Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
315 Reviews of Westbury Toyota - Service Center
Sort by
August 08, 2018
Great employee Andrew Panton was my service rep on Monday. He explained in detail what was included in my complementary service and went out of his way to keep me i Andrew Panton was my service rep on Monday. He explained in detail what was included in my complementary service and went out of his way to keep me informed on when my service would be completed. He truly made my experience pleasurable and I look forward to having him as my rep on future visits. More
by Highlander1
Employees Worked With
Andrew Panton
August 07, 2018
Great Experience Brenda Gatcia-Sandoval was so sweet and helpful! She did everything with a smile. I hope that when I bring my car back, she's the one who helps me aga Brenda Gatcia-Sandoval was so sweet and helpful! She did everything with a smile. I hope that when I bring my car back, she's the one who helps me again. More
by M
August 02, 2018
Jamie Nussbaum is awesome! Jamie Nussbaum is trustworthy and so nice. I only bring my cars there because of Jamie and the excellent service I receive. ThAnks to all! 👍🏻 Jamie Nussbaum is trustworthy and so nice. I only bring my cars there because of Jamie and the excellent service I receive. ThAnks to all! 👍🏻 More
by Sgates
July 31, 2018
A Perfect Experience My car was taken immediately, right on schedule. Al was my Customer Service person, and was so pleasant and efficient which made that experience quit My car was taken immediately, right on schedule. Al was my Customer Service person, and was so pleasant and efficient which made that experience quite nice. He also came to the waiting area to give an update on the work being done. My questions were answered, and the work was done promptly. I hope to work with Al at my next service appointment. He is an asset to Toyota! More
by Happy Camry Owner
Employees Worked With
Al (his nickname, since he has two long names which I do not remember)
July 22, 2018
Audio software update I was happy with the service and work done on the car. Robert Southard was my service advisor. I went in for an audio software update recommended by T I was happy with the service and work done on the car. Robert Southard was my service advisor. I went in for an audio software update recommended by Toyota. There were able to find the TSB with the latest firmware update to fix the sound output coming from my phone instead of the car speakers when using the Entune app via USB tethering. More
by TC
Employees Worked With
Robert Southard
July 14, 2018
THE BEST TOYOTADEALERSHIP THAT I KNOW OF AND WRITE UP TECH IN JAMIE NUSSBAUM NONE BETTER AS HIS PERSONALITY ISACES AND KNOWLEDGE SINCE HE WAS FIRST A MECHANIC HIMSELF,............HE IS S AND WRITE UP TECH IN JAMIE NUSSBAUM NONE BETTER AS HIS PERSONALITY ISACES AND KNOWLEDGE SINCE HE WAS FIRST A MECHANIC HIMSELF,............HE IS SECOND TO NONE ! More
by CHILLY
Employees Worked With
JAMIE NUSSBAUM
July 10, 2018
Jamie Nussbaum Outstanding Service I give a 5 star rating to Jamie Nussbaum for his outstanding service and commitment to his clientele. Jamie is very professional, an expert in his fi I give a 5 star rating to Jamie Nussbaum for his outstanding service and commitment to his clientele. Jamie is very professional, an expert in his field and makes sure my car is always safe to drive. Because of Jamie Nussbaum, I continue to use Toyota services. More
by Donna Di Landro
July 10, 2018
Highlander scheduled maintenance As usual, my wife and I were very satisfied with our service. We dealt with Amanda DiLauro and Rob Southard. They were both very professional, polite As usual, my wife and I were very satisfied with our service. We dealt with Amanda DiLauro and Rob Southard. They were both very professional, polite and efficient. Excellent experience More
by JimNussey
Employees Worked With
Amanda DiLauro, Rob Southard
June 29, 2018
Brenda was awesome! Brenda Garcia-Sandoval treated me so nicely for my service appointment. I truly believe that if everyone at Toyota was as friendly and professional as Brenda Garcia-Sandoval treated me so nicely for my service appointment. I truly believe that if everyone at Toyota was as friendly and professional as Brenda, you would never have complaints from customers. Thank you, Brenda! More
by Tels4
Employees Worked With
June 27, 2018
My car was “dying” I have a 2012Prius and one morning on my way home from work I hit one of the many potholes on our lovely highly taxed, Long Island roads. My car just I have a 2012Prius and one morning on my way home from work I hit one of the many potholes on our lovely highly taxed, Long Island roads. My car just shut down! To the best of what I was told , the brain died! Mega problem, I thought, great, just what I need! Well, it turns out it was covered under the warranty.. No arguments, no trying to sell me something! Pure Five Star Service!! I was given a loaner car right away, was told they had to order the part and I would have my car the next day. They could’ve ripped me off for the over $2000 it cost, but they honored the warranty as they should have, honestly!!!!! This is my third Toyota and I’m know it won’t be my last! More
by ProudPrius
Employees Worked With
Whitney
