Westboro Toyota - Service Center

I brought my RAV4 in because my seat warmer wasn’t working. I had to call twice to get Juan to call me back. I had to speak to a manager to find out what was wrong with my seat. I never got an answ working. I had to call twice to get Juan to call me back. I had to speak to a manager to find out what was wrong with my seat. I never got an answer. The manager Al assured me Juan would cal me the next day but he never called. More

My experience at this dealer was great. It’s employees were very courteous, welcoming, facility was clean, and I was provide possible feedback regarding my concerns. It’s employees were very courteous, welcoming, facility was clean, and I was provide possible feedback regarding my concerns. More

First time using service dept at westboro. Very professional and fast. Great waiting area with small dining service. Great to have with early morning appointments. Very professional and fast. Great waiting area with small dining service. Great to have with early morning appointments. More

Poor atmosphere in dealership. Had to move seats to har salesman due to music. Salesman offered no additional customer service. Couldn't help with roof racks, complimentary floor m Had to move seats to har salesman due to music. Salesman offered no additional customer service. Couldn't help with roof racks, complimentary floor mats. Never offered any assistance with teaching me about controls within car. Radio, heat, phone, safety features etc. Finance thought we were rushing him so he only called one bank and put no effort into getting us a better rate More

Service prices are very high. Trams ignore you if you walk in the service door. Jodi was great though. She walked me through the work with no xx. I turned down some as the price w Trams ignore you if you walk in the service door. Jodi was great though. She walked me through the work with no xx. I turned down some as the price was outrageous. And she did not recommend some now since my annual mileage was low. Other reps would have just recommended everything. More

The service was friendly and efficient. They were very thorough, checking everything that was due. They were very thorough, checking everything that was due. More

I’ve used Westboro Toyota for many years and never been dissatisfied - always had a good experience dissatisfied - always had a good experience More

The service was great and good customer care it was quite a a wait but good a a wait but good More

They are the only dealer I have ever Enjoyed going to. I asked a question about something that was annoying me. After a but more description from me, John knew exactly what the problem was and offered t I asked a question about something that was annoying me. After a but more description from me, John knew exactly what the problem was and offered to have the tech check it. He was on the money, and the issue has been fixed More

Jeremy was great. He was very helpful with my car maintenance. He get me informed with updates. He was very helpful with my car maintenance. He get me informed with updates. More