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Westbury Toyota - Service Center

Westbury, NY

4.3
315 Reviews

315 Reviews of Westbury Toyota - Service Center

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September 07, 2023

This is not even the last place you want to go to fix your car if you don’t have warranty coverage and you are paying out of pocket.I went there to have some battery/alternator issues to diagnose service More

by shahid_7380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 09, 2023 -

Westbury Toyota responded

I'm sorry to read about your experience. We strive for transparency in all our services and it's clear we've missed the mark here. I'd like to personally look into this matter further, as well as discuss any questions or concerns you may have regarding pricing and service fees. Please reach out at your earliest convenience so that we can work towards a resolution together. Thank you, Randy Abreu - General Manager - 516-333-3100 ext. 4827

August 30, 2023

Valentina was very helpful and friendly. Make me feel very comfortable. Hope to see her again More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Cortes
Aug 30, 2023 -

Westbury Toyota responded

Sara, thank you for reviewing Westbury Toyota! We will be sure to pass along your feedback to Valentina. Safe travels!

August 20, 2023

A great team effort by all members of Westbury Toyota . Yamilet, was extremely helpful and polite. More

by Fletch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 21, 2023 -

Westbury Toyota responded

Thank you for this awesome review of Westbury Toyota! We will pass along your appreciation to our team. Take care!

August 19, 2023

Exelente servicio, la atencion por parte de la senorita que nos atendio es exelente,muy amable. More

by Alejandro
Recommend Dealer
Yes
Employees Worked With
Kelly Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Westbury Toyota responded

Alejandro, gracias por la reseña! Apreciamos el apoyo y esperamos volver a verle en Westbury Toyota!

August 17, 2023

Great service, not a long wait, everything was explained to my satisfaction. Amanda my service advisor, did a great job as always. Thanks to her I keep coming back More

by castillocelio5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Aug 18, 2023 -

Westbury Toyota responded

We're so happy to hear we have earned your continued trust! Thanks for highlighting Amanda's premier service and for choosing Westbury Toyota above the rest. Until next time, drive safely!

August 14, 2023

Great service and waiting room. Valentina was awesome. The garage is clean. And people were friendly. More

by nickgolf65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina
Aug 15, 2023 -

Westbury Toyota responded

We're glad to know you enjoyed our service and facilities at Westbury Toyota. Thanks for the shout-out to Valentina, we'll pass along your kind words!

August 10, 2023

Been with this dealership for 12 years plus. Love the service n the people there. Always a great experience. More

by Gloriam447
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yamilet, kit, Terrance, everyone
Aug 11, 2023 -

Westbury Toyota responded

We're so glad to know you've been with us for over a decade at Westbury Toyota! Your continued support and positive feedback about our service means the world to us. Here's to many more years of great experiences together! Take care!

August 01, 2023

Working with Amanda was a pleasure. She was very helpful in all aspects of my car troubles More

by Rjv1240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in the service area
Aug 02, 2023 -

Westbury Toyota responded

We are thrilled to hear that you had such a positive experience working with Amanda! Thank you for choosing Westbury Toyota and for sharing your experience. Drive safely until we see you again!

July 26, 2023

They are excellent always they have been given the best service to me thank you so much More

by belenbardales
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 26, 2023 -

belenbardales responded

The person always very helpful to me his name is Al Irizarry 111 thank for always help me God bless

Jul 26, 2023 -

Westbury Toyota responded

It's wonderful to read that Al and the Westbury Toyota team delivered such a high standard of service! Thank you for being a great customer and leaving a five-star review.

July 14, 2023

Un buen servicio y buen mantenimiento y atención para para el cliente y atencion muy bien More

by MILTONLOPEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina
Jul 14, 2023 -

Westbury Toyota responded

Gracias por la reseña! Apreciamos el apoyo y esperamos volver a verle en Westbury Toyota!

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