
Westchester Toyota
Yonkers, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Car Payment DOUBLED at the point of signing! I recently had really bad experience with dealers. I was at the point of fixing my vehicle when I decided to give one more different dealer a try. I I recently had really bad experience with dealers. I was at the point of fixing my vehicle when I decided to give one more different dealer a try. I don't and won't blame Abraham. He is the sales person I was placed with. He was very nice and respectful during the whole process. It's not his fault and I don't want his reputation blemished. It was out of his hands. I entered the dealership already skeptical and drained. I presented a plethora of documentation including my 5 year flawless car payment history, proof of income which was more than enough to secure a car, a Car Fax report, two statements of what my car was worth and many other things. I then stated the precise deal that I was looking for. Abraham returned with a deal $10 more than what I stated but that number was absolutely fine and I made the deal. I went back today excited to pick up the car and the final part of the process was to sit with the finance manager. Well, to my astonishment, the car payment INCREASED BY $100! I immediately walked out of the office, asked Abraham for my keys and drove home, lucky not to have an accident in the mental state that I was in. During the 15 minute ride home, I was called multiple times by multiple people from the dealership. They implored me to come back and they were willing to give my the original offer. Well gee, if they could do it after I left in an irate state, they could have done it from the beginning and I could have been in a beautiful car right now. This exact scenario happened to me twice in the past 3 days. I am finished with crooked dealers at the moment and am planning on fixing my car. Lesson learned, buyer beware!!! More
thank you I Would like to thank ricardo paredes and Westchester toyota for getting me into my 2015 toyota camry XSE. I would definitely recommend Ricardo and We I Would like to thank ricardo paredes and Westchester toyota for getting me into my 2015 toyota camry XSE. I would definitely recommend Ricardo and Westchester Toyota to friends and family. The process was smooth. Thanks again, Sam Mendy More
Awful They tell you one thing and do another. I went to see a car posted on the internet. They took me to see the car three miles away at the car wash. The They tell you one thing and do another. I went to see a car posted on the internet. They took me to see the car three miles away at the car wash. The Manager apologized and said I was the first one to see the car and that it was not prepped yet. I said I would buy the car if they could work on the door dents and dings. The manager said the door ding guy would come on Wednesday and I could see it after he was done. I told them that I loved the car and would see them Wednesday. They called on Wednesday and said "the car is sold don't come". No explanation. No Apology. These people can not be trusted. More
great service I went to westchester toyota last week to look for a used car. It was nothing in my price range at the time, because my credit was on the low side. Bu I went to westchester toyota last week to look for a used car. It was nothing in my price range at the time, because my credit was on the low side. But with in the hour of living I received a call from a worker at toyota to check on me. The next week I got a call and a email to show me cars in my price range. Today I got a 2010 Toyota Corolla. I love my new car. Jesus Suarez was excellent. He takes the time out to help his costumers. I will definitely recommend them to my friends and family. More
Good service but financing was a hassle The people at this dealer are all professional and courteous. They had a pretty good selection of vehicles on the lot and I was able to find a vehicl The people at this dealer are all professional and courteous. They had a pretty good selection of vehicles on the lot and I was able to find a vehicle with which I am happy. After purchasing the vehicle Aaron drove my old vehicle back to my home for me because I needed to drive the new vehicle off the lot. That was very helpful. He was also patient with showing me different vehicles and letting me road test a few of them. Additionally, the dealership was helpful with getting my insurance updated with the new car assigned to it. I believe the price I paid was ok, I am not sure if i could have done better. At first I was shown a 2014 Corolla which had exactly the features I wanted and I was ready to buy it, but then it turned out to have been sold earlier in the day. So I wound up buying a new one. The new one is great but cost more and did not have all of the features of the used one. But to the dealer's credit they have a big lot with a lot of inventory. Another was that when it came time to purchase the vehicle there was an issue with the financing which was offered by the sales rep. The finance manager said that that financing was not available (0% for 60 months) and I was offered some other deals which were not as good. Eventually by my standing firm, the dealer eventually agreed to give me the original financing. It worked out ok in the end but I don't think a customer should have to fight at the last minute, for the financing which is offered up front. And my credit was known to the dealership before I even picked out a vehicle. While there were some issues with this dealer I would still tip the balance in favor of recommending this dealership because overall the experience was better than what I had with another Toyota dealer. More
Salesman enthusiasm Aaron was very patience & shows loyalty. But, was indecisive what car to purchase at that time. However, I would highly recommend family and friend Aaron was very patience & shows loyalty. But, was indecisive what car to purchase at that time. However, I would highly recommend family and friend too him. More
Good job Excellent job sales man, I recommend my friends , good service, commitment guy, hard work also did, , I hope future he do good job again, I blessed Excellent job sales man, I recommend my friends , good service, commitment guy, hard work also did, , I hope future he do good job again, I blessed him More
Customer service is incredible!!! A few days a go I went to westchester Toyota to find out about the 2015 Toyota Hugh lander. I didn't buy the car at that specific moment because I rea A few days a go I went to westchester Toyota to find out about the 2015 Toyota Hugh lander. I didn't buy the car at that specific moment because I really didnt have the time but because of the service I received at westchester Toyota from the selesman Wilson. It is an obligation for me to go back to that lovely place and defenitely buy my 2015 Toyota highlander. Thank you guys!!! More
great customer support I would like to recommend Wilson Balbuena for his great costumer service and personal treatment with me and my family after spending almost five hours I would like to recommend Wilson Balbuena for his great costumer service and personal treatment with me and my family after spending almost five hours in the process of getting my car. He was really helpful and patient and even drove my new car to my houses since I had to drive the car I was renting. I recommended Wilson and weschester toyota to my friends and relatives. More
Not good because of a inexperience sales rep. Just have to say from 12 until 5:30 pm I had a very long drawn out day for a car i paid cash for. Just have to say from 12 until 5:30 pm I had a very long drawn out day for a car i paid cash for. More