Westbury Jeep Chrysler Dodge RAM SRT
Jericho, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 12:00 AM
Tuesday 7:30 AM - 12:00 AM
Wednesday 7:30 AM - 12:00 AM
Thursday 7:30 AM - 12:00 AM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 12:00 AM
Tuesday 7:30 AM - 12:00 AM
Wednesday 7:30 AM - 12:00 AM
Thursday 7:30 AM - 12:00 AM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fiat service nightmare @fiatcares @sergiomarchione @Chrysler @GlobalFleet @FCAcorporate @FIATUSA. Day 3 It's about 10:00amEST and no phone call from Linda who never returns @fiatcares @sergiomarchione @Chrysler @GlobalFleet @FCAcorporate @FIATUSA. Day 3 It's about 10:00amEST and no phone call from Linda who never returns phone calls from day one, Tim the director who yells and screams and is narcissistic, Manny the Service thug who is gonna hook me up for a thing I didn't break, the young gangster girl who threatened me, no one not even Pete Connelly the so called big boss has called to apologize or let me know anything the only saving grace is Michael at the actual dealership EPIC FAILURE AS AN ORGANIZATION THAT PRIDES ITSELF ON ITS 24/7 SERVICE. LIARS MANIPULATORS HIDING BEHIND THE ONE DECENT PERSON that they have and that's Michael at the Fiat Dealership which is so understaffed it's ridiculous but he found away to be profession respectful and follow through to see if anyone contacted me. THE ANSWER WAS NO. Westbury Jeep Chrysler Fiat should be embarrassed and ashamed of them selves as an organization and a unit. She DESTROYS and RUINS the FIAT EXPERIENCE AND BRAND @FCAcorporate @FIATUSA @fiatcares Michael from FIAT is the only to reach out to me to see if they reached out to me I said know. He filled me in on that the correct order was ordered . Mr Donnelly, all of their bosses, has probably not a clue or not a care in the world. FCA Corporate should be looking very closely at this mismanaged embarrassment of an organization. How insensitive they are to the disabled etc.... Linda knows ( I told her I'm half deaf) people saying they can't hear me. Hanging up on me not taking my calls and Manny and his staff saw me with cane etc and no one cares that I need and have a FIAT for reasons that are necessary to my needs. Thank god for Michael Kammy and Deborah at FIAT who actually cares. AHAME SHAME SHAME ON YOU WESTBURY/JEEP/CHRYSLER/FIAT SERVICE ON BOND STREET FOR THE LACK OF SERVICE AND PROFESSIONALISM AND CARE. EPIC FAILURE http://instagram.com/500happypeople More
Easy Buying Experience I knew what I wanted. No hard up-sale. No hard push on after-market products. The Jeep I wanted came in ahead of schedule. I knew what I wanted. No hard up-sale. No hard push on after-market products. The Jeep I wanted came in ahead of schedule. More
Went in for Pricing and left with a new car. My fiancee and I couldn't be happier for going to Jeep. Staff was extremely helpful from the second we walked in. Thomas the Finance Manager and Miles My fiancee and I couldn't be happier for going to Jeep. Staff was extremely helpful from the second we walked in. Thomas the Finance Manager and Miles Colon were amazing in every way possible. Miles was the first person we spoke to and allowed my fiancee to take her time with thinking on what she wanted. Miles was very informative and answered all of her questions whether it be about the Grand Cherokee or about them buying out her previous vehicle. When we spoke with Thomas, it couldn't have gone smoother or any better. He made the experience extremely easy and personal while getting out a quote. I would strongly recommend going to Jeep in Westbury for ALL your vehicle needs. Absolutely ask for Miles or Thomas if you have ANY questions whatsoever. More
Good people = Quality service Let me start by saying that in this day and age it is very rare that you come across people who care about their craft or the people they interact wi Let me start by saying that in this day and age it is very rare that you come across people who care about their craft or the people they interact with. With that said, a huge thank you to John Sherry and Thomas Desalvo for appealing to the old school in me and handeling my entire experience with class, and professionalism. The stereotypical stress inducing experience was replaced by heart felt and helpful conversation. Their attention to customer care and willingnes to work with in my budget resulted with me purchasing the jeep i went in to lease! And never once feeling like i worked over. Genuinely good people from the greeting to the "hand shake." Wish i could steal them to train my staff! Kudos to Jeep Westbury. Staffing your dealership with employees like these two gentlemen can only lead to more success for you in the future. More
