Westboro Toyota - Service Center

Service was done in a timely manner. Service advisor Juan M was extremely nice and my vehicle was done quicker than expected! Service advisor Juan M was extremely nice and my vehicle was done quicker than expected! More

Quality service, fair and transparent Service was performed timely and I was treated with courtesy and respect performed timely and I was treated with courtesy and respect More

Started out great Good intake and fast service, but then could not find my car for 15 minutes when I arrived. Outake very slow. Then found was charged for wiper blades that were never put on then could not find my car for 15 minutes when I arrived. Outake very slow. Then found was charged for wiper blades that were never put on More

The dealership was fine overall, esp JD in finance, but our sales rep was a problem most of the way there. Tommy needs more support and he no showed to most appointments. our sales rep was a problem most of the way there. Tommy needs more support and he no showed to most appointments. More

The car has too many issues it is not worth the price after i got check engine light came on after i got check engine light came on More

Very professional and friendly. I will recommend it for others to transact business with them. I will recommend it for others to transact business with them. More

Buena atención, puntualidad en realizar el trabajo, buen asesoramiento. Los recomiendo ampliamente. Se preocupan por el cliente, buena sala de espwra asesoramiento. Los recomiendo ampliamente. Se preocupan por el cliente, buena sala de espwra More

Respectful and profesional technicians. The quality of the work is always top notch. And as usual, their work time estimate was accurate. The quality of the work is always top notch. And as usual, their work time estimate was accurate. More

First I didn’t work with Juan Rodriguez. Second, a simple request. No ‘4’ in the license plate #. My wife is Chinese and the sound of 4 in Mandarin Chinese sounds similar to the word dea Second, a simple request. No ‘4’ in the license plate #. My wife is Chinese and the sound of 4 in Mandarin Chinese sounds similar to the word death in Mandarin Chinese. I asked to be contacted BEFORE registering the vehicle. “Of course” I was told. Don’t you know the very first character on the plate # is a 4. I loathe incompetence and sales people and businesses that don’t take their customers requests seriously. I have a friend that’s is a salesperson for Toyota. I asked if he ever sells to Chinese and when I asked if they had any special requests he said yes. No 4 in the license plate # More

Previous trips to the service department were good, occasionally just fair due to questionable recommendations. Last visit took over 4 hours to install new tires, alignment, oil change, bulb replacemen occasionally just fair due to questionable recommendations. Last visit took over 4 hours to install new tires, alignment, oil change, bulb replacement. No summary of alignment, no summary of courtesy checks. The service misplaced one of hub caps, left one of the replaced wipers on the window. Not sure they can justify the high hourly rates charged. My vehicle was purchased new at the dealership so I would have expected a little better service than this last trip. More