Back

Westbury Jeep Chrysler Dodge RAM SRT

Jericho, NY

4.8
1,919 Reviews
Westbury Jeep Chrysler Dodge has been serving the Long Island Community since 1957. We are family owned and operated. We are dedicated to providing you with the best automobile experience from sales through service. We offer our exclusive VIP+ for life package that includes a free service loaner, free oil and filter changes, Express lane oil changes, late night and Saturday service hours, free rescue service, free towing, and a waiting room full of amenities. We are the largest dealer in the Northeast USA for both new and certified pre-owned, and carry the biggest selection as well. Our prices are always the most competitive! "WE WILL SATISFY YOU"!
Contact Dealership

100 Jericho Turnpike

Jericho, NY

11753

Directions

By Type

Showing 1,919 reviews

October 08, 2022

Terrible service department. When I bought vehicle I was told about their VIP treatment....what a joke....Called to make an appointment for an oil change and an oil leak vehicle More

by Aviation 1981
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No name
Oct 11, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Dear Mr. Plevritis, I hope all is well. I would like to speak with you in regards to your appointment. Please reach out to me at the number listed below. Thank you. Sincerely, Ellen Customer Relations Manager (516) 667-2493

October 01, 2022

Servicing my vehicle at Westbury dodge is by far the worst car servicing experience i ever had. My car sat here for a month and nothing got accomplished and the parts that they put on were all defective More

by Teamcobaltss23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
They all suck
Oct 03, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Dear Mr. Chacon, Thank you for taking the time to speak with me. As I stated on Saturday when you spoke with our manager Yvonne we are dedicated to making sure we will take care of all your needs. Please feel free to reach out to me directly at 516-667-2493 or Yvonne at 516-333-2666 ext #283 should you need anything. Sincerely, Ellen Customer Relations Manager

Nov 21, 2022 -

Teamcobaltss23 responded

After harassing me to delete the negative review, Dodge has failed to fix the situation. Once I deleted the review on their website they stopped keeping contact. I am still waiting on my calipers for the last 3-4 months.

Nov 29, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Dear Mr. Chacon, I sincerely apologize for any inconvenience you have experienced during this time. As stated upon arrival from the first shipment the parts came in damaged and we had to reorder the parts. Unfortunately the reorder has taken longer than we expected it to. All the parts have arrived and ready to be installed. Your service advisor Chate has set you up with an appointment date and we look forward to completing your service. Should you need anything going forward please feel free to reach out to me directly at 516-667-2493. Thank you. Sincerely, Ellen Customer Relations Manager

Jan 04, 2023 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Dear Mr. Chacon, We have been reaching out to you in regards to having the parts installed for your vehicle. It seems that as of today 1/4/23 two appointments were made and you missed those appointments. We truly want to complete the work needed on your vehicle Please reach out to us at your earliest convenience so we can complete to work needed. The number is 516-333-2666. Thank you. Sincerely, Ellen Customer Relations Manager

October 01, 2022

El represéntate de venta Osiris Bautista de jeep wesbery el cual me facilitó un jeep de aprobación inmediata ….excelente servicio. More

by Clarivelr7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osiris Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you so much for the nice review Clarivelr7! It is great to hear that we were able to go above and beyond your expectations. Please come back to see us if you need anything at all. Enjoy your new vehicle!! Regards, Paige Klein CX Coordinator

September 21, 2022

I brought my truck in for an oil change. It took over 2.5 hours to complete the simple task and my truck has grease smudges on the outside AND inside. More

by Bez029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Janine Leuthner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Dear Mr. Bezmen Thank you so much for taking the time to speak with me. Please do not hesitate to reach out to me directly at 516-667-2493. Sincerely, Ellen Customer Relations Manager

August 26, 2022

Compared to other five dealerships we visited, this one was the best. At least they didn't lie to my face. Very positive experience. We bought the car. More

by wmaccaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Lavergne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you so much for the nice review wmaccaro! It is great to hear that we were able to go above and beyond your expectations. Please come back to see us if you need anything at all. Enjoy your new vehicle!! Regards, Paige CX Coordinator

August 20, 2022

Went above and beyond. I was treated like family The knowledge and professionalism at this dealership is off the charts More

by bobbyvon312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Maniaci
Aug 22, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you so much for the nice review Bobbyvon312! It is great to hear that Ronnie was able to make your car buying experience here at Westbury JCD a pleasurable one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!! Regards, Paige CX Coordinator

August 20, 2022

Make sure he doesn’t put you on Cal Automotive when leasing. Dishonest and not straightforward. More

by SSNY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Baweja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Petassi
Aug 22, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you for taking the time to write your review SSNY. We take all of our reviews very seriously but unfortunately based on your profile I cannot locate you in our database. If you would like to discuss the reason you have given us this review, kindly contact me. Regards, Paige CX Coordinator 516-997-3900 ext 340

July 26, 2022

EDWARD HYNE helped me purchase my 2020 Chrysler Pacifica. He was very helpful and knowledgeable. He treated me like family and I will be sure to tell all my friends and family to go to him when they decide More

by elenismom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Hyne
Jul 27, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you so much for the nice review elenismom! It is great to hear that Ed was able to make your car buying experience here at Westbury JCD a pleasurable one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!! Regards, Paige CX Coordinator

July 07, 2022

Krystal is the best period! Just leased my second grand Cherokee from her and I will be back in 3 years to lease or purchase another from her. More

by Richserrado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Jorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

WOW, Richserrado nothing says that “We did it right” better than a repeat customer!! Knowing that Krystal made that happen makes us very proud. We will be sure to share this with her. We appreciate the opportunities!! We are very happy to have you as a part of the Westbury JCD Family!! Please come back to see us if you need anything! Enjoy your new vehicle!! Regards, Paige CX Coordinator

June 23, 2022

I took my truck in for service and they hit the driver side rear door. Paint doesn't match till today 6-22-2022 and they then hit my front bumper. When I went to pick up my truck the Check Engine light wa More

by sampson11510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
...
18
...