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315 Reviews of Westbury Toyota - Service Center
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October 12, 2018
Lickety split I went for my 5000 mile service on my Highlander after working a 12 hour shift and was in and out in less than an hour! Huge thanks to Whitney Mangano I went for my 5000 mile service on my Highlander after working a 12 hour shift and was in and out in less than an hour! Huge thanks to Whitney Mangano! More
by Akim
Employees Worked With
Whitney Mangano
September 03, 2018
Computer down Recently brought my car in for annual NYS inspection. Unfortunately the computer for this service was down. Service advisor Adalberto (Al) Irizarry w Recently brought my car in for annual NYS inspection. Unfortunately the computer for this service was down. Service advisor Adalberto (Al) Irizarry was very apologetic , offered a couple of solutions, one of which he would call me as soon as the computer was up and running. Within an hour he called. I returned to the service center where Al met me and assured me this would be a quick process. Within minutes it was done. Al's professional manner and attention to detail are commendable and should be acknowledged. More
by Diane Camry
Employees Worked With
Adalberto Irizarry
September 03, 2018
I needed to have an alarm installed on my Toyota Corolla. Jamie Nussbaum assisted me in the process. He was professional, helpful, and a pleasure to deal with.. on my Toyota Corolla. Jamie Nussbaum assisted me in the process. He was professional, helpful, and a pleasure to deal with.. More
by KMack
Employees Worked With
Jamie Nussbaum
September 01, 2018
Service/Instection of my Toyota Camry I had made an appointment for 9:45am to get my car inspected. On the day of the appointment, I realized that I will be without a car after I drop my c I had made an appointment for 9:45am to get my car inspected. On the day of the appointment, I realized that I will be without a car after I drop my car off. I could not wait till 9:45am so I took a chance and showed up at 7:30am (more than 2 hrs before my scheduled appointment). Needless to say I put the Service Manager Mark in an awkward position by requesting my appointment be moved up to 8:00am. With the Service Center heavily booked for the day, I very much appreciated Mark going out of his way and taking care of me including a free car wash. I got done and left the dealership by 8:30am. Thanks to Mark for going over and above what was expected of the dealership. More
by Jinder
Employees Worked With
Mark Feuer
August 30, 2018
Awesome service Brought my car in for 10k service and inspection Brenda Garcia-Sandoval assisted me and it was awesome service. I was texted when car was ready to pic Brought my car in for 10k service and inspection Brenda Garcia-Sandoval assisted me and it was awesome service. I was texted when car was ready to pick up . Easy to do ! I recommended a friend to this dealer and he purchased a car and loves the dealership service as well. I will continue to recommend people to this dealer. More
by Ollee
Employees Worked With
Bernie Anatra
August 27, 2018
I love the red carpet treatment felt like part of the family I was so pleased with the red carpet treatment that I received at my most recent visit to Westbury Toyota service facility. It was such a pleasure wor I was so pleased with the red carpet treatment that I received at my most recent visit to Westbury Toyota service facility. It was such a pleasure working with my service advisor Jamie Nussbaum. Hey listened carefully to my instructions and applied some specials and discounts as well. The procedures took under 2 hours and I was on my way. Thank you again for your most excellent service, everytime I come here I feel like I'm part of the family. Jim D. More
by JIM D.
Employees Worked With
Jamie Nussbaum
August 16, 2018
Excellent Customer Service at Westbury Toyota I recently am leasing a 2018 vehicle that I just had my first service at Westbury Toyota. Before this lease I owned a 2006 Rav 4 and was getting that I recently am leasing a 2018 vehicle that I just had my first service at Westbury Toyota. Before this lease I owned a 2006 Rav 4 and was getting that vehicle serviced at Westbury Toyota also. For all these years I have been with a Service mgr., Amanda DiLauro. She is the best person to do business with. She has always been friendly, explained everything very clearly to me and always worked with me when I could not afford certain services to my vehicle. Westbury Toyota service is a very clean, tight running outfit. I will always go to them for all my Toyota needs. Amanda DiLauro is the best and all the service people at Westbury Toyota Service. More
by MarieToyota
Employees Worked With
Paul the driver was great too. Felt very safe driving with him.
August 14, 2018
Very Well Run Impressed by the care by all the employees and sence of urgency to get you taken care of. A special shout out to Jorge Guzman. Thank you. Impressed by the care by all the employees and sence of urgency to get you taken care of. A special shout out to Jorge Guzman. Thank you. More
by Joe S.
Employees Worked With
Why aren't service names listed here?! They should be!!
August 09, 2018
Handled with care My usual service advisor, Jamie Nussbaum was not available. I was assigned to George or Jorge (cubicle right next to Mr. Nussbaum). George/Jorge expla My usual service advisor, Jamie Nussbaum was not available. I was assigned to George or Jorge (cubicle right next to Mr. Nussbaum). George/Jorge explained everything down to showing me moving parts online. He was courteous and knowledgeable. Jamie Nussbaum did help me the next day when I returned the loaner and retrieved my own car. His attention and assistance was impeccable as always!!! Kudos also to the gentleman on the 'loaner' desk. Sorry, I don't remember his name. (He looks like a popular singer of my [baby boomer] generation.) He is a gem! More
by louirv
Employees Worked With
George/Jorge, Jamie Nussbaum, loaner desk guy
August 09, 2018
Oil Change Brenda from the service department was very nice early in the morning. The waiting area is nice to get some coffee to drink and a bagel or cookie. Brenda from the service department was very nice early in the morning. The waiting area is nice to get some coffee to drink and a bagel or cookie. More
by joe50298
Employees Worked With
Brenda Garcia-Sandoval
