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Westchester Toyota
Yonkers, NY
2,501 Reviews
Sales
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Service
Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care.
Parts
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,501 reviews
June 10, 2015
Satisfactory experience A very positive experience when I purchased my 2015 RAV4 XLE especially working with salesperson Mr. Paredes and the manager, Mr. Berry who were both A very positive experience when I purchased my 2015 RAV4 XLE especially working with salesperson Mr. Paredes and the manager, Mr. Berry who were both very professional and accommodating. More
by Luneta2015
Employees Worked With
Sean Berry
June 10, 2015
DISGUSTING SALES TACTICS I called and had made an appointment to see a specific car and to my disbelief the car was actually there and i wasnt lied to but then came the games I called and had made an appointment to see a specific car and to my disbelief the car was actually there and i wasnt lied to but then came the games as someone in sales at another dealership I know all the games dealerships play i hear the horror stories left and right so when they said 1595 certification fee was to be tacked on to the price of a car thats all ready advertised as certified and not only that i know that the fee is only 595 is ridiculous they said they lower the price of the car a thousand and move that 1000 towards the price of the certification and you know what the car was actually nice and i would of took it on the chin but it doesnt end there when they ran the credit it was "blocked" which is a lie bc i ran it and saw their credit check on the credit report but since it was blocked their was only one bank that would finance the car without having to see it but they would only do it if we took a mandatory extra wrap around warranty on top of the certification warranty so the amount financed went from 15 thousand to 24 thousand said finance manager david grin i cant fatham how many fake reviews had to go into the 2015 dealer of the year award More
by toyotaemployee
Employees Worked With
David Grin
June 09, 2015
"Elated" I drove away in my "just bought' Sienna last evening. I was very pleased with the attention and service given me by Ahmadou, and manager Anson. The la I drove away in my "just bought' Sienna last evening. I was very pleased with the attention and service given me by Ahmadou, and manager Anson. The latter introduced me to salesman Ahmadou who I found to be courteous, knowledgeable and professional. I appreciate that Ahmadou invited me to return for any further questions or concerns regarding the operation of the vehicle. After all, it is much more modern than my previous 2005 model. I am grateful. More
by gram
Employees Worked With
Cheri (office receptionist), Joe Kundrat
June 07, 2015
A loyal Patron This is my 3rd vehicle purchased at Westchester Toyota and I will come back for my 4th new vehicle. Once a customer, you will always be remembered by This is my 3rd vehicle purchased at Westchester Toyota and I will come back for my 4th new vehicle. Once a customer, you will always be remembered by the sales group and they will give you exceptional service. Jonny Hussain was my salesman and he was fabulous. From the very beginning he worked tirelessly to find my vehicle with the specs I wanted. He always called me with the status. On the day I was picking up my new car Jonny took the time to dust and clean off the car, set up my bluetooth, and also called me to make sure I got home safe. What a gentleman. More
by 3rdRav4
June 07, 2015
Great experience Our sequoia was unfortunately totaled. We came to Westchester Toyota in search of a new similar vehicle. Our sales representative Richard Benitez was Our sequoia was unfortunately totaled. We came to Westchester Toyota in search of a new similar vehicle. Our sales representative Richard Benitez was very instrumental in finding us a vehicle. He worked diligently and exercised much patience especially when there was delays in finding us what we wanted. He came through and we are pleased! Dennis was also very helpful in all of the financial details. More
by Jhdabj
Employees Worked With
Dennis Clarke
June 06, 2015
Leave We are very pleased and satisfied with our salesman Christopher Davila. Hope to have him get our next lease in three years. Very polite guy. Well don We are very pleased and satisfied with our salesman Christopher Davila. Hope to have him get our next lease in three years. Very polite guy. Well done. Would also like to thank Mr Lee.....he always does right by us....this is our 5th RAV4 with Westchester Toyota dealership and we wouldn't go any other....they work with you and we are very satisfied with the staff there....very friendly...make you feel very important....thanks guys. More
by Kayny325
June 06, 2015
Just looking I was looking for a new car after going to honda I decided to go to westchester Toyota Vincent Valentine was great in showing me the new RAV4 le I'm I was looking for a new car after going to honda I decided to go to westchester Toyota Vincent Valentine was great in showing me the new RAV4 le I'm now leaning towards Toyota. His manager Sean Berry is great also. Thanks guys I will see you soon. More
by Mayra281989
Employees Worked With
Sean Berry, Vincent Valentine
June 05, 2015
Extremely Disappointed! On December 20th 2014 I had gone into this dealership to inquire about financing a car. The sales rep who assisted me was Richard who was very nice an On December 20th 2014 I had gone into this dealership to inquire about financing a car. The sales rep who assisted me was Richard who was very nice and polite. However he did not submit my application for a finance but instead he processed it as a lease. Since this was my very first time in buying a new car which is what I had wanted to do in the first place I had no idea what was happening. The sales manager was very pushy in trying to convince me to take the car. After the deal was complete that's when I had actually learned that I was locked into a lease for the next 36 months. I was told by Richard and his sales manager that I did not qualify for financing. Strangely enough exactly 5 months later with my credit score staying the same with a excellent score at a different dealership I walked out with a finance car. The credit manager had told me that Westchester Toyota had done totally wrong by me and now I am stuck with paying 2 monthly car payments instead of only one which is the way it should have been from the beginning. By rights the dealer should take the car back and call it even and sell it as a pre certified car however we all know that will be impossible. I will never do business with Westchester Toyota ever again. I will highly recommend anyone who should ask which dealer sold me my car over Memorial Day weekend. Everyone was fantastic and I was in and out in 2 hrs instead of 9 hrs that I spent in Westchester Toyota. More
by gjmoo7
Employees Worked With
Nelson Muñoz
June 04, 2015
""REWARDING"" My recent experience at Westchester Toyota was worthwhile. When I walked in after 15 years I felt WELCOMING!!! The Sales Manager David Lee and Salesp My recent experience at Westchester Toyota was worthwhile. When I walked in after 15 years I felt WELCOMING!!! The Sales Manager David Lee and Salesperson Pedro Segura went above and beyond to meet all my needs. They worked diligently to ensure that I got a fair price, I could not ask for a better deal. Thank you Nelson Muñoz who explained the different loan options. Pedro Segura was informative, forthright and trustworthy. As a female I was given utmost respect. When I picked up the car Pedro was very helpful setting up all the features and explained every detailed about the car, I am so ever grateful. I LOVE my 2015 Toyota Highlander. Thank you David Lee, Pedro Segura and Westchester Toyota Team for a great experience. VES More
by Victoria
Employees Worked With
David Lee, Nelson Muñoz, Pedro Segura
June 02, 2015
Would go back again any day I had a great experience last weekend making our 2015 Toyota Sienna purchase with Mina and Abraham. As a woman walking into a car dealership, it was u I had a great experience last weekend making our 2015 Toyota Sienna purchase with Mina and Abraham. As a woman walking into a car dealership, it was unexpected to be treated with utmost respect, courtesy and not a hint of condescending attitudes that I was used to with male sales associates at other car dealerships. I would go back to this dealership any day and will definitely be recommending it to family and friends! More
by Yuki
Employees Worked With
Mina Aziz, Dennis Clarke
