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Westbury Toyota - Service Center

Westbury, NY

4.4
319 Reviews

319 Reviews of Westbury Toyota - Service Center

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January 08, 2013

After receiving a recall on my 2006 toyota corolla, I was After receiving a recall on my 2006 toyota corolla, I was dreading the experience and the hassle of repairing my car. I have to say that the friend More

by Sophnest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Nussbaum
Jan 17, 2013 -

Westbury Toyota responded

We can all agree that sending our vehicle's in for service is not the most exciting responsibility we have. On top of dreading the visit, choosing a service center that you feel comfortable with is not an easy find. Westbury Toyota's main goal is to be sure all our clients from Sales to service is completely satisfied with their experience. I am glad to hear our shuttle service was accommodating and our drivers are of course respectful and pleasant to speak with. We look forward to your future visits with us and are very happy to hear Jamie has created such a pleasant experience for you. Best of Luck with your vehicle in the future! Westbury Toyota- Internet Manager- Stephanie Lupo

November 29, 2012

Very clean and professional service department! I felt like I was in a OR! Car was ready when promised and went over everything with us. More

by davidfox
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
June 01, 2012

very good, thorough and punctual service. everyone was polite. my vehicle had all recommended service. no one tried to sell unnessasary items. service was quick. More

by andrewhg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
doreen
May 18, 2012

Doreen was incredible to deal with. I was very happy with my service. I would have to say that I will definitely come back next time. More

by jnd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doreen Preshlock
May 11, 2012

Doreen was fabulous to deal with. I look foward to returning for service. Westbury Toyota is a Great play to service, they understand your needs. :-) More

by Brenda2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doreen Preshlock
March 03, 2012

Service Dept Horrible. Have been going to this dealership for 5 years. Used to love the experience. As of the past year the service has gone downhill significantly. Over the summer we had a NYS inspection. T More

by jasonsfolks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doreen?
January 20, 2012

This is my second Highlander and I can't say enough about the Service Rep that I deal with. Doreen Preshlock is a pleasure to work with so much so that I have 2 friends with Toyota's and WE ALL ONLY USE HER More

by Warr 8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doreen Preshlock
November 05, 2011

I brought my can in for brakes, oil change, and a water leak into the car. They did the brakes and oil change and said a drain was clogged. The cost to clean the drain was for labor only and would be $499. More

by bearsrain
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roberto(service manager), Andrew Panton, Liz(customer relations)
August 10, 2011

Westbury Toyota Service is a great place to take your vehicle for repair and general maintenance. The staff is friendly and knowledgeable. They get you in and out quickly. More

by fzshw4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
July 30, 2011

The only reason this place is getting ONE star from me is because I can't give them ZERO stars. I had problems with them when I work done on a Toyota Echo. I was told certain things had to be done or I would More

by Nitefeatherz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elizabeth, Sebastian
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