Westchester Toyota

Friendly and Efficient service I came in looking for a car, I knew that I wanted a certified used Highlander but the trim line and model year were up in the air. Yorcarys showed m I came in looking for a car, I knew that I wanted a certified used Highlander but the trim line and model year were up in the air. Yorcarys showed me a few vehicles and I quickly settled on a used 2013 Highlander SE. I left and came back a few hours later with my husband and daughter and while my husband and I checked out the car Yorcarys played with my daughter and occupied her so my husband and I could focus on the details. When I came back the next day to actually purchase the car Yorcarys again occupied my daughter and played with her so I could focus on the paperwork and complete the deal. I would purchase from them again in a heartbeat. More

Honored Online Pricing The most important factor on why I went with Westchester Toyota is because they quoted the lowest price for the Toyota RAV4. I received quotes online The most important factor on why I went with Westchester Toyota is because they quoted the lowest price for the Toyota RAV4. I received quotes online between MANY dealers. The online manager had the lowest, so I went into the dealership ready to make a deal. I was fully expecting a problem that they would not honor the online pricing; I was wrong-thankfully. The sales manager Tristan George sat with me first, negotiated my trade in value for my current vehicle, all pricing was approved by both parties, then I finished the deal with Josue Herrera. I was incredibly happy with my trade in value, and was treated with respect by both Tristan and Josue. While we were waiting for my initial trade in value to come in, Josue took me around the showroom and showed me Westchester Toyota's multiple awards, community service plaques, etc...basically the reasons why Westchester Toyota has such a high rating. They even won an award on how they treat women! Lastly, I ordered my vehicle, which is still currently being produced at the factory. It is taking much longer to gain this vehicle than I initially expected, however Josue has been great with staying in constant contact with me and keeping me apprised on my vehicles status. I would highly recommend this dealership. I'll check back in when my vehicle comes in and give a review on how the financing portion goes. Fingers crossed! More

New vehicle purchase I visited several dealerships and they're websites in my search for a new vehicle. Westchester Toyota and Tatiana stood head and shoulders above all o I visited several dealerships and they're websites in my search for a new vehicle. Westchester Toyota and Tatiana stood head and shoulders above all of the local competitors. Within 24 hours of making an inquiry I was contacted by the very friendly sales staff about making an appointment for a test drive. It was apparent from initial contact with Westchester Toyota that they are a more organized and customer service oriented operation than some of the other dealerships in the area. My experience with Tatiana (my saleswoman) was excellent. She met all of my requests, was very professional and was able to get me into a 2014 Corolla S for a great price. More

Priceless and Professional From the threshold of the parking lot I was greeted my multiple associates. As my fiance and I walked into the dealership Tristan completely ignored h From the threshold of the parking lot I was greeted my multiple associates. As my fiance and I walked into the dealership Tristan completely ignored his conversation with a employee that worked there and greeted us and made us feel welcomed in a dealership (never had that feeling). We expressed interest in leasing a camry and Tristan introduced us to Robert. I understood something during our conversation with Robert... my fiance and I are going to get the car we want we will not settle for something different. Doing Business with Westchester Toyota was persoanl, proffesional, exciting, and priceless. I would recommend the dealership to anyone who is in need of great service and a great car. Do not be discouraged by other dealerships trust me this is like no other dealership. Thank you for the experience and the professionalism it was truly a fresh breath and painless. More

Best service ever! So I just bought my 2014 Scion TC & I'm in love with her! When I walked in I knew what car I wanted, so I just waited for a sales man to come so I can So I just bought my 2014 Scion TC & I'm in love with her! When I walked in I knew what car I wanted, so I just waited for a sales man to come so I can go threw this what I thought was going to be a long painful process. Boy was I wrong! I never had so much fun during the process of buying a car. He was funny & knowledgable of his cars. He is a very pleasant person to deal with. For my future cars I will definitely come back to him. Best experience I've ever had buying a car! More

Perfect experience Sean and Ricardo worked hard to get me into the car I needed. It was a smooth process and I couldn't be more excited. Will definitely recommend friend Sean and Ricardo worked hard to get me into the car I needed. It was a smooth process and I couldn't be more excited. Will definitely recommend friends / family to speak to these two. More

Wonderful and Pleasant and a very Happy Customer I Entered the above Location in August of 2012 with a happy expierence! Toyota giving me a chance wow! Then a year in half later I wanted to own my ow I Entered the above Location in August of 2012 with a happy expierence! Toyota giving me a chance wow! Then a year in half later I wanted to own my own vehicle and I returned and Visited Fabio Kola and explained to him my situation I was doing so well with my pre owned vechile and then i had a hiccup at the end of the year got pregnant and fell behind... But i am back to work and ready to take a chance with owning a new car. He introduced me to the sales guy named Martien Ljekocevic, from the minute i met with him he explained everything to me from soup to nuts, I was pleased he called me daily with update and informed me of decessions, and did not make me take any car i did not want. He gave me my choice and i decided and did not steer me wrong this sales Guy was excellentand i see him going places. Kudos to You Matien! Fabio Kola, I never expierenced such dedicated and hard worker as Fabio He called me and dicussed everything, with me Told me to come in and speak to him go over numbers, he did not make me make my decession on the spot he said i suggest you go home for weekend and think it over.... well sure enough i was happy and i left with a beautiful car and I am very excited to start my new journey! These to Men deserve to be recognized. MY EXPIERENCE HERE HAS BEEN EXCELLENT RIGHT DOWN TO INSURANCE.... Thank you and i wish you guys much luck. More

Steve Nicoletti I came back to the same dealership and sales person as two years ago i was very pleased with there overall quality of service and friendly service. I came back to the same dealership and sales person as two years ago i was very pleased with there overall quality of service and friendly service. Not only wss Tristan George very professional but my point he made me feel like a friend giving me the quality of service i expected. You at Toyota are very fortunate indeed to have Such a individual in your employ. Keep up the excellent work Tristan you are a assist to you employer. More

Great experience! My husband and I went in looking for a good deal on a new Camry and that's what we got. Everyone was very helpful especially Mina. I will definitely r My husband and I went in looking for a good deal on a new Camry and that's what we got. Everyone was very helpful especially Mina. I will definitely recommend to friends and do business with them in the future. More

The Best Test Drive and Customer Service Experience My wife and I went to the dealership on 4/12/14 to test drive a 2011 Toyota RAV4. We selected Westchester Toyota because they have a great reputation My wife and I went to the dealership on 4/12/14 to test drive a 2011 Toyota RAV4. We selected Westchester Toyota because they have a great reputation for customer service as we were able to confirm right away. What a great experience! John Madera listened to our requests and found two great options for us, after explaining the rigorous inspection process that goes into certifying every pre-used car. Then, John Peña gave us a thorough explanation of the RAV4's safety features and off we went on our exciting test drive. After the test drive, John answered all our questions and never pressured us into purchasing the car right away when we told him we needed to "sleep on it". He was friendly, courteous and extremely professional throughout our visit. The whole experience at Westchester Toyota was first-rate, and I can't recommend them highly enough. We will be coming back soon to seal the deal. More