Westbury Toyota - Service Center

The representatives at Toyota Westbury Service department were very pleasant and helpful. Shawn was very professional and followed up with me to make sure the services done on my New Toyota were working pro were very pleasant and helpful. Shawn was very professional and followed up with me to make sure the services done on my New Toyota were working properly. Jose installed my remote starter and explained to me in detail how to work the controls and made sure my long range stater was working properly. The Service department people were very nice unlike the salespeople at the dealership. More

Toyota of Westbury makes service and maintenance a breeze. Very friendly staff and clean/spacious waiting area. Easy process to get a loaner vehicle when you come in for maintenance. breeze. Very friendly staff and clean/spacious waiting area. Easy process to get a loaner vehicle when you come in for maintenance. More

This service advisor had an attitude. He seemed to be in a rush when there was barely anyone there. As we were consulting, he answered his personal phone and ignored me as the customer. Rodrigo was not the a rush when there was barely anyone there. As we were consulting, he answered his personal phone and ignored me as the customer. Rodrigo was not the friendliest person to deal with. I will not be giving Westbury Toyota any more service business due to this experience. More

My son and I recently moved from up state in the Hudson Valley to Long Island. My family have been Toyota customers for decades. We were looking for a local Toyota dealer to do business with and we found o Valley to Long Island. My family have been Toyota customers for decades. We were looking for a local Toyota dealer to do business with and we found one -- Westbury Toyota !! Christine , the service representative was extremely helpful setting up appointments, working around my son's busy schedule, getting answers on some technical concerns / questions. In general she made us feel like we've been doing business for years !! Christine put us in contact with "Dominick" the service technician who was very knowledgeable and helpful. In fact, he made it a point to ask for him and he would ensure he did the work on the car himself !! What a great team ! More

I walked into westburry Toyota to have my car serviced not realizing service was in another location. And krystle Luchetti took me over there on her lunch break just to have my car serviced. I've been to not realizing service was in another location. And krystle Luchetti took me over there on her lunch break just to have my car serviced. I've been to other dealers and I felt like I Gita tossed around but she took the time to call and to take me there I could not of had a better experience thank you westburry Toyota and Krystle More

Recently totaled my car and was in need of a replacement. After originally talking to people over at Sunrise Toyota and Hempstead Toyota I was not satisfied with the service over the phone. Talking to your e After originally talking to people over at Sunrise Toyota and Hempstead Toyota I was not satisfied with the service over the phone. Talking to your employee Eric Roettinger, he was very attentive and easy to talk to about my my options with getting a new car. I will be coming be coming back to this dealership mainly because of the immediate customer service I received. More

I called Westbury Toyota to make an appointment and spoke to a wonderful service representative named Krystle Luchetti. Not only was she extremely friendly she was incredibly knowlegable and answered all que to a wonderful service representative named Krystle Luchetti. Not only was she extremely friendly she was incredibly knowlegable and answered all questions that i had reguarding my vechicle. I was so pleased with the outstanding customer service that I will definately be referring my friends and family to Westbury Toyota. More

Everyone was a pleasure from sales, to service dept.....i would recommend this dealership, to anyone buying a toyota...thanks to steve S. from sales, and all staff from service dept....MJ would recommend this dealership, to anyone buying a toyota...thanks to steve S. from sales, and all staff from service dept....MJ More

I bought my new 2012 Camry from Westbury Toyota and I must say, it was the most enjoyable purchase of a car I've ever had. Really good people. And now I took the car in for its first service and although must say, it was the most enjoyable purchase of a car I've ever had. Really good people. And now I took the car in for its first service and although it wasn't funny, but it was great. They gave me a 10:30AM appointment and guess what they took the car at 10:30Am and I was on my way home at 11:30AM. Great work, friendly people, I just can't say enough good about the dealership. Thanks....Walter Wojcik More

I called up in the morning and was given an appointment for an oil change that day. Jamie was extremely courteous and helpful; he listened to my concerns of visual white powder at the battery connection a for an oil change that day. Jamie was extremely courteous and helpful; he listened to my concerns of visual white powder at the battery connection and of cost versus need; he addressed the issues. As I had forgotten my discount coupon, Jamie offered to accept it. He gave me advice on what might be done at this time -- but what could wait until a later date as there were no immediate problems. I was greatly reassured by the professional and courteous presentation of all those involved. More