320 Reviews of Westbury Toyota - Service Center
I’m on my 3rd Rav 4 through westbury toyota and the service department is always great. In particular I always ask for service rep Andrew Panton. Andrew Is great... keeps me informed and on top of th service department is always great. In particular I always ask for service rep Andrew Panton. Andrew Is great... keeps me informed and on top of things. Most recently I went in because my battery died on my car and needed a service. It was the first time I waited so long and it turned out the mechanics had put my car to the side and Seemed like they forgot about it. Once Andrew realiZed it he was just as frustrated as I was but promised me it would get done Within half hour and he kept his promise. He’s great and so is the entire service team and mechanics. I’ve never had any problems or waited too long: this was the first time and I was completely understanding knowing the current pandemic and things were still done great. Thanks Andrew Panton and team. More
I won't go to any other dealers because Amanda dilauro is always so helpful and makes any visit to West bury Toyota such a pleasure. She is patient, friendly, so knowledgeable. She is the best, and I can alw always so helpful and makes any visit to West bury Toyota such a pleasure. She is patient, friendly, so knowledgeable. She is the best, and I can always count on her to care for me and my Toyota. More
Amanda Dilauro Has helped me with my recent service. She is courteous, thorough and very helpful. Keep up with the good work! The waiting room was pleasant. Thanks! is courteous, thorough and very helpful. Keep up with the good work! The waiting room was pleasant. Thanks! More
Well I don’t know where to begin.. I took my 2015 Toyota Tundra to Westbury toyota service center; I explain to George(I believe his name is) the service advisor that my brakes weren’t workin properl Toyota Tundra to Westbury toyota service center; I explain to George(I believe his name is) the service advisor that my brakes weren’t workin properly. When you stop at a traffic light or stop for any reason the brake pedal looses pressure and it starts rolling forward. I if you have the air conditioner on is even worse now. My foot hurts from pressing on the pedal so hard at the end of the day. He called me back the same day saying that they couldn’t duplicate the concern and he sold me a brakes and rotors job that I obviously didn’t need. My truck is much worse now after the brake job.. not only I want my money back but for Westbury Toyota to address the issue and fix it properly. I bought the truck from Westbury Toyota and also a warranty to cover all these problems More
Thank you Amanda Dilauro for the professional and efficient work on my vehicle. You were very helpful and called me with updates about my vehicle and they were appreciated. efficient work on my vehicle. You were very helpful and called me with updates about my vehicle and they were appreciated. More
Excellent Service I visited this dealership for my first Toyota Care service and was very impressed with Shane Camacho. He is extremely knowledgeable and dedicated. H I visited this dealership for my first Toyota Care service and was very impressed with Shane Camacho. He is extremely knowledgeable and dedicated. He took the time to review with me the service he performed on my car. And I can tell that he took great pride in his work. Also, Bruce Frazier sold me my Camry. He did a fantastic job in securing me the best deal possible and made himself available to answer all of my questions and concerns. I am enjoying my Camry every day! Would highly recommend this dealership. More
I was very pleased with my experience. Andrew Panton has great customer service skills. He explained everything thoroughly so that I was able to understand. great customer service skills. He explained everything thoroughly so that I was able to understand. More
The Best Service Advisor Krista Callendar and the entire service department team at Westbury Toyota provided exemplary professional service with the scheduled Service Advisor Krista Callendar and the entire service department team at Westbury Toyota provided exemplary professional service with the scheduled maintenance of my wife's RAV4 on Saturday, September 28. They did not disappoint. I have scheduled a 2nd vehicle with Krista Callendar for servicing at Westbury Toyota for this coming Saturday. My wife and I are satisfied customers. Our regards to all. More
Service I brought my car in for service. The person I dealt with was Jorge Guzman, he was very professional took care of my oil change and tire rotation. He I brought my car in for service. The person I dealt with was Jorge Guzman, he was very professional took care of my oil change and tire rotation. He kept me informed via text message which I thought was an extra added touch. The whole thing took about an hour. This is my second oil change there. I would recommend this dealership to anyone with the Toyota. More