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Westbury Toyota - Service Center

Westbury, NY

4.3
315 Reviews

315 Reviews of Westbury Toyota - Service Center

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April 23, 2022

I leave my car at 7. 00 am for change oil and brake fluid change service for my Prius 2010. In service department.At 9.10 am I was at home . All job done smithies and prof More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentina from Service department
Apr 25, 2022 -

Westbury Toyota responded

Matt, thank you for taking the time to review us! We are so glad to hear that you had such a successful and efficient service experience working with the Westbury Toyota team. Drive safely, and we hope to see you back again down the road!

April 23, 2022

Easy and quick check in. Excellent communication during service. And facilities are spotless. Makes for an extremely satisfying experience. More

by Bscheir72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adalberto
Apr 25, 2022 -

Westbury Toyota responded

This feedback is music to our ears! Thank you for choosing Westbury Toyota and for sharing your experience. Drive safely until we see you again!

April 21, 2022

Once again, I want to poke fun at their service department... It's really too bad. At that time, I did three services to change the tire. I don't care about the tires, but I still do the four-wheel More

by Fu li
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
charles vassallo service manager
Apr 26, 2022 -

Westbury Toyota responded

I am sorry to hear that you did not have a more successful time working with us. We strive to deliver professional and knowledgeable service, and it is concerning that we left the wrong impression. I would appreciate the chance to speak with you to see what more I can do to help fix things. If you are willing to discuss this further, please feel free to give me a call. Thank you, Charles Vassallo - Service Manager - 516-333-9748

April 06, 2022

We had a little mix up with phone messages. But, when I brought car in, service was very quick. More

by SULLYSEBR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Guzman, Jay Gonzalez
Apr 07, 2022 -

Westbury Toyota responded

We appreciate your patience here and are glad to hear that your visit went smoothly. Thank you for choosing Westbury Toyota for your auto service needs! We hope for the chance to assist you in the future.

April 05, 2022

Excellent. Patient. Intelligent. Capable Consistent. Knowledgeable. Competent. Excellent communication. Excellent expectations. Timely. Helpful. Pati More

by MZXYLO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al
Apr 05, 2022 -

Westbury Toyota responded

Thanks for the many words of kindness for Westbury Toyota! We are glad to see our team left you with a five-star impression. Have a great day!

Apr 05, 2022 -

MZXYLO responded

Swell

March 22, 2022

IThe representatives at Toyota, Westbury, always give their best service. They review your record and make suggestions. More

by Barbara.dempster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
Mar 22, 2022 -

Westbury Toyota responded

Barbara, our goal is to keep your vehicle in prime condition and to keep you safely on the road. We're so happy to hear that our service suggestions are welcome, and we hope you continue to rely on Westbury Toyota for all your future automotive needs!

November 08, 2021

Randy and Raz are the most professional service associates I have encountered at Toyota Service. They quickly and politely remedied a problem I incurred and compensated me for my time. Raz in parti More

by DorothyK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raz 5 stars
Nov 08, 2021 -

Westbury Toyota responded

Dorothy, thanks for the great review of Westbury Toyota! We're pleased that Randy and Raz were professional and wonderful to work with. That we could solve your vehicle's issue in a timely way makes our day! See you again next time.

July 01, 2021

Patient and honest, thoughtful, helpful. Very friendly, prompt reply, professional More

by ashy7272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Guida
Jul 01, 2021 -

Westbury Toyota responded

These are all the wonderful words we strive to live by here. Thank you for the positive feedback and for trusting the Westbury Toyota team with your business! Safe travels, and come back again soon!

March 02, 2021

Thank you, Shane Camacho for making my latest service appointment so pleasant. Shane is professional, respectful and had my car ready in the time promised More

by jvmsw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Camacho
January 23, 2021

Jorge Guzman assisted me and he was excellent. He was clear and he set the expectations correctly. He was a pleasure to work with. he explained everything. More

by DeeVee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Guzman
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