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315 Reviews of Westbury Toyota - Service Center
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March 23, 2023
After many unresolved service issue after a recall I had contacted the Toyota engagement center which was working for months to resolve the issue that the service department did fix a one point but the fix contacted the Toyota engagement center which was working for months to resolve the issue that the service department did fix a one point but the fix was very short lived. I went to see the general manager Randy who was truly concerned about the issue with his service department. My issue was with the mechanics by adviser Al tried his very best to get to the bottom of the issue but to no avail and he was very pleasant and helpful but once past him all went downhill. So after I left service I went to see the dealership General manager Randy who set me up with Carlos Fumana. Between the both of the they went above expectations to resolve my issue by putting me in a newer 2022 from 2019 rav4. I would recommend working with Carlos from sales and Al as a service advisor. More
by RP
March 21, 2023
Took about 75 minutes to get oil changed on my Camry. Waiting is clean and offered bagels, coffee, tea. Been going there for close to 7 tears and they seem to do a good job. However, I have noticed that Waiting is clean and offered bagels, coffee, tea. Been going there for close to 7 tears and they seem to do a good job. However, I have noticed that after checking the engine dipstick several times the level appeared low. Usually maybe a quarter of a quart. This time the level is about 3/4 to 1 inch below the top dimple on the dipstick. I’m guessing it’s close to a half of a quart low. Not really a big deal - I add my own but still. More
by Bill11566
Employees Worked With
Ms. Peralta
February 16, 2023
Great service, very timely completion of maintenance and complimentary NYS inspection. Ready before I expected. Thanks, also, for free coffee and bagel. complimentary NYS inspection. Ready before I expected. Thanks, also, for free coffee and bagel. More
by JAYAR5
Employees Worked With
Service consultant yamilet Peralta
January 22, 2023
Pleasant people to deal with. The service I received was fast and very well done.Will always be back for service when needed. The service I received was fast and very well done.Will always be back for service when needed. More
by jbrokos3
Employees Worked With
