Westchester Toyota

My recent experience I have been a loyal customer of Toyota for 8 years and I love Toyota and their lease programs. Although recently I had a very negative experience. I t I have been a loyal customer of Toyota for 8 years and I love Toyota and their lease programs. Although recently I had a very negative experience. I traded in a lease and got a new 2015 Corolla. Soon after I received a bill for $476.00 dollars for excessive damage to the 2012 Corolla which I find absurd. When I contacted the Customer Service manager via email and phone, my issue was ignored. Finally I decided to go into the dealership. The sales manager told me the inspections are done by an outside agency and there is nothing he can do. He told me to call Toyota financial and they can help me which was a total lie. There was nothing they can do they are just the bank. When I asked if they can assist by paying a monthly bill since the inspections are done outside, he told me there is nothing he can do and gave me the run around. This does not sound like a dealership that prides itself on customer service. As a loyal customer of 8 years who loved Toyota and paid every bill in full and on time. This recent poor treatment I received makes me want to take my business elsewhere and to tell family and friends to go elsewhere. More

Great. I was really satisfied Claudio Soriano he is a very nice and kind man he was determined to help us and whatever we was looking for I'm not an easy person he did a great job Claudio Soriano he is a very nice and kind man he was determined to help us and whatever we was looking for I'm not an easy person he did a great job and help me find my car & Faibo kola I am grateful for what Fabio did for us he did not give up he kept going until they accepted us he's a very nice and determine man at that . More

a great comfortable expierence My experience at Westchester Toyota was awesome. Vincent was very knowledgeable and listened to my needs. I went in looking for a Tacoma. After goin My experience at Westchester Toyota was awesome. Vincent was very knowledgeable and listened to my needs. I went in looking for a Tacoma. After going through the process I realized that the space is unnecessary for me and the gas mileage doesn't fit my career because I do a lot of miles. He put me into a 2015 Rav 4 and I love it. Thank you for your service Vincent. More

Wonderful service I was helped in the most friendly and professional manner... i appreciate the help of my sales rep Claudio very much everything went smoothly. I am gr I was helped in the most friendly and professional manner... i appreciate the help of my sales rep Claudio very much everything went smoothly. I am grateful. More

2016 Toyota 4Runner. it was a nice experience buying this new truck , they Help me How to do the paper work with a nice explanation , very Helpful , and lot experience. th it was a nice experience buying this new truck , they Help me How to do the paper work with a nice explanation , very Helpful , and lot experience. thanks a lot. More

2016 Toyota Rav 4 Great experience buying another Rav4. This was my 5th vehicle from Westchester Toyota and always a pleasure. The salesman was very knowledgeable and t Great experience buying another Rav4. This was my 5th vehicle from Westchester Toyota and always a pleasure. The salesman was very knowledgeable and the finance manager was very helpful. I am sure to revisit this dealership when it comes time to purchase my 6th vehicle from Toyota. More

How great is Jonny! Jonny Hussain is a Great saleperson.He worked with me to get the best deal. Help answer all my questions and more he even setup the bluethoot on my ne Jonny Hussain is a Great saleperson.He worked with me to get the best deal. Help answer all my questions and more he even setup the bluethoot on my new car to my cell phone so I will drive safe More

Tacoma 2012 Great experience 3 truck from here and as always great people and the deals they give always good deals make me and my wife happy Great experience 3 truck from here and as always great people and the deals they give always good deals make me and my wife happy More

Great services Very happy with my new 4Runner That I purchased from westchester Toyota. My sales person was Christian Martinez and he was very helpful throughout the Very happy with my new 4Runner That I purchased from westchester Toyota. My sales person was Christian Martinez and he was very helpful throughout the entire process. More

It was great time! Like friends got fews hours together! It was s pleasure to get my new car, the time was so tie. And the y helped a lot to explain and advice. My family was very satisfied with it and got n It was s pleasure to get my new car, the time was so tie. And the y helped a lot to explain and advice. My family was very satisfied with it and got nice cars. More