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315 Reviews of Westbury Toyota - Service Center
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May 20, 2019
Service Dept Revies Brought my RAV in for 40,000 service and spoke to Amanda Dilauro. She explained the service needed, cost, and how long it would take. She also explai Brought my RAV in for 40,000 service and spoke to Amanda Dilauro. She explained the service needed, cost, and how long it would take. She also explained what would be needed at next service. Amanda is friendly, professional and knows her job. I'll be sure to ask for her at next service. More
by John
Employees Worked With
Amanda Dilauro, Mohammad Dar, Doug Price
May 20, 2019
The worst I bought my Highlander 2018 in July 31st, 2018 in Hillside Toyota where I bought my 2 previous cars. Last April I took my car to Westbury Toyota becau I bought my Highlander 2018 in July 31st, 2018 in Hillside Toyota where I bought my 2 previous cars. Last April I took my car to Westbury Toyota because a/c was not working and they charged me $1,162 because they found a pinhole in the condenser. My question is: where is the warranty for my car that is within a year with 5,000 miles??? Toyota do not care about customer at all. People should be aware of this and go to a real brand dealer that will show more gratitude and appreciation. I will never buy this brand again and I will never recommend recommend Toyota as a matter of fact it is in my worst card experience. I am completely disappointed and I will give the worst review to this brand More
by Marianita Alarcon
Employees Worked With
Na
April 01, 2019
Excellent care & service! We were assisted by Joshi Sunjit and were extremely happy with the care & attention to detail he showed while servicing our vehicle. I couldn’t be ha We were assisted by Joshi Sunjit and were extremely happy with the care & attention to detail he showed while servicing our vehicle. I couldn’t be happier & we certainly send our friends to Joshi & Westbury Toyota!! More
by Pattrim
Employees Worked With
Joshi Sunjet
March 19, 2019
Maintenance made easy Once again Westbury Toyota made maintaining my car very easy. I was able to make an appointment that fit my schedule and even though I arrived early A Once again Westbury Toyota made maintaining my car very easy. I was able to make an appointment that fit my schedule and even though I arrived early Andy Khan was able to get my car in right away. Even though my mileage was low they still do a full service maintenance: oil change, tire rotation, brake inspection, etc. While waiting Andy confirmed that he would keep me updated by text. The waiting room is very comfortable and clean with all the amenities. In no time my car was ready, Andy reviewed the service checklist results with me and made sure I was completely satisfied. More
by MM’s Rav4
Employees Worked With
Andy Khan, Brenda Garcia-Sandoval
March 08, 2019
Stay Away! This service department lacks professionalism & customer satisfaction! They are all about inflating A situation to make money.. I have a platinum wa This service department lacks professionalism & customer satisfaction! They are all about inflating A situation to make money.. I have a platinum warranty on the car except they don’t tell you that the service department determines the eligibility. SCAM! More
by Dee
Employees Worked With
Brenda . Joshi
January 25, 2019
Westbury Toyota's Great Service Department As always, I am treated with professionalism and efficiency by a very friendly staff at Westbury Toyota's service department. This last visit was for As always, I am treated with professionalism and efficiency by a very friendly staff at Westbury Toyota's service department. This last visit was for my 2017 RAV4 maintenance service and and in previous years I had my 2001 Solara serviced by Westbury as well. I am always advised of work to be done and it is reviewed by the advisors when completed. Westbury Toyota always makes me feel welcome and comfortable while waiting for my vehicle and sends me text updates advising the progress of my service visit. Their service department is the best!. More
by Patty17
Employees Worked With
Adalberto Irizarry, Jamie Nussbaum
December 31, 2018
Fast Service Thank you Brenda Sandoval for providing such fast and efficient service. It’s nice to work with professionals that do great work while being friendly. Thank you Brenda Sandoval for providing such fast and efficient service. It’s nice to work with professionals that do great work while being friendly. Thank you! More
by Jeff789
Employees Worked With
Brenda Sandoval, Juan Rojas
November 17, 2018
New owner of a Toyota Corolla Great experience at Westbury Toyota. Thank you Bernie Anatra for a great service. It was a pleasure doing business with you!!! Thank you again for ev Great experience at Westbury Toyota. Thank you Bernie Anatra for a great service. It was a pleasure doing business with you!!! Thank you again for everything More
by Henry
Employees Worked With
Bernie Anatra
October 27, 2018
Dead battery I have given Westbury Toyota a 5 star (excellent) rating, along with the service provided by Jamie Nussbaum. Called the service department on a Saturd I have given Westbury Toyota a 5 star (excellent) rating, along with the service provided by Jamie Nussbaum. Called the service department on a Saturday morning explaining my battery problem and they said I could bring the car in right away. ( It was also the same morning we were driving to northern Westchester for my grand daughters 3 year old birthday party). Jamie explained he would contact me later that day about the problem, while also providing a loner car. Jamie called explaining it was dead cell in the battery and my car was ready. I explained I couldn't get the loner back before closing and he assured me I could bring it back Monday morning. The whole experience along with Jamie's professionalism and courtesy made our day. He is a credit to your service dept. More
by jnc11bravo
Employees Worked With
Whitney Mangano
October 23, 2018
Excellent experience at Westbury Toyota I have given Westbury Toyota a 5 star (excellent) rating. As a loyal Toyota customer, I've had the pleasure of meeting and dealing with your Service I have given Westbury Toyota a 5 star (excellent) rating. As a loyal Toyota customer, I've had the pleasure of meeting and dealing with your Service Advisor, Mr. Jamie Nussbaum. This gentleman is professional, courteous and very knowledgeable and has always been extremely helpful every time I've brought my vehicle in for service. He is a great asset to the Westbury Toyota Service Department. More
by PatLou
Employees Worked With
Jamie Nussbaum
