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Westboro Toyota - Service Center

Westborough, MA

4.3
1,614 Reviews

1,614 Reviews of Westboro Toyota - Service Center

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October 10, 2024

Service was very fast, efficient and thorough. The customer service person was also very efficient. Great operation More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

I was told I needed to get a brake pad replaced so I said go ahead but they ended up replacing both brake pads and rotors. i guess that normal procedure for you but I was not told that and was not told how e More

by Cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

5000 mile service took over one and one half hours. Ridiculous for only tire rotation and top and top off fluids. More

by SRMCLEOD7
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Camara
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Called and got an appointment the same day for an oil change. Was only there less than an hour and got my service performed and a multi- point checkup. Everybody was so pleasant!! More

by CHERELLAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Young
October 08, 2024

I got great service from Juan. Very attentive and customer focussed. He communicated well too. More

by MYPC_CHHAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

They do a Good work no Problem in time Good atention nice person buena resección More

by acceso.maynor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Very professional and personable. Thorough and explained all the recommended services, I’ve had all my service done here More

by THEDRISCOLLFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Excellent service, customer service very pleasant an helpful, communication very nice with associates , made it easy to switch dealership More

by larsenault63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

The dealership is very customer oriented and takes time to attend to its clients. The workers take time to address the concerns of customers More

by Manyo Besong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
October 05, 2024

Went for state inspection sticker. While I was there, I asked if they could check to see why my car remote stopped locking and unlocking. And they tried to charge me $185 for a diagnos More

by diagne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure. It was a woman I never seen before. So she could possibly be new.
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