Westbury Toyota

Did not see the name or picture of my sales rep Marvin but I would like to commend him on the way he handled my transaction. This being my first new car purchase I am glad that it was a pleasant & painles but I would like to commend him on the way he handled my transaction. This being my first new car purchase I am glad that it was a pleasant & painless ordeal from start to finish. He is in my book the best. More

Outstanding experiences at Westbury Toyota! Collin Guida is friendly, helpful, knowledgeable and communicative. All around - exceptional. Yanira Ramirez helped us save money and explained all of the documen is friendly, helpful, knowledgeable and communicative. All around - exceptional. Yanira Ramirez helped us save money and explained all of the documents with calm clarity. Andrew Panton in service was attentive and kept us informed. Such a positive experience with everyone at this dealership! More

Such a pleasure working with the SERVICE DEPARTMENT. Thank you for taking care of my Rav4– it runs ten times better and it’s a life saver during the winter time✨ Thank you for taking care of my Rav4– it runs ten times better and it’s a life saver during the winter time✨ More

Always on time. Clean waiting area. Clean bathrooms. Helpful service reps. Amanda Dilauro has been there a long time and friendly. Free car wash coupons every visit. Helpful service reps. Amanda Dilauro has been there a long time and friendly. Free car wash coupons every visit. More

Andrew went above and beyond to get my car the service needed and even recommend about upcoming service. he address any concerns l have about my car. Thank you Andrew needed and even recommend about upcoming service. he address any concerns l have about my car. Thank you Andrew More

Service engine light came on in my 2020 Camry with only 275 miles on it. The Dashboard indicated “AWD System Malfunction, 2WD mode engaged, visit your dealer”. So I brought the car in for service, waited 275 miles on it. The Dashboard indicated “AWD System Malfunction, 2WD mode engaged, visit your dealer”. So I brought the car in for service, waited for almost 2 hours only to find out that it was an evap. code from a loose gas cap, technician cleared the code and it was fine. Now for the best part, my service advisor could not tell me why an evap. Code (loose gas cap) was throwing an AWD malfunction message and as per their policy, if a customer brings their car in with a service engine light on and it is determined to be a loose gas cap the customer will be charged $150, amazing right….. I could not believe what I was hearing, rather than cause a scene, I paid the “Cash Grab” fee. Immediately filed a complaint with corp. Toyota and within the same day I received a call from Westbury Toyota apologizing for the service and refunded me the charge. I will never bring my car to Westbury Toyota service again, unacceptable customer service from both my service advisor Janine Leuthner and whoever the technician was that worked on my car. More

Needed a new car and quick. Collin greated me at the door and hooked me up with a brand new Corolla XLE and a great price and was I was driving outa there in just a couple hours. In and out. I highly door and hooked me up with a brand new Corolla XLE and a great price and was I was driving outa there in just a couple hours. In and out. I highly recommend seeing him for all your Toyota needs. More

3 years later and I’m driving out of Toyota confident, with a huge smile on my face. Thank you Collin! You’re the best! with a huge smile on my face. Thank you Collin! You’re the best! More

Janine was great to work with getting my Toyota 4runner serviced. She also had the mechanic look at areas of the 4runner I wanted them to check. serviced. She also had the mechanic look at areas of the 4runner I wanted them to check. More

I was quoted $750 for 39 months for a Camry XSE AWD ($35K MSRP). Salesman recklessly drove the car without a seatbelt and damaged car. MSRP). Salesman recklessly drove the car without a seatbelt and damaged car. More