helpfull and friendly experience Marty Siflinger was very helpfull/friendly walked us through every step and answered all our questions after two separate purchases we're happy with a Marty Siflinger was very helpfull/friendly walked us through every step and answered all our questions after two separate purchases we're happy with all the options his presented us we'll highly recommend him if you visit Westbury Jeep Chrysler Dodge More
Marty Siflinger is "the man"! My experience at Westbury Jeep was a happy transaction due to the efforts of Marty Siflinger who was honest and reassuring about the vehicle I was pur My experience at Westbury Jeep was a happy transaction due to the efforts of Marty Siflinger who was honest and reassuring about the vehicle I was purchasing and worked to get me what I thought was a fair price. He was engaging and easily approachable and appeared to have an genuine interest in his customers. I believe he is an asset to this dealership and would recommend anyone ask for his service personally. More
Awesome experience Honestly, this was my first uniformly pleasant experience in any dealership, and I've bought a lot of cars. Smooth, no unpleasant tactics, no nonsens Honestly, this was my first uniformly pleasant experience in any dealership, and I've bought a lot of cars. Smooth, no unpleasant tactics, no nonsense. Would highly recommend this dealership and especially Mr. Siflinger. He has changed my opinion of car salesman 180 degrees. well done, Marty Jimmy Ganga in Finance is also a very nice, personable individual who i recommend highly More
Great experience It was a pleasure working with Marty. I got the deal I wanted at the right price for the car I've been searching for. Marty was very helpful in the pr It was a pleasure working with Marty. I got the deal I wanted at the right price for the car I've been searching for. Marty was very helpful in the process by contacting me throughout the week and seeing how everything was going. It was great to work with him and I would definitely buy my next jeep there. Very satisfied. More
Bad customer care / Dishonesty Good afternoon, Mr Sporn ! I bought Jeep Patriot 2012 Latitude at Westbury Jeep ( 100 Jericho Turnpike, Jericho , NY ) The car was certified pre - Good afternoon, Mr Sporn ! I bought Jeep Patriot 2012 Latitude at Westbury Jeep ( 100 Jericho Turnpike, Jericho , NY ) The car was certified pre - owned with 31,791 miles . I have this car 8 months since I bought it in December , 2015. I put on the car 5,000 miles during 8 months. It has 36,785 miles. Recently my mechanic told me that I have to replace all 4 tires and once it will be rainy bad weather , I will be loosing control of the car. It is recommended to replace tires at 4/32 if even they not worn out completely or "bold". I was completely disappointed with the Westbury Jeep certified pre- owned cars. Westbury Jeep does not keep the promise about a good quality cars , that they were checked out before selling . What kind of quality is that , if only after 5,000 miles , I have to replace tires ? I checked CarFox report on this car and last time the tires were replaced 04/2015. Usually, Jeep tires have at least 65,000 miles before they worn out. I called up Westbury Jeep service and asked Mr Schmitt to help with this situation. He advised me to come over in the service and check the tires with his mechanic what I did . Two tires at 4/32 and has to be replaced . Mr Schmitt explained me that he will not replace tires and it is safe to drive this car in rain and snow. I have 5 years old child whom I drive in this car and safety is important for me. I asked Mr Schmitt to inform me in written that my tires are fine and I do not have to replace them and can safely drive all winter. Unfortunately, Mr Schmitt refused to do so. It makes me think, that tires must be replaced and it is not safe to have these tires in the winter. I never had any issues with Westbury Jeep until I needed service , they do not want to help. Based on all above, the car sold with bad tires and Westbury Jeep pre-owned car manager does not want to take responsibility for that , although his is putting down his own department. I will appreciate if you can resolve this issue and replace these tires at no cost , at least to make sure that customers are satisfied with the Westbury Jeep , like it was promised !!! P.S. I forgot to mention here that , when the car was sold, I have received the title for my car with the error ( they put the wrong name of the bank ).They were trying to fix it and Linda contacted me but I have a car already 8 months without actual title . Sincerely, 8/27/2016 Viktoria Schmitt More
Our experience was EXCELLENT!!! Alison, our Sales Consultant made our purchase of a new car a very pleasant experience. Everyone at Westbury that we came in contact with provided us Alison, our Sales Consultant made our purchase of a new car a very pleasant experience. Everyone at Westbury that we came in contact with provided us with answers to our questions in a pleasant and knowledgeable way. I would highly recommend Alison Shilling at Westbury to anyone considering a purchase of a new car. More