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Westchester Toyota

Yonkers, NY

4.6
2,506 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We ...
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,506 reviews

May 21, 2025

Bought two cars at this dealership and both experiences were great. They lowered the price of my corolla and helped me get a good interest rate on my new car. I highly recommend this dealership for anyone More

by fbpaulino96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmytro Bryk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Peguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ynoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Oceguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

DISHONORABLE sums up the ethos and tactics of sales reps and “managers”. Waited 5 weeks for new vehicle to arrive. Out the door price for VIN with defined specs agreed, deposit paid and multiple levels of v More

by Mart A
Recommend Dealer
No
Employees Worked With
Prefer not to disclose
May 13, 2025

The Dealership was excellent, professional and friendly, the salesman Johnny Hernandez was outstanding, I do not know how they could be any better. I will recommend them to friends and family. More

by tonyantinori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Worst experience buying a car in my life, and we've owned 25+. First, they tried to lie to us to pay for certification, when the car we were buying was clearly listed as Certified Gold. They said "Certifie More

by wrr14f
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Henry Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Westchester Toyota responded

Thank you for sharing your experience, and we're truly sorry to hear about the frustration you've faced. This is not the standard we strive for, and we sincerely apologize for the miscommunication regarding the certification, missing items, and the delay with your key fob. We’d like the opportunity to make this right—If you could please give our General Sales Manager Jenry Castillo a call at (888) 224-4595 so we can resolve this promptly. Thank you.

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May 12, 2025 -

wrr14f responded

As I've said already in my initial review, I already spoke with Jenry Castillo. Nothing changed, although he promised and swore up and down that he will mail me the key. If he "wants to make things right", let him call me. You already have my number, as you keep bugging me for service appointments. The deal is registered under my wife, Silvia Teklu. If you're really serious, you make the call.

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May 04, 2025

Mr Hernandez was professional, responded to text messages & phone calls. I would buy from him again. More

by aemenike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carolina Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Westchester Toyota responded

Thank you for the great review! We're glad to hear Mr. Hernandez provided professional service and clear communication throughout your experience. We truly appreciate your trust and look forward to helping you again in the future.

April 29, 2025

The service was outstanding. Abraham was informative , patient with my decision making, answered all my questions and went out of his way to make sure I was comfortable with my More

by Jlj308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Makany
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Westchester Toyota responded

Thank you so much for the kind words! We're thrilled to hear that Abraham provided such outstanding service and made your experience smooth and transparent. We truly appreciate your trust in us. Enjoy your new vehicle, and welcome to the Westchester Toyota family!

April 28, 2025

We had the pleasure of working with Ricardo to test drive and purchase a certified used 2017 Toyota Rav4 Hybrid Limited with low 22K mileage. Ricardo was very knowledgeable and accommodating, gave us a thoro More

by JKURPICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NICOLE Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Oceguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Westchester Toyota responded

Thank you so much for the thoughtful review and for choosing Westchester Toyota! We're thrilled to hear Ricardo and our finance team provided such a smooth and professional experience. Congratulations on your 2017 RAV4 Hybrid Limited — it’s a great choice! We truly appreciate your patience with the DMV process and your kind words.

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April 27, 2025

I recently had the pleasure of working with Johnny, and I couldn’t be happier with the experience. From start to finish, Johnny was attentive, professional, and genuinely cared about making the process smoot More

by Francisco Perez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Modesto Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
jhojandy hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Westchester Toyota responded

Thank you so much for the kind words! We’re thrilled to hear Johnny made your experience smooth and enjoyable — he truly goes above and beyond for our customers. Enjoy your new car, and we hope to see you again at Westchester Toyota!

April 25, 2025

I recently had an outstanding experience at Westchester Toyota, and I couldn't be happier with my purchase! From the moment I arrived, the staff was friendly and welcoming. Johnny, in particular, went abov More

by IGALANR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Westchester Toyota responded

Thank you for your kind words! We're so glad to hear you had a great experience with Johnny and the team. It’s our goal to provide exceptional service, and we’re thrilled you found the perfect vehicle. We look forward to serving you again in the future!

April 25, 2025

I recently had an outstanding experience at Westchester Toyota, and I couldn't be happier with my purchase! From the moment I arrived, the staff was friendly and welcoming. Johnny, in particular, went abov More

by IGALANR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Westchester Toyota responded

Thank you for your kind words! We're so glad to hear you had a great experience with Johnny and the team. It’s our goal to provide exceptional service, and we’re thrilled you found the perfect vehicle. We look forward to serving you again in the future!

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