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Westchester Toyota

Yonkers, NY

4.6
2,501 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,501 reviews

August 24, 2015

First Car Purchase I chose Westchester Toyota as the place for my first car purchase. The customer service was excellent. When I called to schedule a test drive and ment More

by New Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rios
Aug 24, 2015 -

Westchester Toyota responded

Congratulations on the purchase of first new vehicle. We are happy that you had an excellent experience here with us at Westchester Toyota. We thank you for being patience with us and we welcome you to our family!

August 23, 2015

new rav 4 Got a call from westchester toyota to upgrade my car went there met with Ahmadou who helped me get in a new rav4 within my budget will definitely reco More

by Wilkerson 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Berry, Joe Kundrat
Aug 24, 2015 -

Westchester Toyota responded

We thank you for this review and for recommending us as well. We hope you are enjoying your new vehicle and we welcome you to our family!

August 22, 2015

Worst experience ever- avoid at all costs We were treated terribly. Spent 3 hours discussing the best option for us yesterday and we're given a quote for a lease that we were happy with and s More

by Sopscot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Berry, Pablo Diaz, Robert Rios
Aug 22, 2015 -

Westchester Toyota responded

Customer came into the office. I went over the money down and verified he had already left it. After that I presented him with the credit disclosure and explained that due to not receiving a T1 plus approval the payment would be higher than anticipated on the ad deal. He started yelling and cursing. Refused to allow me to say a word. Once he stopped I asked if it was possible to get a cosigner or more money down. He then crumpled up the buyers order and threw it at me. I said sir I have never spoken to u before I'm trying to explain the situation to u and honestly that was disrespectful. At that point he said there's no reason he should be talking to a "25 yr old f****** punk" and stormed out the office demanding to speak with john. I followed him down and in the front desk he then cursed out everybody sitting there including john Pablo Patricia and Felix. It was explained that we would refund the money. We just needed a copy of the credit card. He tossed it at john and then walked around to the booths telling every customer we are shady and not to buy a car here. He was asked to leave at that point and he accused me of stealing the briefcase he had left outside by his car. We pointed out the briefcase was on the floor outside where he left it. And he then walked out yelling back and forth with his wife

August 22, 2015

great! OMG Dennis was great. He was friendly and very helpful. I would definitely go to him again. All the questions I had, he answered. Just great! More

by dharianadlc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lee, Dennis Clarke, Tausif Raza
Aug 24, 2015 -

Westchester Toyota responded

Thank you for this great review and we welcome you to our family!

August 18, 2015

Timeless Effort and Caring for Consumer This is a shout out to Ms. Cara Deluca (service specialist) for all your time and effort to make sure things were done right, you went out of your way More

by amparo1108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cara Deluca
Aug 24, 2015 -

Westchester Toyota responded

Thank you for this great review. We are happy that Cara was able to help you with your car needs. We welcome you to our family!

August 17, 2015

Absolutely Amazing From the beggining to the end, everyone at Toyota of Westchester was absolutely amazing and helpful. I bought a Scion about a month and a half ago and More

by AOrtiz85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Sanchez
Aug 24, 2015 -

Westchester Toyota responded

We thank you for this great review and for recommending us as well. We hope you are enjoying your new vehicle and we welcome you to our family!

August 17, 2015

Jesus Suarez My name is ruiz, I'm writing this review to Thanks so much for answering my questions and concerns about my new car me and my family are very happy w More

by ruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Suarez
Aug 24, 2015 -

Westchester Toyota responded

We thank you for this great review. We hope you are enjoying your new vehicle and we welcome you to our family!

August 17, 2015

Camry 2015 black on black hybrid Besides the fact that I'm in love with car, this dealership that I went to (Westchester Toyota), have an excellent customer-service, my salesperson wa More

by younesscyber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Diaz, Felix Ceballos, Husam Almarji
Aug 24, 2015 -

Westchester Toyota responded

We thank you for this great review and for recommending us as well. We hope you are enjoying your new vehicle and we welcome you to our family!

August 17, 2015

Took awhile, but it was a good experience buying our 1st car We had a generally positive experience. We're happy with our car, and happy with the explanations of the service. The whole financing and approval pr More

by dcastner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dai
Aug 24, 2015 -

Westchester Toyota responded

We thank you for this great review. We hope you are enjoying your new vehicle and we welcome you to our family!

August 17, 2015

great experience I am a customer for 15 years I met a fine young gentleman named Edson Sosa. He was extremely helpful and knowledgeable.He was well mannered. I will h More

by toyota 578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 24, 2015 -

Westchester Toyota responded

We thank you for this great review and for recommending us as well. We hope you are enjoying your new vehicle and we thank you for being a loyal customer for 15 years.

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