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Westbrook Toyota

Westbrook, CT

4.0
142 Reviews

80 Flat Rock Place

Westbrook, CT

06498

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Showing 142 reviews

July 02, 2019

Very attentive team Went there for the first time and my experience was great.They helped me get the car i wanted with no problems.Will go back soon. More

by Luiso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Santos
Jul 03, 2019 -

Westbrook Toyota responded

Thank you for your great review, Luiso! We're glad to have our team provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Douglas Anderson General Manager danderson@westbrooktoyota.com

June 08, 2019

Car Purchase I worked with Ryan Perez in buying a used car at Toyota of Westbrook. I found Ryan to be very helpful with the process and had a good experience. More

by Tan07002!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Perez
Jun 10, 2019 -

Westbrook Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Douglas Anderson General Manager danderson@westbrooktoyota.com

June 02, 2019

Great Service! The people - Erin!!! The ease of making an appointment. The service, including the attention to cost savings and a look to your next visit. The co More

by Gregg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
Jun 03, 2019 -

Westbrook Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Dave Gundersen 860-388-6991

March 28, 2019

2nd lease vehicle Overall a good experience from the Sales Manager to Sales Rep & the dreaded Finance Mgr...I walked out with a new leased vehicle without being felt ta More

by Rae Abate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joyce, Jose & Patrick
Apr 01, 2019 -

Westbrook Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Douglas Anderson General Manager danderson@westbrooktoyota.com

March 27, 2019

. New Car Day Mar 27, 2019, Today I had the pleasure of picking up my 2019 Corolla! The help of Joyce, Jose, Rick, Jason, Steve, and Patrick was outstanding. The effort made in m More

by Bookworm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joyce, Jose, Rick, Jason, Steve, and Patrick
Apr 01, 2019 -

Westbrook Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Douglas Anderson General Manager danderson@westbrooktoyota.com

January 08, 2019

The sales and financial staff worked with me to make a deal. This was my eleventh Toyota overall and my third new car purchase at Westbrook Toyota. The staff pleasantly worked with me to bring about a equitable More

by Mr R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Stands, Christopher Young, Jose
Jan 09, 2019 -

Westbrook Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Douglas Anderson General Manager danderson@westbrooktoyota.com

November 01, 2018

New Vehicle Purchase The dealership is clean and appealing. I purchased a new SUV and found the sales staff to be extremely accommodating to all of my requests. Ross was g More

by tyro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Stands
Nov 06, 2018 -

Westbrook Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Douglas Anderson General Manager danderson@westbrooktoyota.com

July 28, 2018

Great place for service Surprised by low price for oil change with compete inspection of tires and brakes plus car wash. Service person went extra mile to generate tire opti More

by sailfast, CR-33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't recall their names and on travel so can not pull up the receipt
Aug 02, 2018 -

Westbrook Toyota responded

Sailfast, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. I will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Take care, Dave Gundersen 860-388-6991

May 23, 2018

excellent experience! Jason has been excellent in helping us lease a Highlander and in continued support. He has gone out of his way to help and be or service to us. We hig More

by Dan
Recommend Dealer
Yes
Employees Worked With
Jason Blakeslee
May 31, 2018 -

Westbrook Toyota responded

Dan, we are so glad we could take care of all of your needs at Westbrook Toyota. Thank you for giving this feedback; we will be sure to share it with the team! Best, Douglas Anderson, danderson@westbrooktoyota.com

May 19, 2018

Great Services As Always Professional and courteous service advisors, good quality work and being honest on what are needed to be maintained and/or repaired. I have purchased More

by tsangert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Coleman
May 22, 2018 -

Westbrook Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Douglas Anderson, danderson@westbrooktoyota.com

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