Westbury Toyota - Service Center

Brought my SUV in for maintenance. Am very pleased with the quality of service and the manner in which I was treated. Am very pleased with the quality of service and the manner in which I was treated. More

About 3 months ago I purchased a new battery from autozone for my 2017 Highlander. About a week ago my car shut off on me. I was advised my my mechanic to take the car into Toyota because the auto s autozone for my 2017 Highlander. About a week ago my car shut off on me. I was advised my my mechanic to take the car into Toyota because the auto start/stop malfunction alert came on as well as the esp light. I took it on Monday thry told me it's because I didn't put a tru start battery in. Keep in mind it's the same exact battery I purchased from autozone just a different sticker cause we all know Toyota doesn't make batteries. So I purchase a Toyota battery and I chose to install myself. I took the battery to a mechanic to install I watched him install it with my own eyes. I watched him tighten the battery. The car kept saying battery charging. The auto stop and start never came back on by Wednesday same error comes up. I take it back to dealership the touch my remote start not the auto stop and start I brought in for. They tell me it's a loose battery cable. I know for a fact the cable was not loose. But this is the reason they keep giving me. One of the mechanics in the shop verified that the battery auto zone sells is the same one Toyota sells and the issue happened with both. I am over this dealership and there careless work and poor customer service skills im truly unsatisfied and will find another dealership to take my car to. I contacted Toyota headquarters and will continue to do so. The crazy part is one your own employees tald me your mechanics don't know what they're doing.. and she was right More

Service is reasonable in terms of waiting time. 15K check up took one hour and 10 minutes. 15K check up took one hour and 10 minutes. More

Excellent service from beginning to end! My service advisor, Janine, was superior. She made my entire experience at Westbury Toyota a very pleasant one. My service advisor, Janine, was superior. She made my entire experience at Westbury Toyota a very pleasant one. More

Dealer is average ok, customer service depends on how do you look or what money they’re going to get. In the other hand service is great and pay attention to all details and and customer needs you look or what money they’re going to get. In the other hand service is great and pay attention to all details and and customer needs More

Al is the best writer he is polite and thorough. The whole service department is great The whole service department is great More

I think the service department is great. They are always friendly, courteous, polite & very informative. Especially Amanda who answered my questions with a smile. They are always friendly, courteous, polite & very informative. Especially Amanda who answered my questions with a smile. More

Always fast and friendly service . the employees front and back always professional. All questions are answered, never have a problem there. That’s why I always Recommend TOYOTA Westber the employees front and back always professional. All questions are answered, never have a problem there. That’s why I always Recommend TOYOTA Westberry to all my friends. Thank you Raul More

Service Advisor, Ms. Peralta was soft-spoken, understanding and a pleasure to interact with. Outstanding individual! Thank you. Peralta was soft-spoken, understanding and a pleasure to interact with. Outstanding individual! Thank you. More

I had a very pleasant experience while I went for 5000 miles service from this dealership on 07/26.2022. I didn’t purchase the vehicle from them. Since they were near to me I choose to go here. Originally miles service from this dealership on 07/26.2022. I didn’t purchase the vehicle from them. Since they were near to me I choose to go here. Originally I had an appointment for a different date. Staff was nice, professional and accommodating. I have driven multiple Honda vehicles in the past. I found it is better than them so far. Thanks folks. More