Westbury Toyota

SERVICE VISIT Amanda Dilauro was very helping to resolve my problems as was Rob ( rental area) however the work needed on my vehicle from the body shop was less th Amanda Dilauro was very helping to resolve my problems as was Rob ( rental area) however the work needed on my vehicle from the body shop was less than satisfactory. I feel they could have done a better job on the door handle . The vehicle was tied up for total of 4 days to get this done, After the first return I was told that they buffed and took care of the problems on the drivers side door ( There was never any probkems with the door! and was retuned for the proper problem- Therefore I have concluded that this facility being used by your dealership is unreliable in their crediability and truthfulness, Although both Amanda and Rob were very understanding of my position and provided a rental during this time it created a great amount of stress . I have been a client onf this dealership since 1998 and was very disappointed ont he way this body shop handling of this visit!!! More

My 2014 Rav4. Sales experience. I had the best sales person. He was very courteous and attentive...His name was Wesley Richards... There should be more sales men in the world like hi I had the best sales person. He was very courteous and attentive...His name was Wesley Richards... There should be more sales men in the world like him.. I was very pleased with the sales manager Julian Gonzales and the financial Adviser Julio Escobar they were all great... Evern the receptionist were nice and courtesy..They made my Toyota Experience one to remember...Flowers and all...thumbs up.high fives and stars to them all... You are all appreciated. for your efforts in making me smile Beverly Kemp More

Great experience We are repeat customers from Trevor. This is our 3rd car from him. We have always been pleasantly satisfied with our dealings. He is a Great man! We are repeat customers from Trevor. This is our 3rd car from him. We have always been pleasantly satisfied with our dealings. He is a Great man! More

Wonderful experience Was looking for a hybrid vehicle and was in the area so I decided to stop in. I was greeted by Mohammed Dar who asked what I was looking for and my pr Was looking for a hybrid vehicle and was in the area so I decided to stop in. I was greeted by Mohammed Dar who asked what I was looking for and my price range. He showed me several vehicles before I chose to go with a 2012 Prius plug-in that was in very good condition. He was very professional, friendly and informative without being high pressure which I really appreciated. A couple hours later after a meeting with the finance manager and all the paper work was signed I was out the door with the keys to my new car. Everything went so smoothly. I would highly recommend this dealership and more importantly Mr. Mohammed Dar who really had my interests in mind. He ordered a charging cable that was missing from the car for me and had it available right away. He even got me a missing hubcap cover with Toyota logo and popped it in for me before I drove off. What a great guy. More

No haggling Felt like got best deal without the stress of buying a new car. Deal and delivery of vehicle was done in a timely fashion. Would highly recommend Jero Felt like got best deal without the stress of buying a new car. Deal and delivery of vehicle was done in a timely fashion. Would highly recommend Jerod. He wasva pleasure to deal with. More

professional and courteous service, as always Andrew Panton, service representative, has always assisted me in a most professional manner. In fact, I always ask for him when making my appointment Andrew Panton, service representative, has always assisted me in a most professional manner. In fact, I always ask for him when making my appointment. Darwin the mechanic is also terrific and does excellent work More

Excellent Service! When my 2004 Rav4 could no longer be salvaged, I needed a car fast. Trevor came highly recommended at this location. He was extremely helpful in helpi When my 2004 Rav4 could no longer be salvaged, I needed a car fast. Trevor came highly recommended at this location. He was extremely helpful in helping me get situated with leasing a new car that fit my budget perfect. I was very well taken care of by him and his team. He's such a pleasure to have met. Excellent service! Thank you so much for all your help! More

A man of his word I have been a Toyota customer for about 40 years. About six years ago. I came into the Westbury dealership looking to renew my patronage with another I have been a Toyota customer for about 40 years. About six years ago. I came into the Westbury dealership looking to renew my patronage with another car. I had the good fortune to meet Louis Lall. This was a young man who appeared to be new to the business. As soon as I told him that he had very little to sell me about the cars. Whether knowingly or not, he sold me on himself. He worked hard for me to attain the best deal. Over these last six years, I have negotiated 4 auto deals with Louis. Both myself and my family have been served by him. There were some rough spots along the way, but whenever I reached out to Louis, the right thing always happened. I truly believe that this man truly loves what he does and tries to the best of his ability to take care of his clients. He is certainly a credit to the dealership. I wish him and the dealership continued success in the future. More