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Westbury Jeep Chrysler Dodge RAM SRT
Jericho, NY
1,917 Reviews
Westbury Jeep Chrysler Dodge has been serving the Long Island Community since 1957. We are family owned and operated. We are dedicated to providing you with the best automobile experience from sales through service. We offer our exclusive VIP+ for life package that includes a free service loaner, free oil and filter changes, Express lane oil changes, late night and Saturday service hours, free rescue service, free towing, and a waiting room full of amenities. We are the largest dealer in the Northeast USA for both new and certified pre-owned, and carry the biggest selection as well. Our prices are always the most competitive! "WE WILL SATISFY YOU"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 12:00 AM
Tuesday 7:30 AM - 12:00 AM
Wednesday 7:30 AM - 12:00 AM
Thursday 7:30 AM - 12:00 AM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 12:00 AM
Tuesday 7:30 AM - 12:00 AM
Wednesday 7:30 AM - 12:00 AM
Thursday 7:30 AM - 12:00 AM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,917 reviews
August 29, 2016
Marty Siflinger is "the man"! My experience at Westbury Jeep was a happy transaction due to the efforts of Marty Siflinger who was honest and reassuring about the vehicle I was pur My experience at Westbury Jeep was a happy transaction due to the efforts of Marty Siflinger who was honest and reassuring about the vehicle I was purchasing and worked to get me what I thought was a fair price. He was engaging and easily approachable and appeared to have an genuine interest in his customers. I believe he is an asset to this dealership and would recommend anyone ask for his service personally. More
by Steve Kitsonidis
Employees Worked With
August 29, 2016
Awesome experience Honestly, this was my first uniformly pleasant experience in any dealership, and I've bought a lot of cars. Smooth, no unpleasant tactics, no nonsens Honestly, this was my first uniformly pleasant experience in any dealership, and I've bought a lot of cars. Smooth, no unpleasant tactics, no nonsense. Would highly recommend this dealership and especially Mr. Siflinger. He has changed my opinion of car salesman 180 degrees. well done, Marty Jimmy Ganga in Finance is also a very nice, personable individual who i recommend highly More
by Shahbaby
August 29, 2016
Great experience It was a pleasure working with Marty. I got the deal I wanted at the right price for the car I've been searching for. Marty was very helpful in the pr It was a pleasure working with Marty. I got the deal I wanted at the right price for the car I've been searching for. Marty was very helpful in the process by contacting me throughout the week and seeing how everything was going. It was great to work with him and I would definitely buy my next jeep there. Very satisfied. More
by Driess96
Employees Worked With
August 27, 2016
Bad customer care / Dishonesty Good afternoon, Mr Sporn ! I bought Jeep Patriot 2012 Latitude at Westbury Jeep ( 100 Jericho Turnpike, Jericho , NY ) The car was certified pre - Good afternoon, Mr Sporn ! I bought Jeep Patriot 2012 Latitude at Westbury Jeep ( 100 Jericho Turnpike, Jericho , NY ) The car was certified pre - owned with 31,791 miles . I have this car 8 months since I bought it in December , 2015. I put on the car 5,000 miles during 8 months. It has 36,785 miles. Recently my mechanic told me that I have to replace all 4 tires and once it will be rainy bad weather , I will be loosing control of the car. It is recommended to replace tires at 4/32 if even they not worn out completely or "bold". I was completely disappointed with the Westbury Jeep certified pre- owned cars. Westbury Jeep does not keep the promise about a good quality cars , that they were checked out before selling . What kind of quality is that , if only after 5,000 miles , I have to replace tires ? I checked CarFox report on this car and last time the tires were replaced 04/2015. Usually, Jeep tires have at least 65,000 miles before they worn out. I called up Westbury Jeep service and asked Mr Schmitt to help with this situation. He advised me to come over in the service and check the tires with his mechanic what I did . Two tires at 4/32 and has to be replaced . Mr Schmitt explained me that he will not replace tires and it is safe to drive this car in rain and snow. I have 5 years old child whom I drive in this car and safety is important for me. I asked Mr Schmitt to inform me in written that my tires are fine and I do not have to replace them and can safely drive all winter. Unfortunately, Mr Schmitt refused to do so. It makes me think, that tires must be replaced and it is not safe to have these tires in the winter. I never had any issues with Westbury