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Westbury Jeep Chrysler Dodge RAM SRT

Jericho, NY

4.8
1,919 Reviews
Westbury Jeep Chrysler Dodge has been serving the Long Island Community since 1957. We are family owned and operated. We are dedicated to providing you with the best automobile experience from sales through service. We offer our exclusive VIP+ for life package that includes a free service loaner, free oil and filter changes, Express lane oil changes, late night and Saturday service hours, free rescue service, free towing, and a waiting room full of amenities. We are the largest dealer in the Northeast USA for both new and certified pre-owned, and carry the biggest selection as well. Our prices are always the most competitive! "WE WILL SATISFY YOU"!
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100 Jericho Turnpike

Jericho, NY

11753

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Showing 1,919 reviews

February 15, 2022

Great Service. We where treated with great rest. Especially being in the Military, John Mandra and Mike Quattalaro did everything to show me there rest for me servi More

by rleal.dragontiger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Quattalaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mandra
February 08, 2022

The service department here is a nightmare. They literally tell you 2 hours every time you come. I truly believe they just have you wait to “break you.” They don’t want you coming back for the first More

by nottir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marlon Tapia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Dear Mr. Nottir, I want to apologize for any inconvenience you experience during your recent service. I would like to speak with you in regards to your experience. Please reach out to me directly at 516-667-2493. I look forward to hearing from you. Thank you. Sincerely, Ellen Customer Relations Manager

January 03, 2022

I picked-up a 2018 Jeep Compass today, it was an easy process thanks to Phill in sales. He explained all the trade-in requirements and took the time to show the benefits of buying the Compass from Westb More

by mannyp00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Baweja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Dimberio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you so much for the nice review Mannyp00!! We believe that purchasing a vehicle should be an exciting, fun and stress-less experience. It is great to hear that Phil was able to make your car buying experience here at Westbury JCD a nice, easy smooth and happy one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!! Best Regards, Paige Klein CX Coordinator

December 17, 2021

I recently purchased a 2022 Jeep Compass High Altitude from Westbury Jeep. I COULD NOT HAVE ASKED FOR A SMOOTHER EXPERIENCE!! Sales Manager Kazi and salesman CJ took GREAT care of me and made sure I had e More

by RK3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Singh
Jan 04, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you so much for the nice review RK3! It is great to hear that CJ and Kazi were able to make your car buying experience here at Westbury JCD a pleasurable one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!! Best Regards, Paige Klein CX Coordinator

December 17, 2021

The team at Westbury Jeep went above and beyond for me. I bought a 2022 Jeep Compass and the process was made so easy for me. They told me what they needed from me, I sent them my paperwork, and that same da More

by Kazi Rezwan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kazi Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Sprance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Singh
Jan 04, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you Kazi Rezwan for taking the time out of your busy schedule to share your positive experience with us. We greatly appreciate your business. It is nice to know that CJ, Kazi Nishani, and Alexandra were able to exceed the expectations of your car buying experience. When you purchase a car at Westbury JCD you become part of our family. Thank you for this opportunity. Enjoy your new vehicle!! Best Regards, Paige Klein CX Coordinator

December 01, 2021

I am very y pleased to share my experiences with this Dealership , everytime I've had an issue with my Dodge they are always there to help and solve any issues I have . Everyone is so professional, and I More

by Plumbsiggy1@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick (my advisor) and Eva ( cashier)
Dec 01, 2021 -

Plumbsiggy1@aol.com responded

Thank you Westbury Dodge

Dec 01, 2021 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you for the five star review. It's great that Nick and Eva were able to exceed your expectations. We truly value you and your business. We look forward to seeing you for all your service needs. Sincerely, Ellen Customer Relations Manager

November 08, 2021

Best dealer to work with. No hassle at all. Listened to my wife and I wants for a new Jeep Grand Cherokee L. At the time not many of them on dealer lots to see colors or test drive and Krystal was very und More

by JWMBN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Jorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you so much for the nice review JWMBN!! We believe that purchasing a vehicle should be an exciting, fun and stress-less experience. It is great to hear that Krystal was able to make your car buying experience here at Westbury JCD a nice, easy smooth and happy one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!! Best Regards, Paige Klein CX Coordinator

October 16, 2021

The finance team are not truthful nor honest. The acted more like salesperson. The details of my deal kept on changing. The salesperson was good; Finance team not very much. I wouldn't recommend this deale More

by lijo2672
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandra Sprance
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Westbury Jeep Chrysler Dodge RAM SRT responded

LiJo2672, My name is Matthew Mcnally, I am the Finance Director at Westbury Jeep. I am unable to locate any of your information in our system. No name, address or the year make and model that you purchased. You mentioned the salesperson was good but did not mention the salesperson’s name. You also tagged Alexandra Sprance and the “Finance Team” to be untruthful and they ran your credit to multiple lenders which affected your credit score. As far as your credit having multiple inquires, sometimes it is necessary to submit your credit to multiple banks to get you the best possible approval, all banks have different credit criteria’s. Approvals are based on credit score, previous credit and of course income. I would be happy to discuss this with you if you like. Matthew S. McNally Finance Director Westbury Jeep Chrysler Dodge Ram SRT pho 516-997-3902 fax 516-874-3339 mmcnally@westburyjeep.com

October 03, 2021

Ed Hynes went above and beyond for me during my car buying process. He was very patient and not a typical car salesman. If you need to buy a car, go Ed. He is the best car salesman in this dealership. More

by Xtinax390
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hyne
Oct 06, 2021 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you so much for the nice review Xtinax390! It is great to hear that Ed was able to make your car buying experience here at “dealership name” a pleasurable one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!! Best Regards, Paige Klein CX Coordinator

August 25, 2021

This place scratched my car in multiple places and did not offer any refund. Horrible service will not be going back More

by TOPGIANT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Garguilo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellen
Aug 25, 2021 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Dear Topgiant, The charges rendered were for maintenance services performed at the time of service. We would not offer a refund for maintenance services performed if there were scratches. The offer was made to have you come in so we could address the scratches. You declined and chose to dispute these charges and therefore we withdraw any and all offers to service your vehicle further. Sincerely, Steve Service Director Westbury Jeep Service

Aug 25, 2021 -

TOPGIANT responded

Well I lost the dispute and now I have scratches from your dealership and no refund. Basically your dealership damaged my car and didn’t do anything about it. You should be ashamed to treat customers so poorly. I’ll see you in small claims court!

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