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Westbury Jeep Chrysler Dodge RAM SRT
Jericho, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 12:00 AM
Tuesday 7:30 AM - 12:00 AM
Wednesday 7:30 AM - 12:00 AM
Thursday 7:30 AM - 12:00 AM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 12:00 AM
Tuesday 7:30 AM - 12:00 AM
Wednesday 7:30 AM - 12:00 AM
Thursday 7:30 AM - 12:00 AM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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From setting up my appointment to picking up my car, everyone that I talked to was very supportive. When I dropped off my car, Lisa Chea was very knowledgeable on how my car would be worked on and defi everyone that I talked to was very supportive. When I dropped off my car, Lisa Chea was very knowledgeable on how my car would be worked on and definately understood that I would need the car back by the end of the day, even if it was not fixed. I was called when the car was completed, instead of having to call myself to see if the car was ready. When I arrived to pick up my car I did not have to wait for my car, plus it was not dirty. I have never dropped of any of my vehicles for service at a dealership where one or all of these items were lacking. Thank you. More
I had ordered a car at a dealership in CT whom I had been doing business with for more than 20 years. Unfortunately, 5 weeks into the order, the owner called me and told me they were going to have to give u doing business with for more than 20 years. Unfortunately, 5 weeks into the order, the owner called me and told me they were going to have to give up the franchise and my order would have to go elsewhere. I called up Westbury CJD based on a recommendation. They asked me what my current deal was, and they offered to do the same - no haggling, just “yes, we’ll help you”. This was a high demand vehicle that most dealers were charging MSRP for, and here was a dealership willing to make a new customer happy due to the extenuating circumstances. They may have not made as much money on the car as they could have, but they did earn my future business and business from my recommendations. I was treated like a long time customer from the time of my first phone call and all the way through the delivery of the vehicle. I can’t say enough good things about them. More
I purchased my Liberty in 2007 and have been in for periodic maintenance frequently. From the first greeting at the service desk by Janine I felt respected as a customer and my confidence in the dealer periodic maintenance frequently. From the first greeting at the service desk by Janine I felt respected as a customer and my confidence in the dealership was well placed. I have had only excellent service with a caring group of professionals including Rudy and Tom in the parts department, everyone I encountered on the evening shift exemplified the professionalism and customer centered service that comes with the Jeep trademark. I selected a Jeep because of the reliability and service it provides. I recommend Westbury Jeep because that expectation of “above and beyond the call” fits the tradition of what Jeep stands for. Once again I would highly recommend Westbury Jeep for service of any vehicle and Janine, Rudy, Tom and crew to anyone. More
Of all the companies (not only car) that I have dealt Of all the companies (not only car) that I have dealt with, Westbury Jeep has the best customer service I have ever experienced. Since 1995 I have Of all the companies (not only car) that I have dealt with, Westbury Jeep has the best customer service I have ever experienced. Since 1995 I have leased or purchased 7 vehicles from Westbury Jeep and have been so pleased with the efficient, competent, kind, thoughtful service that the people who work at Westbury Jeep provide. Those who work there seem to reflect the character and high values of the owner Joel Sporn, who has always been so accessible. Many companies offer similar products and it is the customer service that sets a company apart, and the service and caring at Westbury Jeep Chrysler Dodge has been in an amazing class by itself for all the years I happily remained a loyal customer. The first time I received a customer survey I wrote they needed another column for this dealership, the highest rating of excellent was not high enough, OUTSTANDING was needed. That was in 1995, and that outstanding service remains the same today. With Much Appreciation, Marcia Robbins mraelr@aol.com More
From the very beginning, Westbury Jeep welcomed us into their family. The process was seemless and easy. The people at this dealership value their customers making them feel right at home. From the test dr their family. The process was seemless and easy. The people at this dealership value their customers making them feel right at home. From the test drive to the color choice and options wanted, they came through on every agreement made. Michael Goldberg is the best new car sales representative I have ever delt with. Making sure we understood all of the different vehicles and their options, he spent about 2 hours with my wife and I. Eric Rivera stayed late, past closing time, to make sure we were happy in our choice of car. Then, to put the icing on the cake, the first year of free oil changes, the vip + program, service hours until 12:30am monday to friday, the loaner cars, express oil changes and now you should check out the new showroom! Our experience could not have been any better. Thank you Westbury for raising the bar!! More
I have purchased many cars from various dealers over the years however the one consistant dealer that I keep repurchasing from is Westbury Jeep. I own 2 cars at a time and one is always a jeep from them. Th years however the one consistant dealer that I keep repurchasing from is Westbury Jeep. I own 2 cars at a time and one is always a jeep from them. The sales people are always knowlegdeable about their products and informative as the the upgrades and current changes that are offered to me. They are completely professinal and friendly every time I come in whether is just for information or for the actual sale. I've been helped by different sales people over the years but all have been consistantly well prepared and helpful. I have also used Westbury Jeep for servicing my vehicles and the same quality, and respect is there as well. The car is ready when they say it will be and never have I had to bring it back for the same thing. It's fixed correctly the first time every time. The prices they charge always seem fair and I've often been pleasantly surprised to have a coupon offered to me for an oil change. My overall experience has always been great and so I will continue to purchase vehicles from Westbury Jeep as well as recommend them to my friends and family as I have in the past. More
I have now purchased or leased 7 vehicles through this dealership. I shop around every time and they have always been competetive on the price. They have always made an effort to make me happy,. Their dealership. I shop around every time and they have always been competetive on the price. They have always made an effort to make me happy,. Their service has always been great. I have been able to get a loaner whenerver I need it and their shop hours are so extensive I never have to change my schedule to drop off or pick up my vehicle. I own an expensive german car and the shop hours at that dealer are not nearly as good as at Westbury. More
This is the second new Jeep I have gotten from Westbury Jeep. For each of the transactions I delat with Lenny Herrman. He was honest, didn't play any games and didn't waste my time. I was so impressed with Jeep. For each of the transactions I delat with Lenny Herrman. He was honest, didn't play any games and didn't waste my time. I was so impressed with the first experience I brought my son in law and he also walked out with a new Jeep. Everyone was very friendly and I felt they were truly trying to get me the best deal with no hassle. Thanks Lenny!!!! More
The service department in this dealership always goes the extra mile to assure customer satisfaction. Their service consultants are easy to reach, always have a smile and you feel that your satisfaction is extra mile to assure customer satisfaction. Their service consultants are easy to reach, always have a smile and you feel that your satisfaction is their number one priority. It is always a pleasure to deal with this dealership which is why I am a repeat customer. More
Excellent customer service, honest staff, great prices and smooth hassle free purchase. What more can I say? I highly recommend this dealership and have purchased several cars from them in the past. The r and smooth hassle free purchase. What more can I say? I highly recommend this dealership and have purchased several cars from them in the past. The repair center is also great and always has a loaner car for me. They have even come into Manhattan to help me get into my car when I was locked out. More