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Westboro Toyota - Service Center

Westborough, MA

4.3
1,614 Reviews

1,614 Reviews of Westboro Toyota - Service Center

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October 27, 2024

The staff was very friendly and helpful. They answered my questions and I didn’t feel pressured into something I didn’t need More

by LCLRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

John Hansen was a great advisor, I will ask for him whenever I need service More

by Meat11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
October 26, 2024

All people I dealt with were very nice and helpful. My service technician was very knowledgeable and helped me understand my vehicle issues. More

by FRANBELASKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

I've been getting my car serviced here since the purchase in 2009. I feel they give me good advice and work with me to arrange convenient times etc. More

by NCHANIS42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Always a pleasant experience working with John. He is courteous always keeps me informed and updated! More

by TAKEITAWAYRUSTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

I came for an inspection sticker. Two hours later I was still waiting. I won’t make that mistake again. After installing a new battery I was told I had to drive the car 100 miles in o More

by PPFEIFERDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who I worked with. No introductions.
October 24, 2024

Great prices and was able to give me a deal because of past deal with the dealership. More

by JFEENEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

I have been getting my car service done at Westboro Toyota since I bought my car in 2020. I never have a problem getting an appointment nor with the quality of work. More

by BRENDA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

The dealer added costs to the service that were not disclosed until they presented the bill. Very disappointing that the dealer is doing that. I would not recommend using Westboro Toyota based on thei More

by MLWINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

This dealership is very fortunate to have John Dowden and John Hansen. They are an asset to this dealership. More

by MPAGETHREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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