Westbury Toyota

The sales staff at Westbury Toyota that I dealt with were all top notch. Corwin Richards was courteous,and helpful, without the usual High Pressure sales tactics. The finance manager,Luis Valdes was also ver all top notch. Corwin Richards was courteous,and helpful, without the usual High Pressure sales tactics. The finance manager,Luis Valdes was also very helpfuland a pleasure to deal with. Judging by my own experience there,I would recommend Westbury Totota to anyone in the market for a new or used vehicle. More

Rick,my Salesman was very helpful in describing product advantages. The sales transaction was handled professionally and quickly. I was unsure of making a transaction that involved trading in my current ca advantages. The sales transaction was handled professionally and quickly. I was unsure of making a transaction that involved trading in my current car, a 2006 Carolla. However my salesman and your accounting department made the transaction easy and made me feel confident that I was making the right decision. John Edwards, in your accounting department made the financial transaction easy by explaining each procedure carefully. Knowing about the reliability of Toyota products also helped in my decesion to purchase the car.Thank you. More

Very pleasant purchasing experience. The entire staff was knowledgeable and extremely friendly. The staff answered all of my questions and didn't make me feel pressured in making any decisions I wasn't was knowledgeable and extremely friendly. The staff answered all of my questions and didn't make me feel pressured in making any decisions I wasn't comfortable with. And to top it off, I really love my new Sequoia! More

Terrific experience! Even though this and every other dealership was bogged down with cash-for-clunker deal shoppers, Westbury Toyota somehow managed to make the experience painless, if not pleasant. Ter dealership was bogged down with cash-for-clunker deal shoppers, Westbury Toyota somehow managed to make the experience painless, if not pleasant. Terrific attitude, pleasant staff (under the circumstances), and outstanding deal makers! Very strongly recommend this dealership. More

I bought a 2010 Camry from Jorge (George) Ortiz in Oct. of this year. I went back to Westbury Toyota since I liked the treatment George gave me when I purchased a 2005 Camry from him in 2004. Overall, I am of this year. I went back to Westbury Toyota since I liked the treatment George gave me when I purchased a 2005 Camry from him in 2004. Overall, I am very satisfied with the service he gave me, however, this was after I actually walked out of the showroom the first time because of the insulting manner of one of his managers who questioned my knowledge of the prices of the vehicle. It was only the personality of George who brought me back to discuss the situation and come to an amicable agreement.One thing that upset me however, was the price of installation of mudflaps and body side molding which I wanted to have done before picking up the car. The price quoted for these two items to be installed by their service department was completely out of normal range.I ended up making the purchase of these two items online and having them installed by my own mechanic at about 1/3 the price your service deparment wanted. George has always followed up with me to make sure that I am satisifed with the purchase and I appreciate his genuine interest in my feelings. More

twice now have gone into service dept without an appointment and they still gave me the fastest service and are quite courtsous serviceing the car. They do not try and sell a service not needed, the appointment and they still gave me the fastest service and are quite courtsous serviceing the car. They do not try and sell a service not needed, they just remind you that the service within the noted milage is available. I am handicapped and each time i leave the service area, all employees make the car available to me and offer to install my left foot gas pedal. although i had not origanally purchased my car at this dealership, i will not hestistte in buying or leasing my next car here. If the sales department is anything like the service department, mark my next car sold or leased., More

Dealt with this dealer on trying to get a good price and no luck. The MSRP it is what it is. The manager Paul is nice but the sale people are hungry for a deal and extremely pushy. They make you feel no luck. The MSRP it is what it is. The manager Paul is nice but the sale people are hungry for a deal and extremely pushy. They make you feel like they are doing you a favor for even talking to you; and when they do, they tell you what you need not what you want… Don’t go here.. Go to Star Toyota, go to Toyota on Manhattan, Penn Toyota or even Advantage, other places… but don’t waste your time in this place where MSRP is golden and they won’t budge on price. Make sure you pay invoice or most 500 over… but not more… There are deals out there my friends... But this place ain’t one of them… I bought my car from another dealer that has a sense of what a customer is and how to treat her. More

Buyer beware. This place will try to maximize profits made off you in every way possible. From jacked up loan rates that are two and half per cent above average, even for peple with exemplary credit, to made off you in every way possible. From jacked up loan rates that are two and half per cent above average, even for peple with exemplary credit, to extra large down payments on your credit card ($2000!) to dissuade you from backing out of a deal, to forcing delivery within 48 hrs., or even immediate delivery, everything is geared towards making as much profit off you as soon as possible. Nothing is set up towards having a satisifed customer that brings in more clients through word of mouth referrals and then returns to buy cars from the dealership again and again. If you go to shop here, you had better be prepared as far as knowing what type of loan rates you can get on your own, how much the vehicle should costs, and being sure that you know what you want. More

The worst experience was at Westbury Toyota. Wally the manager was incredibly rude and disrespectful. The finance person was also rude as well as one of the salesman who wasn't even the person who sold m manager was incredibly rude and disrespectful. The finance person was also rude as well as one of the salesman who wasn't even the person who sold me the car. One would think in this economic climate they would pay attention to their customer. Do not go to this dealership. Very unclassy bunch. Although, I did buy the car at this dealership, the experience has left a bad taste. I bought the car after already going to two other dealerships and I did not want to have to go through the hassle of starting over. In the end they gave me this cheap navigation system for my troubles. I have thrown it out because it’s a piece of junk. Based on other reviews on this site i can say I shouldn't be surprised. More

I had to deal with the financial manager. It was a nightmare working with this man, Cliffe Small. My family and I were treated the worst possible way you can imagine. Told us to step out of his of nightmare working with this man, Cliffe Small. My family and I were treated the worst possible way you can imagine. Told us to step out of his office just because we asked him to show us the file of our new car which we bought from this dealer. We are the customers, we must be treated nicely. It is a shame that this dealer has this kind of manager. More