Westbury Toyota - Service Center

Super Friendly People. Horrible Service Scheduling. They called continually to have me come in for a service. We made the appointment, came early, It took 2.5 hours for an oil change. Uggh! called continually to have me come in for a service. We made the appointment, came early, It took 2.5 hours for an oil change. Uggh! More

I have utilized their service department for many years and they are quite good. Courteous and efficient. Refreshments pre-pandemic were also better than most dealerships. and they are quite good. Courteous and efficient. Refreshments pre-pandemic were also better than most dealerships. More

Amanda Dilauro was very professional in helping me. She saw me waiting there and immediately came over to greet me and assist me. She is very pleasant and conscientious. Great place to go and have my car s saw me waiting there and immediately came over to greet me and assist me. She is very pleasant and conscientious. Great place to go and have my car serviced there! More

Great customer service My family and I take all of our cars to Toyota of Westbury for service and they never disappoint! I had Adalberto Irizarry as my advisor for my recent My family and I take all of our cars to Toyota of Westbury for service and they never disappoint! I had Adalberto Irizarry as my advisor for my recent visit and he was very friendly, personable, and made sure everything was okay. More

This is my second Toyota car. I go back to the service dealer because Andrew Panton always has been very kind, friendly and willing to help me with everything that I need for my car. dealer because Andrew Panton always has been very kind, friendly and willing to help me with everything that I need for my car. More

Not pleased with the service and social distancing They overbooked and there wasn't any room inside to wait. Had to wait outside in 90 degree heat for 1 1/2 hours pacing and 15 minutes sitting outside They overbooked and there wasn't any room inside to wait. Had to wait outside in 90 degree heat for 1 1/2 hours pacing and 15 minutes sitting outside. My service advisor was overwhelmed and when I asked for the status, had to wait another 1/2 hr inside (people not observing social distancing and allowed to do so) while the car was actually ready. Time recorded when ticket was opened was incorrect by 26 minutes. Before leaving, turned on my car's air conditioner and there was a loud knock - quickly turned the air off and turned it back on after a couple of minutes. Don't know what that was but doesn't give me a confident feeling. More

I am so pleased with the service I received at Toyota.Andrew Panton was the person who took care of me while I was waiting for my car.He was very knowledgeable, very professional and the most impo Toyota.Andrew Panton was the person who took care of me while I was waiting for my car.He was very knowledgeable, very professional and the most important great manners! More

Excellent Service I was very pleased with the care that was taken of my car at Westbury Toyota, in particular with the professional service of adviser Jorge Guzman. H I was very pleased with the care that was taken of my car at Westbury Toyota, in particular with the professional service of adviser Jorge Guzman. He really cares about the customer and was very pleasant and courteous while my car was in his care. THANK YOU VERY MUCH A+++++++++ More

Andrew Panton was such a great help while my car was being serviced. He kept me informed every step of the way and was very patient. Would highly recommend. being serviced. He kept me informed every step of the way and was very patient. Would highly recommend. More

Toyota request The service was fine but one item was not repaired. (the phone charger ) Also my wife's eye glasses disappeared from the arm rest and could not be lo The service was fine but one item was not repaired. (the phone charger ) Also my wife's eye glasses disappeared from the arm rest and could not be located. Not a very big effort was made to locate them. More