Westbury Toyota

I walked into westburry Toyota to have my car serviced not realizing service was in another location. And krystle Luchetti took me over there on her lunch break just to have my car serviced. I've been to not realizing service was in another location. And krystle Luchetti took me over there on her lunch break just to have my car serviced. I've been to other dealers and I felt like I Gita tossed around but she took the time to call and to take me there I could not of had a better experience thank you westburry Toyota and Krystle More

Before Westbury, I had been to four other Toyota dealerships in Queens and Nassau County. None had made me and my wife feel comfortable and we were planning on purchasing two cars: 2013 Highlander dealerships in Queens and Nassau County. None had made me and my wife feel comfortable and we were planning on purchasing two cars: 2013 Highlander Hybrid and Rav4. Then we spoke with Paulette at Westbury. She was personable, professional, and she followed up on ALL of our requests. On my first visit, I was assigned a salesman who was AWFUL. He didn't listen to anything I said and was determined to put me in a car that I did not want. I left the dealership resolved never to come back. Two weeks later, Paulette called to find out how my experience was. I unloaded on her. Much to her credit, she talked me down and told me that when we were ready to come back she would assign us to the perfect salesman. Two months later, we did come back and as promised, Paulette paired us with Bernie Anatra. He was awesome. Not only did he listen but he was great with our 5 yr old daughter. By the end of our visit, we had purchased two cars and were very pleased with the deals we had received. Bernie is a very honest man with whom we would definitely work with again and recommend to our friends and family. Of note, Steve and John in finance were also very professional, fun, honest, and fair. More

A friend of mine came to this dealership with one intent. to just simply find a car. He loved the service and the salesman so much that he couldn't resist in recommending me Steven Silverstein and westbury T to just simply find a car. He loved the service and the salesman so much that he couldn't resist in recommending me Steven Silverstein and westbury Toyota. He bought a car and so did I at the end. They were very professional and Knows how to be a people person.. If only more salesman were like Steven Silverstein.. More

I worked with Steve Silverstein and he was very professional. The price given to us over the phone was the price we ended up leasing the car for and there were no hidden fees as we were expecting. professional. The price given to us over the phone was the price we ended up leasing the car for and there were no hidden fees as we were expecting. We scheduled an appointment to meet with him to sign the lease and when we got there, he was waiting for us and the car was ready and already cleaned and detailed. He spent 30 minutes (as much time as I wanted) to go over the interior controls of the car so I was familiar with how everything worked. He did his best to speed up the process and was accommodating to us and our needs. I would definitely recommend him to someone looking to purchase or lease a new vehicle. More

Oscar is the reason I bought a car from this dealer. He is fair and honest and very knowledgeable. He did not try to oversell me and I give him a 10! is fair and honest and very knowledgeable. He did not try to oversell me and I give him a 10! More

Looking to purchase a Prius we used the Carwoo service. Mark Jama at Westbury Toyota was quick to provide a quote and timely in answering questions about incentives available and because of Mark We decided Mark Jama at Westbury Toyota was quick to provide a quote and timely in answering questions about incentives available and because of Mark We decided to go with Westbury and scheduled a time to go pick up the vehicle. We were greeted by Steve Silverstein at the dealership. He was very friendly and accomodating. We were able to look over the car that was put on hold. As this was our first hybrid purchase Steve provided a good primer on how to operate the vehicle and provided a good overview of the car. Steve was able to take care of the financing, license/registration and called our insurance company. In about two hours we were driving away in our new Prius. Overall a good car buying experience at this dealership, We would definitely recommend Steve and Mark. More

Usually i'm not the type of person to write reviews, but i feel that Westbury toyota Steve Stephanie and Eric had earned more tan my review. After a horrific car shopping experience I was very skeptical but i feel that Westbury toyota Steve Stephanie and Eric had earned more tan my review. After a horrific car shopping experience I was very skeptical to contact another dealer but after my first phone call with stephanie and eric my fear subsided. Eric worked very hard to find me the car i wanted and had it ready for me when i arrived at the dealership. When I arrived at the dealership i was greeted by Eric and Steve. From there Steve who showed me everything about the car and the options i can get with it made my experience very joyful. It was nice dealing with real people who are sincere and want the best for their clients. I highly recommend if you are looking for a stress free car buying experience, I recommend you call Westbury toyota and ask for eric. More

Recently totaled my car and was in need of a replacement. After originally talking to people over at Sunrise Toyota and Hempstead Toyota I was not satisfied with the service over the phone. Talking to your e After originally talking to people over at Sunrise Toyota and Hempstead Toyota I was not satisfied with the service over the phone. Talking to your employee Eric Roettinger, he was very attentive and easy to talk to about my my options with getting a new car. I will be coming be coming back to this dealership mainly because of the immediate customer service I received. More

The sales rep I worked with today was Eric Roettinger. He was very friendly, honest and diligent. He told the truth about everything, even the bad things. He answered every question from pricing to availibil was very friendly, honest and diligent. He told the truth about everything, even the bad things. He answered every question from pricing to availibility. I could tell that he really knew what he was talking about as well. I would definitely recommend this dealership. I have been to many other dealerships before, but this one made me feel the most comfortable and less pressured. More

The dealership is unlike any dealership I have ever experienced! The service from Steven Silverstein Was beyond the call of duty and he treats you like he knows you for years ! One word is he was awe experienced! The service from Steven Silverstein Was beyond the call of duty and he treats you like he knows you for years ! One word is he was awesome! He walked me thru with patience and even when I asked question or repeated myself he was so kind! I can not say enough about Steven and I appreciate all he did to help me get into a new Prius! Anthony Antoinette was equally as kind and patient and made the financing go well without any stress! Also the service guy in back Richard Kuplen is the best as he introduced me to the great staff at Westbury Toyota! Why I give them a 5 out of 5 because from the front counter to the end my experience was Awesome!! I would recommend this dealership to everyone! Especially steve !! Anniep More