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Westbury Toyota
Westbury, NY
2,699 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers.
Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs.
Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,699 reviews
December 29, 2012
Our experience with Toyota was fabulous.Steve Silverstein is one of the best salesman we have ever dealt with. He did not pressure us into buying a vehicle nor did he ask for any deposit to hold the vehicle. is one of the best salesman we have ever dealt with. He did not pressure us into buying a vehicle nor did he ask for any deposit to hold the vehicle.Steve knew our credit situation from day one and made the financing experience painless,also with the help of Julian.we will definitely recommend Westbury Toyota and Steve to anyone.We also consider Steve a friend.Thanks so much. More
by samgabnick32
Employees Worked With
Steve Silvetstein, Steven Silverstein
December 24, 2012
I would just like to say that my dealing with Steven Silverstein was exceptionally a very pleasant one. He was able to assist me in choosing my new corolla. I found him to be very pleasant and polite an Silverstein was exceptionally a very pleasant one. He was able to assist me in choosing my new corolla. I found him to be very pleasant and polite and very knowledgeable. He was able to answer all my questions and didn't try and sell me something that I didn't want. Although he was quite amazed that I wanted to purchase a 5 speed and that I was able to drive one, even if it was 20yrs since I drove that kind of car. When it is time for me to purchase another one, he will be the I would be coming back to. I have already recommended Westbury Toyota to all my friends and family and also gave him Steven's name. I have been to quite a few other dealers before coming into this one and it was quite obvious that this is the one I would be dealing with after meeting with Steven. Regards, Shari Brala More
by Shari Brala
Employees Worked With
Steven Silverstein
December 17, 2012
After being hit by hurricane Sandy, I was very dissapointed dealing with many of the agencies involved in the process. It was a great relief when I went to Westbury Toyota to work with Steven Sil dissapointed dealing with many of the agencies involved in the process. It was a great relief when I went to Westbury Toyota to work with Steven Silverstein, who took the extra mile to help me and give me a piece of mind. The manager, Luis also was helpful in explaining the different options as well as being understanding of my situation. I would definitely recommend this dealership to anyone who is looking for honesty, integrity and friedliness. Karla M. More
by karlamansilla
Employees Worked With
Steven Silverstein
December 06, 2012
This is my forth Toyota Avalon I purchased in eleven years, and Westbury Toyota is by far the cleanest dealership I have ever seen, Every one there is friendly and polite. My salesman Steven Silversein years, and Westbury Toyota is by far the cleanest dealership I have ever seen, Every one there is friendly and polite. My salesman Steven Silversein was extreamly friendly, and helpful. Mr. Silverstein spent many hours wih us to finalize the sale of our 2013 Avalon Limited. The Exact car we waned was sitting right in the show room, we have been looking for this exact car for several months. In the future I will go no where else. We left the dealership with the car that night,thanks to the help and professionalship of Mr. Silverstein More
by patriciabaxter.barinka
Employees Worked With
Steven Silverstein
December 01, 2012
Excellent customer service. They made the car buying experience a pleasant one. Went out of their way to get us the vehicle that we wanted. experience a pleasant one. Went out of their way to get us the vehicle that we wanted. More
by jmbskyz
Employees Worked With
Luis Lall, Steven Silverstein, Christian Helmick
November 24, 2012
We went in because we were forced to buy a car because of the storm. Steve greeted us at the front and was extremely helpful with everything. He gave us a great deal and he made sure he found the exact vehic the storm. Steve greeted us at the front and was extremely helpful with everything. He gave us a great deal and he made sure he found the exact vehicle we were looking for. We dealt with John on the finance side when we bought the first Rav 4 in 2010. He was very helpful and looked out for our best interest. We dealt with him this time and he was even more helpful. I really feel like I can trust the Westbury Toyota team. More
by klr417
Employees Worked With
Kevin Reid, Steven Silverstein
October 14, 2012
NOT RECOMMENDED!!!!!! My wife and I are in the market for a used car and this was our first stop. We went to check out a RAV4. We started off working with a salesman, who was a great guy, very nice, po for a used car and this was our first stop. We went to check out a RAV4. We started off working with a salesman, who was a great guy, very nice, polite, and personable (as far as car salesmen go). We spend about an hour and a half working with him going on a test drive, talking about financing etc. As I mentioned this was the first car dealership we visited, and the only car we looked at. So we were hoping to just get a ballpark figure, and comeback if interested after researching other cars. When it came time to leave, the salesman went to get his manager. The manager came in and introduced himself and asked us to sit down so he could work out a deal. Like I said, we had already been there 1 1/2 hours. It was a Sunday, my wife is pregnant, and we had lots to do that day. We tried to politely say that we would like to leave, think about things, and thank them both for their time. The manager immediately accused us both of being rude and kept demanding that we take a seat so he could "work out a deal today." When we declined, he became belligerent and walked out of the room. We went to leave, when he then turned around and accused me of being "rude, young and not knowing how to have a professional conversation." I'm 33 years old, have held a professional position in a successful career for 12 years now, my wife is pregnant with our first child - I'm not some kid of the street. It was extremely disrespectful to both me and my wife. We honestly would have returned to this dealership once we had a chance to do some more research based on our experience with the salesman, but after talking with the manager-- even if the RAV4 is the best fit for us -- we will definitely not be giving them our business. I'm not sure what the manager was trying to accomplish with this behavior but since it was between the RAV4 and the CRV, he helped this sale go from a 50% chance to a 0% chance. It's people like him that give car salesmen a bad name. More
by protcc32
Employees Worked With
Various
September 17, 2012
I have purchased a total of 6 new vehicles throughout my lifetime but this has been the best experience yet. Steve was extremely helpful in getting our family the best price and expediting the sale within lifetime but this has been the best experience yet. Steve was extremely helpful in getting our family the best price and expediting the sale within a four hour time frame. I would highly recommend Steve to anyone looking to purchase a new vehicle at Westbury Toyota. More
by stacy.smilios
Employees Worked With
Steven Silverstein
September 09, 2012
Our experience purchasing a new Camry at Westbury Toyota Our experience purchasing a new Camry at Westbury Toyota was wonderful. We were in contact with other dealerships either by phone or in person. We f Our experience purchasing a new Camry at Westbury Toyota was wonderful. We were in contact with other dealerships either by phone or in person. We felt that Westbury Toyota was by far more professional. There was no pressure. Our sales agent, Steve Silverstein took great care of us. We told him exactly what we wanted. There was were no sales pitches for upgrades and add ons. The car was in stock, in the color we wanted. This was not the case with the competition. They would first have to get the car from another dealer since the color we wanted was not in stock. Our family has purchased other vehicles at Westbury Toyota, alway with great satisfaction. Buying a car is not always a pleasant experience. Westbury Toyota makes it easy. More
by kittens210
Employees Worked With
Steven Silverstein
