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Westbrook Toyota

Westbrook, CT

4.0
142 Reviews

80 Flat Rock Place

Westbrook, CT

06498

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Showing 142 reviews

April 24, 2018

A great deal. I got thousands more for my trade in than I thought I would. Jose and Ross were great to deal with. No pressure and easygoing. Ross is patient and ans More

by ArturoVegas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose and Ross
Apr 29, 2018 -

Westbrook Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jose and Ross. Please let us know if we can ever help you in the future. Best, Douglas Anderson, danderson@westbrooktoyota.com

March 31, 2018

caring and understanding Very knowledgeable and friendly staff. Made the whole process painless (and fun). I think I have definitely become a member of the "Toyota family" a More

by catmom51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joyce, Jose, Stacey Coleman
Aug 08, 2018 -

Westbrook Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Douglas Anderson General Manager danderson@westbrooktoyota.com

March 13, 2018

Excellent sales team We appreciate the non pushy approach Jason has and that he gave us a lot of time to decide on a vehicle that was right for us.Even though we had no id More

by Suzi S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Blakeslee
Aug 08, 2018 -

Westbrook Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Douglas Anderson General Manager danderson@westbrooktoyota.com

March 06, 2018

Professional, Honest, Genuine I researched several cars and visited MANY dealerships where I felt I was a contestant on Deal or No Deal. Westbrook Toyota provided a professional, h More

by Webhill5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross
Aug 08, 2018 -

Westbrook Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Douglas Anderson General Manager danderson@westbrooktoyota.com

March 02, 2018

Healy Purchase of 2018 Rav4 Hybrid Limited This is our 5 Toyota, and the second purchase from this dealership. It was by far the best experience we've had purchasing a car, from the minute we More

by tmachealy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Perez
Aug 08, 2018 -

Westbrook Toyota responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Douglas Anderson General Manager danderson@westbrooktoyota.com

February 21, 2018

Best Service on the shoreline Westbrook Toyota’s service department is the best I’ve ever been to. It’s clean and neat, state of the art, the employees are always happy and know th More

by Gun951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Taylor
Aug 08, 2018 -

Westbrook Toyota responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Dave Gundersen 860-388-6991

January 08, 2018

best car buying experience I bought a car from John Woo at this dealership. He is kind and considerate while always being professional and efficient. Everyone that I met there w More

by mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Woo,
Jan 26, 2018 -

Westbrook Toyota responded

Congratulations on your purchase, Mary! It's great to hear that John was able to help with your purchase and has left such a positive impression on you. We appreciate your feedback as well as your recommendation and we look forward to working with you again in the future! Best, Douglas Anderson, danderson@westbrooktoyota.com

December 09, 2017

Poor communication I bought my truck brand new there in 2011. I've never brought it anywhere else and have had every service done and was very happy with them over the p More

by Ckyttle1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember
November 18, 2017

Seamless sales education and service Beautiful facility with pleasant and helpful sales people, especially the young man who helped us, John Woo. Will return there for service even though More

by Jack Buckman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Woo
Nov 21, 2017 -

Westbrook Toyota responded

Thank you for this amazing review, Jack! We really appreciate your business. Best, Douglas Anderson, danderson@westbrooktoyota.com

August 31, 2017

Great service! Stacey Coleman went above and beyond as our salesperson. She took her time to make sure we understood the features and helped us find the perfect car! More

by Jann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Rivera, Stacey Coleman
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