Westbrook Toyota
Westbrook, CT
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My wife and I loved Stacey Coleman. She was friendly, professional and extremely knowledgeable. She was extremely helpful and was responsive to all our requests. The dealership is very friendly and go a professional and extremely knowledgeable. She was extremely helpful and was responsive to all our requests. The dealership is very friendly and go above and beyond to help you get what you want. I will return to the dealership and Stacey and will recommend them to all my friends and relatives. More
I am a loyal Toyota owner. My vehicle needed warranty work to be done and I was pleased with the outcome which came from honest employees like Cheryl and Bob. The service that Cheryl has provided during work to be done and I was pleased with the outcome which came from honest employees like Cheryl and Bob. The service that Cheryl has provided during this period as well as in the past is high quality and Bob is a great new addition to the Westbrook dealership. More
When I got there a sales representative immediately helped me. The first thing they asked was which car I was interested and asked if I would like to try it out. 20 minutes later I knew I loved the car helped me. The first thing they asked was which car I was interested and asked if I would like to try it out. 20 minutes later I knew I loved the car and Jon asked how I was thinking about paying for it. We went over all the options and found the right one for me. He showed me the latest in car care and any packages i wanted to go with it. He did all the paperwork in a professional manor and answered all my questions. I also wanted a tail fin and it was as easy as 1-2-3. I am on my way in a little bit to go have it installed and it seems that the service end is fast and reliable. Unlike everyone else in this wold. They actually called me when it was in like they said they would. More
Employees are polite, knowledgeable and professional. Work was completed on time and our 12 year old Sienna Van was running like new. We will be buying our new vehicle at Westbrook Toyota. Work was completed on time and our 12 year old Sienna Van was running like new. We will be buying our new vehicle at Westbrook Toyota. More
I came to this dealership to look for a specific vehicle. I met John Lehane in the lot and we talked about what I was looking for and what I had for a budget. A few days later he called and we met to go over I met John Lehane in the lot and we talked about what I was looking for and what I had for a budget. A few days later he called and we met to go over a vehicle he had found that would fit my needs. John and the staff at Westbrook Toyota worked hard to met my budget and where quite knowledgable in the options available to enable me to by the truck. At no time did I feel pressured on the sale and all in all it was one of the better experiences I've had buying a vehicle. Thanks John. Jim M More
It was a pleasure to work with Stacey. I had visited other car dealers before visiting Westbrook Toyota and was very turned off with the sales people. Stacey was willing to listen to what I wanted and c other car dealers before visiting Westbrook Toyota and was very turned off with the sales people. Stacey was willing to listen to what I wanted and could manage within my budget and did not try to sale me more than what I needed. I have shared my positive experience with friends and relatives and would not hesitate to recommend Stacy and Westbrook Toyota More
Stacey was a pleasure to work with from start to finish! She knew her cars and nothing stumped her! We were playing hard to get & spent half a day at the dealership test driving, dealing over the desk etc. She knew her cars and nothing stumped her! We were playing hard to get & spent half a day at the dealership test driving, dealing over the desk etc. and she was patient the whole time. (We had a 240,000 mile Toyota van we were reluctantly trading in!) In the end, we all got what we wanted & we drove away in our new van. Stacey even got out some tools and elbow grease when we couldn't get our old license plate off! In addition, we had troubles syncing our garage door opener (the one that the van is equipped with) and she was the ONLY ONE who could figure it out - and we had several people try! We have returned to Westbrook Toyota several times for our oil changes & she greets us with a smile and a hug. If you're looking to buy a Toyota, go to Westbrook and ask for Stacey. You'll get a great deal and may even make a new friend. We did! More
This was by far the best car-buying experience I had. I was very specific about the vehicle and configuration I wanted and the price I wanted to pay. The Sales consultant I dealt with and all of the staff was very specific about the vehicle and configuration I wanted and the price I wanted to pay. The Sales consultant I dealt with and all of the staff were very accommodating, polite, friendly and easy to work with. In preparing the paperwork, they took time to walk me through the options and not rush me into any decisions. I loved the fact that the price I received was the best compared to competitors and the service was first class. When I came to pick up the car, it was impeccable and the major features were all explained. I will definitely look at this dealership first in the future when my wife looks for a new car. More
Stacey was very quick to understands what my needs were and was able to come up with a vehicle perfect for my needs. She was extremely pleasant to work with and a complete professional. I'll be back! and was able to come up with a vehicle perfect for my needs. She was extremely pleasant to work with and a complete professional. I'll be back! More