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Westboro Toyota - Service Center

Westborough, MA

4.3
1,841 Reviews

1,841 Reviews of Westboro Toyota - Service Center

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March 10, 2025

Check in takes too long. I actually waited 15 minutes to get checked in then had to get of my car and find someone. Communication after repair was lacking. I had to call to More

by JSGUINEE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

Everything was great, people were friendly, car was done sooner then expected, and the building is always neat and clean More

by DEBFAY57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

Juan was great, he checked me in reviewed all the items to be performed on the car then gave me an estimate on the time it would take. The car was done on time and Juan was very pleasant to work with. More

by MULTIBOBWORK@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Janes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

With a hybrid one must rely on trained mechanics to maintain the investment and keep the vehicle performing safely and efficiently-finely tuned. Without electric vehicle support from the current admin More

by JBKRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Tonelli
March 08, 2025

My appointment was right on schedule and everybody I dealt with was very accommodating . It was a good experience.. More

by PETERSHARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Waiting area is very outdated. Drop off is always crowded and takes 10-15 minutes to get checked in. More

by T.J.PORTNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who I worked with
March 07, 2025

Service was done in a timely manner. Service advisor Juan M was extremely nice and my vehicle was done quicker than expected! More

by VIVIENEDUTRA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I am always impressed with Westboro Toyota. Staff always go above and beyond!! Alfredo has an Amazing Team!!! Thank You All :) More

by GO4GOAL145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another young man helped but I do not remember his name. AND the older gentleman in the service area guiding cars into the service area.
March 05, 2025

Quality service, fair and transparent Service was performed timely and I was treated with courtesy and respect More

by KARRIEDU
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
March 05, 2025

Started out great Good intake and fast service, but then could not find my car for 15 minutes when I arrived. Outake very slow. Then found was charged for wiper blades that were never put on More

by treasa29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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