
Westbury Toyota
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,700 reviews
William was fabulous! I couldn’t make up my mind and I was going back and forth for a while but William didn’t mind he was so helpful and patient. I love my new Highlander!!!! Thanks William was going back and forth for a while but William didn’t mind he was so helpful and patient. I love my new Highlander!!!! Thanks William More
Had a awesome experience at west bury toyota. Looking to get into a new truck. Was approached by Jerod Gatling. Very charming man who showed me around the show room. And I know he was a well knowledge perso get into a new truck. Was approached by Jerod Gatling. Very charming man who showed me around the show room. And I know he was a well knowledge person on all aspects of sales. So I told him what I wanted. A 2020 platinum tundra and proceeded to tell him what I wanted. He said it wasn’t here right now but he would get it. A month went by he called me. Said he had a few on the lot. I pulled into the lot and BAM. There it was the truck I was going over in my head. We went over the details of the truck. But he knew he had me hook,line and sinker.also all throughout the process of financing then signing my life away. Jerod stay and guided me through every aspect of the transaction. In which was a calm process I want to say hopefully all westbury toyota employee’s are as personal and professional as Jerod Gatling is. More
Collin was helpful, knowledgeable and a pleasure to work with. We highly recommended him and trust you’ll be as happy as us! We told him what we were looking for and once he found It he went above and beyo with. We highly recommended him and trust you’ll be as happy as us! We told him what we were looking for and once he found It he went above and beyond to make it work for us. He was reliable and followed through on everything we needed. Thank you so much! More
Collin was such a pleasure to work with. Collin was very patient, knowledgeable, kind , honest , and thorough. I would highly recommend him to anyone and I already have several friends and family that have patient, knowledgeable, kind , honest , and thorough. I would highly recommend him to anyone and I already have several friends and family that have recommended Collin to me and I’m glad they did. Collin genuinely is someone trustworthy and you can’t say that always about all salesman let’s be straight, but I can in good faith that you are in great hands with Collin. God bless and thank you More
This is my 3rd vehicle leasing from Westbury Toyota and my 3rd time having Collin as my sales! He’s always super professional, friendly, informative, honest, and very patient! He makes the whole process of my 3rd time having Collin as my sales! He’s always super professional, friendly, informative, honest, and very patient! He makes the whole process of getting a new car much easier. Super thankful! More
Ask for Cristian Reyes Today I leased a Rav 4. The sales consultant who helped me was Cristian Reyes. He was extremely nice, patient, and worked very hard to get me a good d Today I leased a Rav 4. The sales consultant who helped me was Cristian Reyes. He was extremely nice, patient, and worked very hard to get me a good deal. He helped me set up apple car play and showed me how to work the different features on my car. I left Toyota content and satisfied! If you are looking to lease/buy a Toyota, I would highly recommend Cristian Reyes as your sales consultant. More
Ask For Jeremy My son was intent on leasing a 2019 Rav 4 even though there were other less expensive lease options out there. I agreed on his ultimate choice only be My son was intent on leasing a 2019 Rav 4 even though there were other less expensive lease options out there. I agreed on his ultimate choice only because of the bundle of safety features Toyota packs into their cars in general. So after much research and two absolutely horrible experiences with two other dealers utilizing old style ‘stereo-typical’ new car dealership tactics & practices, we zeroed in on Westbury Toyota. My first contact was with Paulette from their internet sales department. I asked her point blank if she was actually physically present in the dealership so that the details we had already gone over in chat/email/text could be verified once I made the actual trip to the dealership. This is important because many dealerships employ an off-site, private sub-contractor company working out of a boiler room location to get you in the door and all of the specifics that were previously discussed are no longer applicable since that person is not actually there to answer for their presented information. So basically all bets are off and you have to start the buying information process from scratch. But true to her word Paulette was in fact there, came out as soon as I arrived and turned me over to a floor salesman by the name of Jeremy, which at the end of the day was the best thing she could have done for the dealership and me as well, since Jeremy was the singular reason we ultimately chose to do business with this dealership. We found Jeremy to be a bright, energetic young man with a considerable amount of interpersonal skills. We also found him to operate on the ‘modern-day’ new car salesman model as opposed to the ‘old school’ game show host types which I could tell there were still a few hanging on and haunting this dealership. I am sure this is what probably accounts for the majority of the negative reviews for this dealership. In one of the reviews one of them was quoted as saying ‘We don’t chase customers’ which is very good – very good that is for all the other dealerships & internet outlets out there, it is only a matter of time before this type of car salesman goes the way of the dinosaur. In our dealings with Jeremy, besides his calm easy going demeanor we were most impressed with his honesty and integrity. If he did not know the answer to a question he was secure enough to just say so and then go get the information and at the very end of the whole process when it came time to formally close the deal there were no last minute surprises or changes to what was originally presented to us by him during the negotiations. If you choose to car shop at this dealership I would strongly recommend you call and make an appointment to deal with Jeremy exclusively, you will at the very least be treated as a person and valued customer and not a potential ‘mark’. More
excellent presentation by Bernie Anatra. honesty and integrity was the reason my wife and i purchased our car at Westbury Toyota, Our sale representative had full knowledge of the car and th honesty and integrity was the reason my wife and i purchased our car at Westbury Toyota, Our sale representative had full knowledge of the car and the costs most dealerships hide, More
I just purchased the 2019 Camry XSE two days ago and I absolutely love my car! Collin was very professional, helpful, considerate and patient during the whole process. He took the time to explain all the absolutely love my car! Collin was very professional, helpful, considerate and patient during the whole process. He took the time to explain all the features of the car and the apps that work with it. This was definitely a great experience. Thank you! More
Thank you Wesley R. for your help, transparency and straight talk. Made the buying experience smooth and headache free. Appreciate your courtesy and top customer service. Enjoying my 2019 RAV4 XLE Prem straight talk. Made the buying experience smooth and headache free. Appreciate your courtesy and top customer service. Enjoying my 2019 RAV4 XLE Premium.... More