Westbury Toyota

Both Joel and Anthony were personable and attentive to my needs. When I came to the dealership, I believed that I wanted a different car than the one I ended up with. Joel was quite informative, explaining needs. When I came to the dealership, I believed that I wanted a different car than the one I ended up with. Joel was quite informative, explaining that the cars I had in mind would not be able to handle all road surfaces and presented me with two alternative models as well as the possibility of obtaining a 2011 vehicle for less money. The day after I purchased the Forerunner, I realized that it did not have a remote start and Joel was able to have it installed same day. Anthony provided all the information necessary to choose the extended warranties and alarm systems I want, so that the Forerunner will continue to be reliable and like new for a very long time. More

Thank God I found Bernie at Westbury Toyota. I went to another Toyota Dealer first who tried to take advantage of me (Big Time). So I went to Westbury Toyota. The deal I got from Bernie at Westbury was s another Toyota Dealer first who tried to take advantage of me (Big Time). So I went to Westbury Toyota. The deal I got from Bernie at Westbury was so much better, that I thought he was kidding at first. I have dealt with a lot of car salesmen and dealerships in my time, and to be totally honest I have never met another Salesman like Bernie in my life. I would never send anyone anywhere else! He is super honest and very knowledgeable. More

My experience with this location was very good. Bernie was a great salesmen he helped me a lot and had a lot of patience with me and got me a great deal! I completely recommend Bernie if you are looking f was a great salesmen he helped me a lot and had a lot of patience with me and got me a great deal! I completely recommend Bernie if you are looking for a new car at a great deal More

Doreen was incredible to deal with. I was very happy with my service. I would have to say that I will definitely come back next time. my service. I would have to say that I will definitely come back next time. More

Doreen is the most pleasant service advisor I have worked with in years. She is always happy to help you and does it with a smile. She goes above and beyond the call of duty. It is because of her amazing with in years. She is always happy to help you and does it with a smile. She goes above and beyond the call of duty. It is because of her amazing service that I will continue to service my Venza at Westbury Toyota. The service man, Dom who worked on my car was also fabulous. He as well went above and beyond the call of duty to fix my glove box the minute I pulled up. He then replaced it when he realized another service center had lost a piece that was holding it together properly. He was a pleasure to deal with. More

Top to bottom, this was a fantastic experience. Steve Silverstein was extremely helpful in finding the right car for me. I was looking for a Prius, but being that there are 5 different models for the th Silverstein was extremely helpful in finding the right car for me. I was looking for a Prius, but being that there are 5 different models for the third generation Prius, it was pretty daunting. Steve's expertise helped me work through all the different models, and helped me settle on the Prius 3 (excellent choice). From there, Steve worked with me on price and made me very comfortable during the whole process. Since it's not easy to find Prius' these days, I was told it could take two weeks or more to find my car. To my great surprise, I received a call in less than a week that they had my car! It was awesome. To finish up the deal, one of their business managers Steve made the entire process very painless and quick. Within about one hour, I had my new car and it was registered right at the dealership. Overall, it was a fantastic and exciting experience. I would highly recommend anyone considering a Toyota to go no other place but Westbury Toyota! More

I went to this dealership after having been to two other dealerships...They made the buying and trading in process fast and painless. The price I got was excellent. I didnt have to do any bargaining as I to dealerships...They made the buying and trading in process fast and painless. The price I got was excellent. I didnt have to do any bargaining as I told them what I was willing to pay and how much I expected from my trade in....There were no games , no song and dances. The salesman JohnLa Rosa was fantastic...No hard sell, no demeaning the condition of my trade in! At the other dealerships I felt like I was just another person walking thru the door! Here, everyone was polite and friendly. My salesman went through every feature of my new car and made me feel very comfortable and secure with my purchase! I would recommend this dealership without reservation!! In the future, this is where I will be going for my cars !!Also Kudos to Julian Gonzalez , finance mgr, who expained and helped me with my financing..again with no hard sells!!! More

I recently bought a 2012 Prius Plug-In and was extremely pleased with the dealership. The new owners are very eager to provide a quality experience. Luis Lall ,one of the salesmen, is fantastic. He has a tr pleased with the dealership. The new owners are very eager to provide a quality experience. Luis Lall ,one of the salesmen, is fantastic. He has a tremendous knowledge about the car and very patient when I give him my list of questions.(No I am not related to him!) Since the manual is 684 pages, it is much easier for me to ask Luis for the answers than to try to find them in the book. When my friends ask about the new car, I definitely recommend Westbury Toyota! Unfortunately, last fall the heater in my 2005 Prius was not functioning and I brought my car in for service. It was the first time I ever had any problem with the car. I always brought it in for oil changes and maintenence. It was a nightmare. I did not know when I brought the car in that there was going to be a change in ownership. The people who "helped" me never let me know when the car would be fixed. The manager I spoke to one day left for another job the next day. The service person I spoke to one day and promised to call the next day, went on vacation. It was chaotic. It took 16 days before I got the car back. I wanted to write something on this website about that horrible experience but I didn't because I knew that wouldn't be fair to the new owner. More

This was, by far, the best car buying experience we have ever had . . . and we have had several cars over our years on this planet. We were met at the door by Oliver Gardiner, our sales person. We alread ever had . . . and we have had several cars over our years on this planet. We were met at the door by Oliver Gardiner, our sales person. We already knew we were interested in a Prius and especially interested in the new Model C. He spent time with us going over the car, letting us have a nice test drive and showing us the Model V as well. He was patient and not pushy (something rare to find in trying to buy a new car). When it came time to make the final decision, Rob Brower stepped in because the dealership did not have the particular color/model that we wanted in stock. Rob took the time to track down the car we wanted and said it would be there on Monday before 6 PM (we made our purchase on Friday late afternoon). The price they gave us was excellent. There was no bargaining back and forth. They were clear with us and didn't push anything on us. Over the weekend I thought that the car would not be there. That they were just telling us they could get the car but really could not. And then on Monday when we called they said the car was on its way (coming from Pennsylvania) and low and behold it was there, gas tank filled, before 6 PM. Anthony Antonetti helped us with the final paperwork and we were on our way. Believe it or not I wound up bringing them a large platter of Dunkin Munchkins to say thank you. First time I ever gave a car dealership anything. Now I want the Prius V and for sure I will make my purchase from Westbury Toyota. They are honest, truthful, patient, helpful and NOT OVERBEARING. When I tell people what a great experience I had buying a car they are incredulous. And so am I!!!! It's the only place to buy a car and Toyota is the only car to buy. Thank you Westbury Toyota!! From your loyal customers, Gail and Cecil Polin More

I have been shopping for a low mileage used Hyundai Sonata for about a month. I saw an ad online for a 2011 model which was several thousand below average. I thought it was probably a come-on or too go Sonata for about a month. I saw an ad online for a 2011 model which was several thousand below average. I thought it was probably a come-on or too good to be true, but when I went to the dealer, the car was available and they didn't try to "switch me" into something else. I Carfaxed the car and it all checked out good. I was actually able to even negotiate $200 off the ad price. The deal was a great value and our buying experience was pleasant. I will be recommending this dealer to my friends and co-workers, especially Anthony who handled the business end of the deal. Very satisfied, which is something I rarely say about a car dealer! More