Westbury Jeep Chrysler Dodge RAM SRT

The employees at this dealership are very friendly and attentive. When I arrived a loaner was provided right away and the process was painless. Willie who provided the loaner was excellent. The best: 15 m attentive. When I arrived a loaner was provided right away and the process was painless. Willie who provided the loaner was excellent. The best: 15 minutes after I left, they called me and said that my car was ready! Great service. More

This was by far the best car buying experience I have ever had. Dawn is excellent. I'd go back just to visit her! I got a great price and a great deal on my trade. Plus they gave me free oil changes for ever had. Dawn is excellent. I'd go back just to visit her! I got a great price and a great deal on my trade. Plus they gave me free oil changes for life. I have tried other dealerships no one came close to this deal and no one treated us as nicely as Dawn. Follow up was excellent! More

This was my first experience buying a new Chrysler from Westbury Jeep/Chrysler. I must say that this dealership made it a very pleasant one. The entire purchase process from start to finish went so smooth Westbury Jeep/Chrysler. I must say that this dealership made it a very pleasant one. The entire purchase process from start to finish went so smooth that I would have no trouble recommending this dealership to my family and friends. More

It was a good experience purchasing our van. The saleman and the person who assisted us in finance dept was very helpful. So far we love the van and enjoy all the features. We look forward to many years of and the person who assisted us in finance dept was very helpful. So far we love the van and enjoy all the features. We look forward to many years of happy driving and would be happy to refer our friends there. More

I was in the Long Island, NY area on a work related assignment and decided to take a look online at what local Dodge Dealers were selling Challenger SR8's for. I had tried to buy one when they first c assignment and decided to take a look online at what local Dodge Dealers were selling Challenger SR8's for. I had tried to buy one when they first came out in my home town, but none of the dealers were willing to accept MSRP. I am happy to report that Joel Sporn, the owner of Westbury Chrysler Dodge Jeep not only took personal care of me, along with his sales rep, Charlie Drawert, but they made me a deal on a 2008 Dodge Challenger SRT8 with about 6,200 miles on it. Compared to what I was willing to pay a year ago, I saved over $6,000 by making a deal while out of town. People who live in the Long Island area are lucky to have a dealer like this, they bent over backwards, made me feel like I was their only customer, detailed the car to perfection, included the upgraded 22" rims and HP tires without charging extra in exchange for the miles. I highly recommend Westbury Dodge based on their customer service attitude, vehicle pricing and commitment to making sure the car is perfect at time of sale. BTW, I simply LOVE this new Challenger SRT8 and only hope I can keep my license! More

a very easy no pressure buying experience..salesman was great. the dealership was a friendly atmosphere. great pricing. salesperson went out of his way to get me the best deal possible for me. great deal great. the dealership was a friendly atmosphere. great pricing. salesperson went out of his way to get me the best deal possible for me. great dealership benifits came with my purchase. awesome, modern state of the art service center. was the iceing on the cake for the best car owning expericing around. More

My Town and Country had a problem with the automatic door on the passenger side. I brought the car in and subsequently waited patiently for 1 month while they attaempted to figure out the problem. When the on the passenger side. I brought the car in and subsequently waited patiently for 1 month while they attaempted to figure out the problem. When the service department did return my calls their answer was always "we are getting part in tomorrow"... or "the part we ordered did not fix the problem so we will be ordering more parts". All this time, I made not one but two lease payments. They could not even do the simple things correctly. My service advisor told me that the car would be detailed and the fuel filled when we picked it up.... it was filthy and had 3/4 of a tank of gas. Horrible dealership... never going back More

I'd like to thank Westbury JEEP for raking me over the coals on my purchase of a pre-owned 2006 Audi A3 from their lot. I had to replace all four tires ($588), and all four brake pads and rotors ($767) in coals on my purchase of a pre-owned 2006 Audi A3 from their lot. I had to replace all four tires ($588), and all four brake pads and rotors ($767) in order to pass minimum safety inspection here in PA. I took a train all the way from PA to NY only to be basically swindled by the used car salesman (Rich Kopplin) who told me the car was in "perfect condition." I asked numerous times what could be done to remedy the situation. They kept passing the buck. As a consumer I would recommend avoiding the used car lot at Westbury JEEP. They are not prepping their cars for sale. And certainly aren't meeting safety standards by selling a vehicle with 4 bald tires and 4 brake pads below the minimum safety level. More

Service, is probably the most important thing to ensure repeat business, once you own a car, how you're treated when something goes wrong with your new car has a huge influence on whether or not you'll buy repeat business, once you own a car, how you're treated when something goes wrong with your new car has a huge influence on whether or not you'll buy another car of the same make. Westbury Jeep's service department is filled with "Automotive Technicians", sadly, there's not a mechanic in the building. If a problem does not show as a trouble code when they plug in the computer, they are almost completely unable to find a problem. My Liberty made a noise while in 4-wheel drive that sounded like it had snow chains on the tires. It made it consistently, and it made it loudly. People on the street turned to look when I drove in 4-wheel drive. Incredibly, the technicians couldn't hear it, even after claiming to have road tested the car twice. When I told them that this was impossible, and they neede to have their hearing checked, I was told the service manager would road test the car with me when I came to pick it up. He was unaware of this when I asked for him. But he did send out a technician with me, and sure enough, the second he put the car in 4-wheel drive, it made an unmissable noise. He agreed that it was noisy as xxxx and couldn't understand how it had been missed. Then even after leaving six messages for Frank Shanley, my service adviser, I heard nothing from them until a week later, at 9:45 at night, when they called to ask if I was going to be dropping off my loaner car tonight. When I tole them that I hadn't planned to, since nobody ever told me that my car was ready, well they didn't know what to say. This has been typical of EVERY time that I have had to bring my car in for warranty service. Next time I'll buy a Toyota. More

terrible terrible terrible James the evening service manager has very poor customer service skills after waiting 2 hours with 2 small children and telling him what part I needed and telling him to make manager has very poor customer service skills after waiting 2 hours with 2 small children and telling him what part I needed and telling him to make sure he has it before I sit and wait. 2 hours later he tells me he does not have the part and was nasty and told me to leave. More