Westchester Toyota

The WORST Bunch of Cons including the manger STAY AWAY Henry Castillo, Herrick Vega and the worst one is the finance manger who takes the liberty to embed unnecessary costs like Gap insurance and ti AWAY Henry Castillo, Herrick Vega and the worst one is the finance manger who takes the liberty to embed unnecessary costs like Gap insurance and tire warranty etc. They added the $5,000 down payment to the agreed on price instead of deducting it didn't find out until after I received my first statement. Business relationships are based on trust. unfortunately the sales team lack morals, bunch of thieves. Don't believe all the good reviews. horrible management it comes from the top "Frank Greco and trickle down to sales people. SAD and very BAD! More

Johnny Hernandez nos dio un servicio cinco estrellas. 100% Recomendable en impecable. Vengan a comprar su carro conneste señor 100% Recomendable en impecable. Vengan a comprar su carro conneste señor More

The staff at Westchester Toyota was friendly, helpful and knowledgeable. They answered my questions “, addressed my concerns, and Johnny Hernandez provided exceptional customer service. knowledgeable. They answered my questions “, addressed my concerns, and Johnny Hernandez provided exceptional customer service. More

Mr Johnny Hernandez was very professional, polite and helpful salesman. It was a pleasure doing business with him thanks Hasan Shareef. helpful salesman. It was a pleasure doing business with him thanks Hasan Shareef. More

Johnny Hernandez was great, more people like this are needed. A pleasure to deal with. needed. A pleasure to deal with. More

No tengo palabras para agradecer al Sr Johnny Hernández por el servicio 5 estrellas prestado a mi persona! Lo recomendamos una y otra vez a cualquier que desee comprar un vehículo sea nuevo o certificado!! por el servicio 5 estrellas prestado a mi persona! Lo recomendamos una y otra vez a cualquier que desee comprar un vehículo sea nuevo o certificado!! 100% More

O & my wife were tested with respect & all the questions were answer with clear expressions so that we could understand them. were answer with clear expressions so that we could understand them. More

Hector Alvarez was honest, thorough, and professional. He assisted me with my Toyota Camry 2014 Hybrid in ways that layperson could understand. His assistance came at the time I needed most -as I was mi He assisted me with my Toyota Camry 2014 Hybrid in ways that layperson could understand. His assistance came at the time I needed most -as I was misled by another Toyota dealership whose interests at heart was getting my money. Keep up the good work Hector! More

Johnny Hernandez el mejor de todos los asociados de ventas! Lo recomiendo 110% Vayan y compren su carro con este señor!! ventas! Lo recomiendo 110% Vayan y compren su carro con este señor!! More

Toyota should be ashamed of this dealership. It is giving the brand a bad name. The Sales Person was horrible, the Sales Manager was awful and the whole experience was the worst I have had in It is giving the brand a bad name. The Sales Person was horrible, the Sales Manager was awful and the whole experience was the worst I have had in buying a car. The Sales person lied about the vehicle. It was suppose to be Certified but they had not prepared the vehicle for Certification and the negotiations was completely next to zero. Customer service is extremely poor and next to no follow up from the dealership on tags & registration. Avoid the headache and buy from somewhere else. Not worth the time. More