided you with a seamless car-buying experience and that you appreciated our transparent pricing. Your recommendation means a lot to us, and we look forward to serving you again in the future!

September 14, 2024

You feel like family. .. they really take care of my needs. Thank you Fernando Youu took care of me 3 years ago and now More

by noepolan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Westchester Toyota responded

Thank you for your kind words, Fernando! We’re thrilled to hear that you feel like family here at Westchester Toyota. Your satisfaction is our top priority, and we look forward to continuing to serve you!

September 14, 2024

Kerwin is a delightful salesman. It was great to work with him. He was patient and had good sense of humor. I hope to come back and buy a car from him again. More

by lslazaroff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Veras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerwin Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Westchester Toyota responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with Kerwin. We look forward to welcoming you back at Westchester Toyota for your next car purchase!

September 13, 2024

My experience with Westchester Toyota's service department was extremely disappointing. They failed to resolve the issue with my car instead made the matter worse, they lied about the repairs they More

by monsur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juarez esdras
Oct 28, 2024 -

Westchester Toyota responded

We sincerely apologize for your disappointing experience at our service department. Your feedback is important, and we are committed to addressing your concerns to ensure they are resolved. Please contact our Service Director Nick P a call at 866-208-3074 when you have a chance, we would appreciate it. Thank you.

September 12, 2024

Fernando ans the staff at westchester Toyota were great. They were very quick and answered all my questions More

by SouleySow
Recommend Dealer
Yes
Employees Worked With
Jessue Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
HERICK VEGA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Westchester Toyota responded

Thank you for your kind words! We're thrilled to hear that Fernando and our team were able to assist you quickly and thoroughly. We appreciate your feedback and look forward to serving you again!

September 09, 2024

I recently visited Westchester Toyota with the intent of purchasing a 2023 Honda Accord Sport L. Unfortunately, my experience with the dealership, specifically with salesperson Carlos Romero, was disappoint More

by Dailyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
CARLOS ROMERO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Westchester Toyota responded

We sincerely apologize for the experience you had at Westchester Toyota and appreciate your detailed feedback. Your concerns regarding pricing transparency and the sales process are important to us. We strive to provide a comfortable and straightforward experience for all our customers. We would like an opportunity to speak with you. If you could please give our General Sales Manager Jenry Castillo a call at (888) 224-4595 when you have a chance, we would appreciate it. Thank you.