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Westboro Toyota - Service Center

Westborough, MA

4.2
1,918 Reviews

1,918 Reviews of Westboro Toyota - Service Center

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May 23, 2025

Almost 3 hours for an oil change. BRUTAL no apologies at the end or even a thank you. Here are your keys and car. More

by WHITEY2072
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

It was a good experience except the wait time took liitlebit longer than expected. I would suggest to provide some snacks or coffee while guests wait in the waiting area. More

by KSPARTH0495
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Melendez
May 22, 2025

My car has same problem I was there with it still with the problem didn't fix well More

by Juniorsaintgeorges8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the name
May 22, 2025

Service was done on time and the car runs great. Juan was specific about what was needed and why. Thanks! More

by SLUDOVICI246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Excellent service , fast and great customer service. . I always helped me when I needed when I go change my oil . More

by EMILEINE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fraebert Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

John was beyond helpful! We had a blowout two hours from home in the midst of my daughter’s college graduation. He assured us we would be all set to proceed home after the gr More

by Juliecorreia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

The check in was efficient and cheerful. The work was completed as promised! Thank You I'll be back! More

by JWSTEFFANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Fast and efficient oil change while I waited. There we no problems. Nice clean facility. More

by kingle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

My vehicle took too long for service because of a mistake made by a mechanic. I was told 1 & a half hours & it took 3. They did discount my bill but the time is why I am reluctant to come in more often. Even More

by JROSE.GLAUSER
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody Gauthier
May 16, 2025

I had the pleasure of having Juan Melendez be my service advisor. He was he extremely kind and helpful, as he explained what my car needed. I will be requesting him every time I go to Westboro Toyota. More

by TANYA.TOVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.