Westchester Toyota

Juan was just wonderful. He explained the whole process from start to finish. Everyone in the office is so friendly and willing to help. Go to Westchester Toyota. They treat you like family. from start to finish. Everyone in the office is so friendly and willing to help. Go to Westchester Toyota. They treat you like family. More

This car-buying experience far exceeded my expectations. I've always been extremely wary of dealerships, especially so as I was compelled to buy a new car after mine got totaled in an accident two weeks ago I've always been extremely wary of dealerships, especially so as I was compelled to buy a new car after mine got totaled in an accident two weeks ago. Consumer Reports pointed to the Toyota Corolla as the best in its class, so I stopped off from work on my way home last Friday. The moment I walked in the door an earnest young man (Domingo) helpfully explained all the features of the Corolla. I grilled him somewhat thoroughly, and he arranged a road test for me. (The car was impressive.) On leaving I told him I would likely not make a decision for a couple weeks, as I was waiting on insurance equity money. Domingo was joined by another senior salesperson, John Pena who was extremely knowledgeable, well-spoken and persistent. That weekend I checked out the comparable cars from Consumer Reports. The Honda Civic was okay, but it was their salesperson who struck me as offputting and disinterested. I never got to see the Subaru Impreza because the dealer was extremely low on inventory and didn't have it in stock. On Monday, I stopped back to discuss price and availability at Westchester Toyota. The moment I walked in the door, the sales manager, John Madera, recognized me and knew my situation. He assigned John Spano to answer my questions. John Pena soon thereafter joined him in clarifying several points. I explained that I wouldn't buy until I had lined up the best financing on my terms. John Pena confidently assured me that Toyota would present the best package. Having spent all day Tuesday procuring what I considered the best interest rate, I went in today (Wednesday) to buy the car. I presented my confirmed offer to John Pena and my down payment. John was a real pro. He walked me through all the paperwork with no annoying upselling and brought my financing confirmation to his colleague at Toyota Financing. They did in fact beat the competition finance rate, expertly facilitated by David Grin. The only downside to the experience was that it took nearly 5 1/2 hours from the time I walked in the door. (Most of that was the result of having to retrieve the car from "prep" offsite.) But the professionalism, friendliness, and honest bargaining of the staff more than ameliorated the annoying wait time. The upshot: I got the car that I wanted, at the price I wanted, with a finance package better than I expected. I highly recommend Westchester Toyota, and suggest you ask for John Pena. He was awesome. More

My wife and I went to westchester toyota to ask Pedro to assist us as he had other times assisted members of my family who had recommended him to us. Pedro guided us through the maze of options in the toyot assist us as he had other times assisted members of my family who had recommended him to us. Pedro guided us through the maze of options in the toyota line up and we finally decided on a prius plug in that perfectly matches the needs of my family of three. A plug in was not even in our radar, but after having had the car for over a month I can't think of a better option. The entire staff was very helpful through the process from the appraisal of our trade to the great finance available in the car. I will keep recommending pedro and westchester toyota to my friends and family. More

Mr. Diaz was able to facilitate the transaction in a friendly and professional manner. Mr. Diaz made me feel comfortable throughout the entire transaction process. friendly and professional manner. Mr. Diaz made me feel comfortable throughout the entire transaction process. More

They were amazing and they were very friendly. I would recommend this dealership anytime. Nelson and Sean were very respectful and to keep a business successful we need to have people like them. recommend this dealership anytime. Nelson and Sean were very respectful and to keep a business successful we need to have people like them. More

Mr. Ventura was professional and courteous. He made my car buying ecperience joyful. I would definitely recommend this dealership to all my friends and family. car buying ecperience joyful. I would definitely recommend this dealership to all my friends and family. More

We immediately felt in good hands with Juan. He was knowledgable, personable, and genuine. We got a great car at a great price. We've been to a lot of dealerships and this was by far the best experienc knowledgable, personable, and genuine. We got a great car at a great price. We've been to a lot of dealerships and this was by far the best experience all around from the costumer service to the cleanliness of the dealership itself. More

I went to Weschester Toyota looking for a specific used Camry that was in stock. Francis Castillo was the sales representative and was extremely knowlegeable about the car, its features, and its market va Camry that was in stock. Francis Castillo was the sales representative and was extremely knowlegeable about the car, its features, and its market value. With the help of his manager Jody, we were able to find an agreed upon fair price. I had never purchased a used car before, and Francis and Jody were honest and forthcoming during the entire process. I would recommend Francis, Jody, and Westchester Toyota to others for a friendly and fair experience. More

THough my experience with this dealership was awful initially, the salesperson and manager that were involved are no longer there and since Anson and his team took over it has been much better. initially, the salesperson and manager that were involved are no longer there and since Anson and his team took over it has been much better. More

My wife and I found John Pena (salesperson) and Sean Berry (sales manager) to be consummate sales professionals, providing us with all of the answers to our questions along with detailed explanations of Berry (sales manager) to be consummate sales professionals, providing us with all of the answers to our questions along with detailed explanations of all the issues we raised during the buying experience. In particular, John guided us with enthusiasm and humor from the moment Sean introduced us to the moment the keys to the Camry were handed to us. During the process, Sean never hesitated to check up on our progress and offer his assistance. In addiotion to John, I was particularly impressed by Sean remembering our names even though the office was extremely busy with a contant flow of clients. David Grin (business manager) essentially closed the deal for us. When we encountered a potential roadblock to financing the purchase, David came up with a viable alternative which kept the entire deal within our budget. We are grateful for the interest shown by the entire team and for allowing us to continue our 30-year experience as loyal Toyota customers. More