Westbury Toyota

Buyer Beware!! 5 Stars for Railroading People I think this is one of the worst places you can go to. They will railroad you into buying a car from them. Well I can only speak from MY experience. I I think this is one of the worst places you can go to. They will railroad you into buying a car from them. Well I can only speak from MY experience. I went online see what specials they had and I was contacted by numerous companies. A nice lady name Paulette contacted me and told me to come in to see what specials they had. I informed her that I was only looking at the time. I went in and she introduced me to this sales guy "WES." I told Wes straight out that i'm only looking around to get price quotes at this time and that I had other places that I had appointments to check out. I told him what my max would be and I wanted to see stuff within that budget. He said no problem and told me to put my info in the system so he'll know what he's working with. He had me test drive a car to see what I thought. I told him that it was ok but I actually would like to know if the CHR is in my budget. He told me don't worry your approved for the 0% and it'll fit in my budget. I said ok that's great just let me know what everything would be and i'll look it over later with my Father since he couldn't be here and get back to you. He asked me what insurance co was i with and if I had my insurance card with me? I said yes I keep it with me. He said he was seeing if my insurance would cover one of these new vehicles, since my car is a 2004. I thought wow that's nice of you. My sister and I kept asking him, like how much would this run me, so we could get out of there to make it elsewhere. Then this manager comes out and sits with me and say well for the car it could cost around xyz, and I told him and WES that no that was above my budget and I couldn't afford it, and they said what am I afraid of? I told them late payment or better yet REPO. He said well If you qualify for 0% then I would get it down. I said well Wes already said that I qualified, but i'm NOT looking to buy tonight anyway. He said ok and walked away. My sister asked Wes when can we get the quote so we could get out of here? He said to just hold on a little longer that the young lady in the office wanted to show me what the breakout would be. Then he said here are your keys. I said why are you giving me keys. I'm not buying tonight, and he just smiled. My sister said he's just joking. My sister said what she got the 0% and they got it to her budget or something? WES said yup. I said well that's great if I qualify for the car than I should definitely qualify for the truck. Wes said yes! The next thing I know Wes is saying the young lady is ready for you. I go in and this girl Yanira said this is what your monthly payment is. It was almost $100 OVER what I told the manager I could never afford. I said oh wow why would it be so much? I can't afford that so I don't need your quote. She said no this is your car. My sister and I look at each other and said what do you mean? She said well you didn't qualify for the 0% and we did a hard inquiry on you for a loan already to your credit and you won't qualify any place else before two years, if you keep in mind that you keep up all of your bills in that time. I said I didn't tell you to process a loan for me. I was only getting a quote. She said that you wouldn't still be here if you didn't want a car, and if you go any other place you will be paying the same price for a cheaper car. I said you can't do that. I'll just call to check and see my credit score is not still 700 when I just checked it 3-4 weeks ago. She said I wouldn't do that if I was you. Your little credit karma score is different than a hard inquiry for a loan. I said I don't even want this car I actually liked the CHR better if I was going to get something. I said well Im just going to turn it right back over to you right now. She said you can't, once she printed the papers the value of the car went down 33%. I told her I never told her or WES to print those paper. I told her that this is HORRIBLE what you all just pulled. She said a word to the wise, next time don't give them all of your info up front and SMILED. I let her know that I gave it under the false impression that I had to put that info in to get the quote. I don't know what the manager name is that I spoke with, but I think all three of them are EXTREMELY Horrible Individuals. Although they scammed me. GOD HAS THE LAST WORD. In My Opinion, WES RICHARDS is a LIAR, a FAKE, and a FRAUD! I would hate to think of what you would have done Wes, had this been your granddaughter you spoke of!! I have no idea where or how anything works, since nothing was explained to me. The car has this loud wind sound like a window is down somewhere even though they're up when you're driving..WOW I'm so HAPPY for all of you who had a positive impression with Toyota of Westbury, but I can't say that I did..... More

Incredible experience My dealer who helped me at westbury Toyota named Ralston Dunn went above and beyond to help me with my new car. He answered all of my questions and wa My dealer who helped me at westbury Toyota named Ralston Dunn went above and beyond to help me with my new car. He answered all of my questions and was extremely patient and knowledgeable. I would highly recommend using this dealership but more specifically requesting to communicate with Ralston Dunn. More

Mohammad Dar was a complete gentleman. I was never in Westbury Toyota before and I have to say, I was very impressed with the way they work. They do not haunt you or want all your informati I was never in Westbury Toyota before and I have to say, I was very impressed with the way they work. They do not haunt you or want all your information to look at cars. My salesman was Mohammad Dar and he is the best. I went back the next day and purchased the car from him. I highly recommend him if you are interested in purchasing or leasing a car. Total gentleman and a pleasure to work with. Thank you Mohammad, you made the difference! More

The Ease of Buying a Car with Bernie Anatra Within my Family we have now purchased or leased eight cars and SUVs at Westbury Toyota and the last five were with Bernie Anatra as our Salesman, he Within my Family we have now purchased or leased eight cars and SUVs at Westbury Toyota and the last five were with Bernie Anatra as our Salesman, he is a perfect gentleman and we don't get the run around. Bernie completely explains all the features of the car to my wife and I every time More

Beware. Took advantage of a situation they created over pri They over charged me for an Audio 2013 the price was for $29,999 and my papers once i received them was quoting 53,000.00 when i went to give back the They over charged me for an Audio 2013 the price was for $29,999 and my papers once i received them was quoting 53,000.00 when i went to give back the car before the first payment they stated that they would not take it back, then agreed to take it and put me in the Toyota Highlander but they put the negative balance of $15,000.00 on the end of the Highlander making a $32,000.00 car worth $47,000.00 making it seem like I was doing a trade in but in all reality it was not a trade .I discovered the negative 15 thousand dollar on the back end of the price when i went to go and trade the vehicle in and another dealer pointed out to me what was done and how it was done ... so please buyer beware do I repeat do not use WESTBURY TOYOTA they are a bunch of crooks. they are not looking out for your better intrest just trying to line there pockets an get great ratings but they will not be getting any from me.I WILL BE REPORTING THEM TO CORPORATE AND THE , THE BETTER BUSINESS BUREAU AND THE ATTORNEY GENERAL........... More

Job well done I went into Westbury Toyota just to look around, Came across a car I instantly fell in love with. After talking with the sale manager Ralston Dunn for I went into Westbury Toyota just to look around, Came across a car I instantly fell in love with. After talking with the sale manager Ralston Dunn for just a short time his friendly and polite approach and his explanation on the process of leasing influenced me to lease a C-HR the overall process took such a short time it left me speechless and highly appreciative of the entire experience. Would highly recommend Westbury Toyota. More

Best dealer experience ever! Just picked up my new Rav-4 Limited and couldn't be happier! Dave Safian made the process simple and straightforward to get me approved amidst my cre Just picked up my new Rav-4 Limited and couldn't be happier! Dave Safian made the process simple and straightforward to get me approved amidst my credit concerns. I highly recommend Dave and this dealership for all your new car needs. More

Happy experience Juan Rojas did a great job helping us to get our Rav_4 we are really happy with our car we recommend to all our friends to go visit Westbury Toyota a Juan Rojas did a great job helping us to get our Rav_4 we are really happy with our car we recommend to all our friends to go visit Westbury Toyota and look for Juan More