Jeep until I needed service , they do not want to help. Based on all above, the car sold with bad tires and Westbury Jeep pre-owned car manager does not want to take responsibility for that , although his is putting down his own department. I will appreciate if you can resolve this issue and replace these tires at no cost , at least to make sure that customers are satisfied with the Westbury Jeep , like it was promised !!! P.S. I forgot to mention here that , when the car was sold, I have received the title for my car with the error ( they put the wrong name of the bank ).They were trying to fix it and Linda contacted me but I have a car already 8 months without actual title . Sincerely, 8/27/2016 Viktoria Schmitt More
by eviksc
Employees Worked With
Chris, Schmitt, Joel Sporn
August 24, 2016
Our experience was EXCELLENT!!! Alison, our Sales Consultant made our purchase of a new car a very pleasant experience. Everyone at Westbury that we came in contact with provided us Alison, our Sales Consultant made our purchase of a new car a very pleasant experience. Everyone at Westbury that we came in contact with provided us with answers to our questions in a pleasant and knowledgeable way. I would highly recommend Alison Shilling at Westbury to anyone considering a purchase of a new car. More
by happy customer
Employees Worked With
August 24, 2016
Great experience, very fast process. First time leasing a car and this dealership made it a very smooth transaction. Test drive was quick. Paperwork did not take very long. Being able to First time leasing a car and this dealership made it a very smooth transaction. Test drive was quick. Paperwork did not take very long. Being able to get financing through a bank however did take sometime even though I had perfect credit however the finance managers worked with me and got me a bank to work with. Car took some time for pickup even after I came back after a few hours however it wasn't too bad. Definitely will come back for another lease in the future and will recommend to friends. More
by pJeep123
Employees Worked With
August 23, 2016
My experience with the sales person and the dealership The sales person was extremely knowledegable about the car. He was very patient with my daughter and myself. He also went out of his way to get us the The sales person was extremely knowledegable about the car. He was very patient with my daughter and myself. He also went out of his way to get us the best deal possible. I would highly recommend going to Westbury Jeep, Chrysler for a nice experience and to obtain a fair deal. More
by donnyb
Employees Worked With
Jerome Mitchell
August 15, 2016
Don't believe what your told ! I went in the Westbury Jeep looking for a 2016 Jeep Renagade in December 2015 and was told by Lisa that they " weren't of the boat yet " .I've had oth I went in the Westbury Jeep looking for a 2016 Jeep Renagade in December 2015 and was told by Lisa that they " weren't of the boat yet " .I've had other issues with Westbury Jeep so I called Jeep it's self 1800- 992-1997 and was told the Jeep Renagade WAS OUT IN OCTOBER 2015 . Don't believe what your told .... More
by James Musarra
Employees Worked With
Pat, Lisa Amblo
August 14, 2016
2011 DODGE RAM with ALLIE M. Tuesday 8/9/16 i bought a 2011 ram sport with ALLIE M. absolutely the best. Wasn't "sold" no salesman pitch or bs. Just a genuine honest friendly gu Tuesday 8/9/16 i bought a 2011 ram sport with ALLIE M. absolutely the best. Wasn't "sold" no salesman pitch or bs. Just a genuine honest friendly guy. We got to talk about stuff but not relating to the sale or deal, no pressure or discomfort. I bought a jeep elsewhere few years ago, never again.. everything they said came back with better news, low interest, great service etc.. woohoo for westbury.. thanks guys More
by brifri7585
Employees Worked With
Alex Molenko
August 09, 2016
Jeep Compass 2016 Kazi was a pleasure to work with, he was patient, genuine, informative & very helpful. Kazi was kind and made leasing a car very easy and not a daunti Kazi was a pleasure to work with, he was patient, genuine, informative & very helpful. Kazi was kind and made leasing a car very easy and not a daunting task. Westbury overall is recommended from my experience, please ask for Kazi when you are looking to learn more information, whether it is leasing or purchasing. Unfortunately I cannot say the same for Chris Siegel from Finance, he was rude and unbearable to work with. Please ensure you do not close a deal with him, he basically made me want to refute my business with Westbury, just not helpful in the slightest. Overall my experience was enjoyable, minus Chris. Kazi was professional and I am now happy with my car lease due to his informative guidance. More
by Christina
